never works anymore
Estimated from the grossing charts of Oct 25, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
| Sep 26, 2026 | not in a grossing chart |
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| Oct 25, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 500 reviews on the Brazil Google Play, Mar 18, 2022 to Oct 24, 2026: 93% are 1 or 2 stars. Open a theme to read what people wrote.
101 of the 1 and 2 star reviews.
★★★★★ App opens, connects to the wifi, plays the advertisements and then refuses to play any content constantly saying there are technical issues.
★★★★★ Unavoidable ads as soon as you start to watch something.
★★★★★ App forgot the place in the movie and plays 2 minutes of ads literally every time I try to seek and find where I was.
100 of the 1 and 2 star reviews.
★★★★★ I fly every 2 weeks and this app rarely works, it either fails to connect or has constant crew announcement notifications every 30 seconds stopping you from watching anything, at this point Qantas need to go back to…
★★★★★ search feature is completely broken, it keeps trying to append with every keystroke
★★★★★ doesn't work on Google pixel phones.
75 of the 1 and 2 star reviews.
★★★★★ connects to wifi opens then freezes on the home screen and says paused for in flight announcement.
★★★★★ Thank you Qantus for giving us an app that allows us to watch the same ads on repeat for the entire flight, and freeze once what you want to watch finally starts.
★★★★★ Keeps showing 2 minutes of adverts, then doesn't load the movie, then repeats.
33 of the 1 and 2 star reviews.
★★★★★ Useless if you don't have a set of headphones; should be able to watch shows with captions on and audio forced off
★★★★★ drops out all the time totally useless.
★★★★★ Useless but good for ads.
19 of the 1 and 2 star reviews.
★★★★★ this used to be ok, but after a recent update, the app doesn't seem to tell my phone it's in use and my phone will auto lock.
★★★★★ New version won't resume show after interruption, have to start from ads at beginning again.
★★★★★ My advice is to not bother with it until a significant update.
11 of the 1 and 2 star reviews.
★★★★★ The phone is connected to in-flight WiFi but there is a security problem or something that makes the app very slow and completely unusable.
★★★★★ plays Ads no worries but buffering movies takes forever and I just give up in the end.
★★★★★ No trouble loading the ads!
7 of the 1 and 2 star reviews.
★★★★★ Qantas are you charging advertisers for each view?
★★★★★ Instead itll play the stupid preloaded adds which i bet Qantas are making money off and here we are paying them for a flight which offers inflight entertainment.
★★★★★ As soon as you try and click in the app, it tries to load and cancels itself.
7 of the 1 and 2 star reviews.
★★★★★ poor does not support Bluetooth headphones.
★★★★★ Given the app's rating, it seems to be damaging Qantas' reputation more than improving customer service.
★★★★★ It can't play anything, it only gives a million random errors about how my 2023 model phone is "too old" to support widevine playback.
Nothing stands out.
Not enough good reviews in English to tell.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, Brazil Google Play.
never works anymore
does not work. will not open entertainment. tried multiple time on different aircraft.
doesn't work
App opens, connects to the wifi, plays the advertisements and then refuses to play any content constantly saying there are technical issues. Any flight, any different aircraft it's all the same. Even the cabin crew managers are at a loss to try to get it to work. Going through an internet browser as a workaround doesn't help either. It still says "technical issues, get cabin crew to help"
Unavoidable ads as soon as you start to watch something. I'll read my book thanks.
What a great experience, thank you.
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Prices, ranks and reviews are per country. Revenue above is already worldwide.