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BBVA México icon
GOOGLE PLAY

BBVA México

BBVA · Finance · Japan store
NOT IN TOP 100 HERE
View on Google Play ↗ Instagram card App Store version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
4.5 of 5
6.2M ratings in this store
Countries it ranks in
0
was 0 on Oct 15, 2026

Revenue

Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in any grossing chart, and it sells nothing in the store (no in-app purchases, free download). Any revenue comes from ads or payments outside the store, which we can't see.
LIFETIME INSTALLS (GOOGLE)
89M
About 475.2K per month on average since launch
RATINGS
6.2M
AVG RATING
4.48
PRICE
Free
IN APP PURCHASES
No
CONTAINS ADS
No
LAST UPDATE
13d ago
RELEASED
Mar 22, 2011
CONTENT RATING
Rated for 3+

Last 29 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 29
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 24, 2026not in a grossing chart
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026not in a grossing chart
Oct 12, 2026not in a grossing chart
Oct 13, 2026not in a grossing chart
Oct 14, 2026not in a grossing chart
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026not in a grossing chart
Oct 22, 2026not in a grossing chart
Best rank Sep 24, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
24 reviews / week
  • Trendsteady
  • Recent reviews average2.2 stars
  • Recent 1 and 2 star share66%
From the latest 500 written reviews, covering 143 days. The store only returns this many, so this is the most recent slice.
RATING BREAKDOWN
6.1M ratings
5★79%
4★10%
3★2%
2★2%
1★8%

What users want

From the latest 500 reviews on the Japan Google Play, Jun 1, 2026 to Oct 20, 2026: 66% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Bugs, things not working7%

22 of the 1 and 2 star reviews.

★★★★★ Version 26.90.14 Falla de nuevo mostrando el error de no permitir el acceso por medidas de seguridad cuando no he tenido ningún movimiento fuera de lo normal.
★★★★★ La aplicacion no da ningun mensaje de error.
★★★★★ It's not working on my Pixel 10 pro.
Slow, laggy, battery2%

8 of the 1 and 2 star reviews.

★★★★★ In current version, incredible ammount of resource usage in the background, battery consumption.
★★★★★ it's a really slow and confusing app everything is just difficult too do and find here.
★★★★★ very slow and the page doesn't open on the first try
Worse after an update2%

8 of the 1 and 2 star reviews.

★★★★★ I installed the last update of OS version , and also play store.I enabled precise location.
★★★★★ stopped working after update was working fine I already erased cache and tired reinstalling it don't know what went wrong
★★★★★ Update sep 2026: La aplicación no funciona si usas bloqueadores de anuncios.
Login and account problems2%

7 of the 1 and 2 star reviews.

★★★★★ un blocked out of my account and I don't know why..b
★★★★★ I'm very disappointed with bbva service, and there employees lies every time , so I want to close my account
★★★★★ Can't create my account process gets stuck in the third step.
Crashes and freezes2%

6 of the 1 and 2 star reviews.

★★★★★ very slow and the page doesn't open on the first try
★★★★★ CRASHES AND BUFFERS latency is horrendous.
★★★★★ Won't open since new update due to "security" .
Price and subscription2%

6 of the 1 and 2 star reviews.

★★★★★ es un banco problema, desde que me dieron la tarjeta presenta fallos, voy a la sucursal y el mismo gerente me niega la ayuda, si viajo al extranjero cancelan la tarjeta y me dejan tirada...en fin...un problema elegit…
★★★★★ it sucks won't open when wanted yall need to look into it its frustrating trying to check or transfer money and nothing its horrendous
★★★★★ la PEOR aplicacion a nivel GLOBAL, es increible como uno de los bancos "lideres mundiales" sacan semejante mentada de madre, peor es, se supone es debito mi tarjeta y no me deja gastar MI DINERO Como se me INCHA EL…
Limits, credits, locked features2%

5 of the 1 and 2 star reviews.

★★★★★ Tampoco puedo usar el token móvil porque esa opción aparece desactivada.
★★★★★ Ahora es un fastidio comprar en linea con el token movil, está llena de publicidad y cada cambio ha sido para empeorar.
★★★★★ Suddenly, all my contacts disappeared, I had to reactivate my token and now fibgerprint sign authentication is unavailable no matter how many times I follow the steps provided by the help desk :(
Too many ads1%

2 of the 1 and 2 star reviews.

★★★★★ Instead, there are ads for bank services.
★★★★★ annoying ads in my notifications and now my sms.
WHAT THEY ASK FOR

No feature requests in the latest reviews.

WORDS THAT KEEP COMING UP IN BAD REVIEWS
la aplicaci50se queda32tengo que23tel fono23iniciar sesi16el tel13en la16para que15mi tel11es una11que se11para poder11
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Easy to use4%

5 of the 4 and 5 star reviews.

★★★★★ Very user-friendly interface.
★★★★★ La Recomiendo, Simple y Sencillamente!!
Fast2%

3 of the 4 and 5 star reviews.

★★★★★ fast and convenient type shi
Useful, it helps2%

2 of the 4 and 5 star reviews.

★★★★★ It's really good because it helps you with a lot of things.
Looks great2%

2 of the 4 and 5 star reviews.

★★★★★ Very user-friendly interface.
★★★★★ funciona bien, pero el UI no me encanta

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, Japan Google Play.

★★★★★Oct 20, 2026

nunca había tenido problema con la app, pero ya hace unos meses ya me bloquea mis accesos a la app y al contactar con atención al cliente para su desbloqueo, me indican que tengo que restaurar mi teléfono de fábrica, algo bien exagerado, que porque detecto un problema de seguridad y no sé qué, cuando tiene mucho que no instalo nada y descargo lo común nada fuera de páginas de confianza, creo exageran en sus sistemas de seguridad que llegan a bloquear accesos

★★★★★Oct 20, 2026

esta aplicación del banco es inutil, especialmente la huella digital, es una pesadilla. Deberían de dar acceso a la cuenta con otra forma de entrar, esto lo escucho tanto en el banco, como de otros familiares cercanos, siempre problemas. ya cambien estos parametros, hoy perdí 1:30 y nada de nada, hablé,me tomo la foto, me tomaron la foto, actualizaron mis datos, para decirme que tenía que seguir intentando en la aplicacion, no hagan perder tiempo valioso a clientes y empleados.

★★★★★Oct 19, 2026

Tras la última actualización no inicia y se cierra la app

★★★★★Oct 19, 2026

No puedo descargar mis estados de cuenta, cuando intento abrirlos me dice que el archivo está roto o corrupto

★★★★★Oct 19, 2026

ya van varias veces que la app no me carga cuando quiero iniciar sesión. Para una emergencia esta pésimo no poder tener acceso a tu dinero

★★★★★Oct 19, 2026

muchas veces no me deja entrar y tengo que reiniciar el teléfono( pasa la mayoria de las veces).

Store screenshots

ScreenshotScreenshotScreenshotScreenshotScreenshotScreenshotScreenshot

App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

Apple's ad repository couldn't be reached right now. Try again later.

Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title or short description.

bbva10pay10card10credit card8credit7open5withdraw money5transfers4need4transaction4money4phone4interest4transfers pay3money atm3debit card3bbva hotline3bbva bbva3minutes3withdraw3code3purchases3help3access3

What's new in 26.90.14

No release notes.

Store description

With the BBVA México app, lines and transfers are a thing of the past. Make your transactions in minutes from wherever you are. Not a member of the bank yet? No problem; you no longer need to go to a branch or be a customer to open an account. Open one free of charge and without fees from the comfort of your home. Now, with facial recognition, which you only need to configure when you download the app for the first time on a device, your data is more secure than ever. Rest assured that your information is protected against potential fraud. What can I do with this app? With BBVA, your words are commands. Don't get lost in apps! Use voice commands to make transfers, pay for services, or your credit card. Just say "pay credit card from BBVA," or whatever transaction you want, and the app will open automatically. Log in to maintain security, and immediately, the transaction you requested will open. Confirm the transaction, and that's it! Your payment in less than 2 minutes. Forgot your card? No problem! Withdraw money from the ATM using only your cell phone or send money to your contacts so they can withdraw money from wherever they are. Withdraw your money from the ATM using the "Cardless Withdrawal" option and enter the unique code generated by the app. If you don't have your credit or debit card with you, you can turn it off and on from your device whenever you need to, so no one can use it. Shop online more securely Create a digital card for your online purchases. Each time you use it, a dynamic CVV will be generated, valid for 5 minutes, to prevent anyone else from using your information. Don't be confused by interest With the new credit card interest simulator, you can enter the amount you want to pay and see the approximate interest you'll earn when making that payment. We'll also provide more details about the next month's amount if you pay what you had in mind. This way, you can make more informed decisions. Do you need help paying your credit card? Access a financing plan with fixed payments so you can pay off your card more easily; and if you wish, pay for your purchases in interest-free installments. Do you have accumulated points? Pay all or part of your credit card purchases with those points. Apply for foreign merchants or Mexican merchants with foreign affiliations. Did you go over budget with your debit card? Don't worry, with your BBVA app you can access a loan with fixed installments to help you get back on your feet financially. Credit can range from $200 to $6,200 MXN. Transfer and pay more easily with QR Codes Forget about account numbers; the app will provide you with a QR Code to make transfers. You can also pay with your phone at some establishments by scanning the code from your app. In addition to all these benefits, you can top up airtime, switch your payroll to BBVA, open an additional account, pay bills, and make transfers, all without leaving home. Do you have questions about security? • Your transaction data is protected and not stored on your phone. • If you lose your phone, no one can access your service; only you know the password, and you can cancel it by calling the BBVA Hotline. If you have any other questions, call the BBVA Hotline. Metropolitan Area 5226-2663 Interior of the Republic 01-800-2262663 We love hearing from you and having you as part of this app. If you have any suggestions, write to us at app.bbva.mx@bbva.com. If you like BBVA Mexico, help others know about it with a 5-star review. Thank you!

See this store page in another country

Prices, ranks and reviews are per country. Revenue above is already worldwide.

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