the best
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the United States Google Play, Sep 24, 2026 to Oct 22, 2026: 69% are 1 or 2 stars. Open a theme to read what people wrote.
170 of the 1 and 2 star reviews.
★★★★★ Worst experience in my life, even after confirming the hotel booking, the room is not available, it's a scam, that's how they run their business.
★★★★★ Furthermore, I have not received a refund for the amount I paid.
★★★★★ It says free cancellation but there is no option to cancel.
102 of the 1 and 2 star reviews.
★★★★★ There is no customer support.
★★★★★ APLIKASI SAMPAH sudah 2 kali ketipu di sini, sudah contact costumer service tapi tetap tidak ada jawaban..
★★★★★ “Terrible Customer Support and No Accountability for Refunds” Agoda deducted the entire ₹3,000 refund as processing charges while blaming the airline.
27 of the 1 and 2 star reviews.
★★★★★ They don't seem to vet the agents listing properties (even with fake contact details) and then offer you little or no help when you are stuck.
★★★★★ their help center is useless and they just rob people off their money
★★★★★ they were very polite but totally useless
22 of the 1 and 2 star reviews.
★★★★★ And told me that, there was "some mistake" and I received email, for failed attempt.
★★★★★ Despite providing screenshots and following up repeatedly, Agoda failed to resolve the issue or offer meaningful assistance, leaving me with significant additional costs.
★★★★★ they haven't given my refund yet, firstly they showed rooms available, we booked it on booking app said the booking failed and deducted my money, on contacting hotel they said room were not available.
19 of the 1 and 2 star reviews.
★★★★★ I lost half a day of sightseeing with major stress, wondering if I had a room or if I'd be kicked out.
★★★★★ i want to cancel my booking due to mistaken in the date you have rejected my cancellation request and I lost my money and you have the worst staff ever in the world i tried to reach out to speak with them in all ways I…
★★★★★ Deleted my account and deleted the app today.
14 of the 1 and 2 star reviews.
★★★★★ It says free cancellation but there is no option to cancel.
★★★★★ Unacceptable lack of transparency and accountability, coupled with extremely poor customer support.
★★★★★ There is no customer service.I want my money back but there's no way to get it back.What kind of customer service number is not there, there is only one number hotel If we call the hotel, the hotelier saysBut there is…
11 of the 1 and 2 star reviews.
★★★★★ Deleted my account and deleted the app today.
★★★★★ don't use agoda for Hotel booking, as it don't have proper verification of property and they don't provide proper costumers support.
★★★★★ refund process very poor, even 15days passed the refund amount not returned to my account 😔
8 of the 1 and 2 star reviews.
★★★★★ and each time I have to go to my credit card company to dispute the charge and they are of no help and never reachable ..I guess people should go to physical travel agents..thier chat bot is disgusting and the phone…
★★★★★ Please urgently verify the refund status and provide the refund reference number (ARN or RRN, if applicable), the actual processing date, and the expected credit date.
★★★★★ They Gave me best price for hotels in phuket but what they declined my payment from international credit card.
18 of the 4 and 5 star reviews.
★★★★★ love agoda because we easy to find hotel and free cancellation
★★★★★ easy to use, easy and fast cancellation and very fast refund
★★★★★ easy to use and best price offer
10 of the 4 and 5 star reviews.
★★★★★ The app is fast, secure, and the booking process takes less than two minutes.
★★★★★ easy to use, easy and fast cancellation and very fast refund
★★★★★ Agoda is your quick-fix for hotel deals—book a place, hope it's not haunted, and pray the Wi-Fi outlasts your stay.
8 of the 4 and 5 star reviews.
★★★★★ love agoda because we easy to find hotel and free cancellation
★★★★★ good app for cheap hotels
★★★★★ helped me when I was in a bad spot and couldn't be at my home found me a hotel for a week for good price and never hustled me for more business.
5 of the 4 and 5 star reviews.
★★★★★ Very useful app for me to make any purchases of hotels.
★★★★★ The hotel was very clean, the rooms were comfortable, and the staff was polite and helpful.
★★★★★ helpful in booking travels
4 of the 4 and 5 star reviews.
★★★★★ Not only does it feature an unresponsive and absolutely hellish design, but also has a horrid booking system.
★★★★★ The hotel was very clean, the rooms were comfortable, and the staff was polite and helpful.
★★★★★ Good services, clean rooms
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States Google Play.
the best
very goo
Worst experience in my life, even after confirming the hotel booking, the room is not available, it's a scam, that's how they run their business. The booking will confirm a room at a lower price than what you would get later, even though you pay the same amount. A case should be filed against this in the consumer court.
Extremely Disappointing Experience – Misleading Pictures and Poor Room Condition My experience at this property was absolutely terrible. The room shown on the Agoda app looked beautiful and well-maintained, and the listing mentioned facilities such as complimentary water bottles, breakfast, towels, and other basic amenities. However, the actual room was completely different from what was advertised.
My hotel room booking, made through this application, was not confirmed by the hotel. Furthermore, I have not received a refund for the amount I paid. I have sent emails and spent four hours on calls, yet this application is failing to provide me with a refund.
Overall good experience, however, sometimes provides inaccurate information and refuses to take responsibilities, costumer service also not really helping much sometimes.
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here. Shown for the App Store version (Agoda: Cheap Flights & Hotels).
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title or short description.
Prices, ranks and reviews are per country. Revenue above is already worldwide.
4.0 ★ | Analyze → |