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myID - Australian Government icon
GOOGLE PLAY

myID - Australian Government

Australian Taxation Office · Productivity · Brazil store
NOT IN TOP 100 HERE
View on Google Play ↗ Instagram card App Store version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
3.7 of 5
19.5K ratings in this store
Countries it ranks in
0
was 0 on Oct 15, 2026

Revenue

Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in any grossing chart, and it sells nothing in the store (no in-app purchases, free download). Any revenue comes from ads or payments outside the store, which we can't see.
LIFETIME INSTALLS (GOOGLE)
7M
About 82.4K per month on average since launch
RATINGS
19.5K
AVG RATING
3.71
PRICE
Free
IN APP PURCHASES
No
CONTAINS ADS
No
LAST UPDATE
45d ago
RELEASED
Oct 3, 2019
CONTENT RATING
All ages

Last 29 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 29
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 24, 2026not in a grossing chart
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026not in a grossing chart
Oct 12, 2026not in a grossing chart
Oct 13, 2026not in a grossing chart
Oct 14, 2026not in a grossing chart
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026not in a grossing chart
Oct 22, 2026not in a grossing chart
Best rank Sep 24, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
22 reviews / week
  • Trendsteady
  • Recent reviews average1.4 stars
  • Recent 1 and 2 star share88%
From the latest 500 written reviews, covering 162 days. The store only returns this many, so this is the most recent slice.
RATING BREAKDOWN
19.5K ratings
5★57%
4★14%
3★0%
2★0%
1★29%

What users want

From the latest 500 reviews on the Brazil Google Play, May 13, 2026 to Oct 21, 2026: 88% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Login and account problems17%

77 of the 1 and 2 star reviews.

★★★★★ The android app crashes when I try to use digital id to login to mygov and I need to enter the code into the app.
★★★★★ New update isn't compatible with my phone and they didn't warn me beforehand so I could change my login method.
★★★★★ Once you log in with myID even once, the system permanently locks your account minimum access requirement to that level.
Wrong or poor results12%

54 of the 1 and 2 star reviews.

★★★★★ Useless and confusi, I found the app did not accept reasonable responses and I got locked out for trying too many times, then when able to get back in, did not get any help.
★★★★★ this is useless, worst app ever
★★★★★ Do I exist or am I the wrong colour?
Bugs, things not working10%

44 of the 1 and 2 star reviews.

★★★★★ this has been a nightmare it won't let me upload my driver licence and keeps giving me error codes what do I do
★★★★★ I'm in the Govt sector and have issues constantly with logging in due to some glitch.Having to reinstall this App constantly.Not happy Jan.
★★★★★ system from hell impossible to use Endless error loops Resulting in being locked out of own account Cannot reset passwords Absolute torture
Worse after an update8%

35 of the 1 and 2 star reviews.

★★★★★ New update isn't compatible with my phone and they didn't warn me beforehand so I could change my login method.
★★★★★ forced to update the app which was working perfectly fine previously then have to go through the entire identity checking and set up again...
★★★★★ Was told it needed update.
Limits, credits, locked features4%

17 of the 1 and 2 star reviews.

★★★★★ Useless and confusi, I found the app did not accept reasonable responses and I got locked out for trying too many times, then when able to get back in, did not get any help.
★★★★★ system from hell impossible to use Endless error loops Resulting in being locked out of own account Cannot reset passwords Absolute torture
★★★★★ I was locked out trying to setup strong id, absolute nightmare.
No customer support3%

15 of the 1 and 2 star reviews.

★★★★★ Unlinking services or myID does nothing—you are forced to call the ATO support line just to reset a login preference.
★★★★★ Your app doesn't support my phone anymore.
★★★★★ not helpful even the support couldn't help me to identify the error and fix it.
Price and subscription3%

13 of the 1 and 2 star reviews.

★★★★★ government are unable to make a working app , better give them more money
★★★★★ more cost to the business when it's already expensive enough as it is just to upgrade software you have to get a new device, just pathetic how about the ato pays for the expectation of it's compliance instead of…
★★★★★ Why the Govt keeps messing around with ID requirements is beyond me, unless its because some contractor can make more money.
Missing features2%

9 of the 1 and 2 star reviews.

★★★★★ There is no option in settings to lower or reset your sign-in method back to standard options like password or SMS code.
★★★★★ the site gives no option to add a birth certificate if you not..
★★★★★ There is still no option to update my details, and there's no clear way to proceed.
WHAT THEY ASK FOR
  • the site gives no option to add a birth certificate if you not.. 1★, Sep 20, 2026
  • I should have a compatible version available 1★, Sep 17, 2026
  • I need access to my TFN just for my bank and content creation career, but such a requirement for a passport is preventing me from being fully verified amid of the HIGH COSTS of GETTING ONE!!! 2★, Sep 14, 2026
  • needs an update every time I use it... 1★, Sep 10, 2026
  • great app but to link with other Federal apps to difficult please make the user friendly for everyone at all ages 5★, Aug 29, 2026
  • This government or the actual App Developers need to have this app where its so much easier to use because at the moment it certainly NOT!! 1★, Aug 11, 2026
  • the app won't allow you to add a middle name then compares that to your name with your middlename. 1★, Aug 5, 2026
  • In the first place, the prompt should tell you that 2 documents need to have same names 1★, Jul 22, 2026
WORDS THAT KEEP COMING UP IN BAD REVIEWS

Nothing stands out.

WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Easy to use17%

8 of the 4 and 5 star reviews.

★★★★★ works very well, easy to log in into many government services without having to set up new accounts!
★★★★★ great app but to link with other Federal apps to difficult please make the user friendly for everyone at all ages
★★★★★ Simple, intuitive UI and experience.

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, Brazil Google Play.

★★★★★Oct 21, 2026

Doesn't even work for logging into anything. It tells me we cant connect because "Your MyGov email address must match your Digital ID email address" when both emails are exactly the same.

★★★★★Oct 21, 2026

Useless and confusi, I found the app did not accept reasonable responses and I got locked out for trying too many times, then when able to get back in, did not get any help.

★★★★★Oct 20, 2026

app not compatible with samsung galaxy note. no way to update.

★★★★★Oct 20, 2026

Easy to use the app. Hopefully it is secure.

★★★★★Oct 20, 2026

this app keeps crashing when I try to accept the code sent

★★★★★Oct 19, 2026

Horrible setup waste of time

Store screenshots

ScreenshotScreenshotScreenshotScreenshotScreenshot

App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

No App Store ads in the EU
None in the last 90 days.

Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here. Shown for the App Store version (myID - Australian Government).

Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

Meta Ad Library ↗Active Facebook and Instagram adsTikTok Creative Center ↗Top performing TikTok adsTikTok creators ↗Organic videos mentioning the appInstagram ↗Reels and posts under its hashtagYouTube ↗Reviews, tutorials and ShortsDeveloper site ↗Landing page and pricing

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title or short description.

myid8government5australian government3services myid3government online3online services3visit myid3myid gov3services3information3australian2trusted2digital2way2access2accessing2online2device2personal2security2identity2visit2gov2feedback2

What's new in 3.19.0.0

Improved performance and stability. Find out more and share your feedback at www.myid.gov.au/feedback.

Store description

myID is the Australian Government’s trusted Digital ID app. Join millions of Australians nationwide in choosing myID as your trusted way to access government services. Use your myID for a secure and convenient way to prove who you are when accessing government online services. It’s like the 100-point ID check, but on your smart device. No sharing of your physical personal ID documents. Access a wide range of federal, state and territory government online services with the myID app. One app to verify who you are, taking the hassle out of remembering different usernames and passwords. Once set up, you can enable your device’s biometrics security feature such as fingerprint or face for added security. This is to protect your identity and help prevent other people accessing your information. Your personal information won’t be shared without your permission – putting you in control. myID is accredited by the Australian Government Digital ID System which strictly controls how your identity data is collected, stored and used. Your myID is unique to you – don’t share it with others. For more information, visit www.myID.gov.au To provide your feedback, visit www.myID.gov.au/feedback

See this store page in another country

Prices, ranks and reviews are per country. Revenue above is already worldwide.

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