Super buggy, feels like this app has been neglected despite Air Canada requiring flight pass customers to use it or the website to book and manage passes (they offer little to no call support for flight passes).
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
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| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
| Oct 23, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 96 reviews on the Germany Google Play, Apr 21, 2018 to Aug 6, 2026: 68% are 1 or 2 stars. Open a theme to read what people wrote.
28 of the 1 and 2 star reviews.
★★★★★ The app frequently crashes, has outdated multi factor authentication so it requires cumbersome navigation between app and email login, uses an outdated interface and UX design, is not intuitive, and generally has…
★★★★★ App will not let you log in.
★★★★★ The app either gets stuck or rerouted on the landing page or areoplan login
11 of the 1 and 2 star reviews.
★★★★★ Super buggy, feels like this app has been neglected despite Air Canada requiring flight pass customers to use it or the website to book and manage passes (they offer little to no call support for flight passes).
★★★★★ App is not working lately, login will not work.
★★★★★ You've broken login again.
9 of the 1 and 2 star reviews.
★★★★★ do not bother to download this app it doesnt load most of the time, if it does its painfully slow (not my connection either full wifi signal) and you just get into a cycle of it not letting you in.
★★★★★ The app frequently crashes, has outdated multi factor authentication so it requires cumbersome navigation between app and email login, uses an outdated interface and UX design, is not intuitive, and generally has…
★★★★★ Was great when it worked, now crashes whenever login is attempted, or gets stuck in login loop with no access to app...disappointing as was far better user interface for booking flight pass flights than through the…
5 of the 1 and 2 star reviews.
★★★★★ I managed to book via the website instead but the app is useless if I cannot book on it.
★★★★★ When I enter the password, it asked to re-enter and my password had changed that is wrong.
3 of the 1 and 2 star reviews.
★★★★★ We pay AC a lot of money.
★★★★★ hard time canceling flights
★★★★★ But if you're planning on traveling whenever there's a weather emergency or Air Canada has over booked your flight or dealing with reroutes cancellations or emergency situations it is absolutely horrible.
3 of the 1 and 2 star reviews.
★★★★★ Super buggy, feels like this app has been neglected despite Air Canada requiring flight pass customers to use it or the website to book and manage passes (they offer little to no call support for flight passes).
★★★★★ The app frequently crashes, has outdated multi factor authentication so it requires cumbersome navigation between app and email login, uses an outdated interface and UX design, is not intuitive, and generally has…
★★★★★ there is no tech support.
2 of the 1 and 2 star reviews.
★★★★★ The app frequently crashes, has outdated multi factor authentication so it requires cumbersome navigation between app and email login, uses an outdated interface and UX design, is not intuitive, and generally has…
★★★★★ It says my flight pass is not valid for the dates selected, the summary screen shows 0 credits, credit limit reached but the flight pass details show 6 credits available.
2 of the 1 and 2 star reviews.
★★★★★ This app is extremely slow and often never even loads the available flights leading me to need to book on the computer or with an agent.
★★★★★ do not bother to download this app it doesnt load most of the time, if it does its painfully slow (not my connection either full wifi signal) and you just get into a cycle of it not letting you in.
7 of the 4 and 5 star reviews.
★★★★★ Quick, intuitive, comprehensive.
★★★★★ Very simple and straight forward!
4 of the 4 and 5 star reviews.
★★★★★ Quick, intuitive, comprehensive.
★★★★★ Fast and efficient to book flights.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, Germany Google Play.
Super buggy, feels like this app has been neglected despite Air Canada requiring flight pass customers to use it or the website to book and manage passes (they offer little to no call support for flight passes).
If I could give this 0 stars I would. This app is extremely slow and often never even loads the available flights leading me to need to book on the computer or with an agent.
Every time I pick a date it just loads forever. Actually everything you do loads infinity like it's downloading 10 gigs of information..
ok
It didn't work on my Android phone.
What happened to the old Air canada app? This app is useless.
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Prices, ranks and reviews are per country. Revenue above is already worldwide.