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GOOGLE PLAY

Australia Post

Australia Post Digital · Business · United States store
NOT IN TOP 100 HERE
View on Google Play ↗ Instagram card App Store version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
4.6 of 5
261.7K ratings in this store
Countries it ranks in
0
was 0 on Oct 15, 2026

Revenue

Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in any grossing chart, and it sells nothing in the store (no in-app purchases, free download). Any revenue comes from ads or payments outside the store, which we can't see.
LIFETIME INSTALLS (GOOGLE)
5.3M
About 32.9K per month on average since launch
RATINGS
261.7K
AVG RATING
4.57
PRICE
Free
IN APP PURCHASES
No
CONTAINS ADS
No
LAST UPDATE
3d ago
RELEASED
May 8, 2013
CONTENT RATING
Everyone

Last 29 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 29
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 24, 2026not in a grossing chart
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026not in a grossing chart
Oct 12, 2026not in a grossing chart
Oct 13, 2026not in a grossing chart
Oct 14, 2026not in a grossing chart
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026not in a grossing chart
Oct 22, 2026not in a grossing chart
Best rank Sep 24, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
31 reviews / week
  • Trendsteady
  • Recent reviews average3.5 stars
  • Recent 1 and 2 star share34%
From the latest 500 written reviews, covering 111 days. The store only returns this many, so this is the most recent slice.
RATING BREAKDOWN
261.1K ratings
5★84%
4★5%
3★3%
2★0%
1★8%

What users want

From the latest 500 reviews on the United States Google Play, Jul 3, 2026 to Oct 21, 2026: 34% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Login and account problems16%

27 of the 1 and 2 star reviews.

★★★★★ The login on this app never works properly.
★★★★★ But now it won't let me login.
★★★★★ Edit: 1-star Can't login properly anymore?
Wrong or poor results14%

24 of the 1 and 2 star reviews.

★★★★★ slow incompetent and useless
★★★★★ while the app seems to work ok, the estimate delivery date are totally ridiculous, and have lead me to either working from home when I didn't want to, to be there to receive a package, or missing a package when the…
★★★★★ Notifications are not accurate, I've received notification my package is awaiting collection when this is not the case.
Bugs, things not working13%

23 of the 1 and 2 star reviews.

★★★★★ There's clearly a bug with the app.
★★★★★ The touch screen to start to collect doesn't work at Waterloo.
★★★★★ Since the recent update I have to login every time and then it comes up with a webpage saying 404 error but if I press the back button it takes me to the working area of the webpage not the app, so I can kind of get it…
Worse after an update11%

19 of the 1 and 2 star reviews.

★★★★★ they need to update their tracking.
★★★★★ Since the recent update I have to login every time and then it comes up with a webpage saying 404 error but if I press the back button it takes me to the working area of the webpage not the app, so I can kind of get it…
★★★★★ Since the latest update, I can't log in.
Lost data, sync, backup8%

13 of the 1 and 2 star reviews.

★★★★★ Overall pretty s@#$ postal service, if they don't damage or lose your parcel.
★★★★★ They've done this so many times I've lost count.
★★★★★ dont update app you will lose all your tracking numbers and orders.
No customer support6%

10 of the 1 and 2 star reviews.

★★★★★ I have tried contacting support for both ER and AP and both have essentially ghosted me.
★★★★★ The app no longer provides a way to get your item out of the parcel locker, you contact support and the response is that someone will call you in two days.
★★★★★ don't contact delivery by knocking on door..
Price and subscription4%

7 of the 1 and 2 star reviews.

★★★★★ a refund on the next day delivery is requested
★★★★★ Tried to buy packaging label, got charged $10.20 but label was never provided.
★★★★★ Australia Post in my opinion charge a premium price for a poor service.
Slow, laggy, battery3%

5 of the 1 and 2 star reviews.

★★★★★ slow incompetent and useless
★★★★★ Such a slow and outdated experience!
★★★★★ Can we speed up the loading please?
WHAT THEY ASK FOR
  • I wish I had option to give it zero 0 rating 1★, Oct 1, 2026
  • New update has completely knackered everything, can't even add a tracking number. 1★, Sep 23, 2026
  • what did you do to the app it is now useless it's like webpage so I did go to a web page and now it is quicker so I got rid of the app you still got to put your code in either which way you go you should have left… 1★, Sep 22, 2026
  • Postie didn't knock Didn't call the provided number on the parcel Didn't ring the bell Then AusPost make you download the app to see a picture for failed delivery would be nice if they delivered it to the assigned MAIL… 1★, Sep 10, 2026
  • 21.10.21-you need a free text field for placement of deliveries since drivers just drop cards "sorry we missed you", what rubbish! 1★, Aug 29, 2026
  • Australia Post IS NOT very efficient at all, the postal service in Australia really does need a big shake up..... 1★, Aug 19, 2026
  • I had to add the parcels manually, and when it came time to pick them up, I still had to use the email to open the locker. 1★, Aug 19, 2026
WORDS THAT KEEP COMING UP IN BAD REVIEWS
express post7next day5good enough4latest update4poor service4customer service5parcel locker5qr code3since the latest3postal service3harry potter3new logo3
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Easy to use14%

42 of the 4 and 5 star reviews.

★★★★★ Excellent service provision and easy to use app.
★★★★★ easy to track, fast notification .
★★★★★ The app is easy to use so it's a win there too and being able to do customs declaration forms myself saves the ladies a heap of work at the receiving end and I've never lost anything, so I am a happy Australia Post…
Useful, it helps5%

15 of the 4 and 5 star reviews.

★★★★★ The Carlisle Post Office is the best, staff are so helpful and welcoming.
★★★★★ AustPost Southgate staff are so helpful...always.
★★★★★ Helpful for managing parcels and deliveries.
Fast4%

11 of the 4 and 5 star reviews.

★★★★★ easy to track, fast notification .
★★★★★ Auspost is reliable and convenient, and quite quick.
★★★★★ If you have an issue, they'll respond to emails super fast too.
Accurate, great results3%

10 of the 4 and 5 star reviews.

★★★★★ Very efficient accurate and easy to use
★★★★★ works well most of the time, we'll built so far.
★★★★★ works with slow internet, simple, fast, easy to read, good layout, works well with parcel lockers
Great support1%

3 of the 4 and 5 star reviews.

★★★★★ I have the best customer service from my local post office, we know each other by first name I got free eggs today and they truly do go above and beyond.
★★★★★ Great Customer service and quick service.

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, United States Google Play.

★★★★★Oct 21, 2026

the code doesn't work

★★★★★Oct 21, 2026

signature required is systematically sabotaged by delivery workers, they don't come to the door and knock or ring the buzzer, they just take the delivery to a Post shop. The only way for clients is requesting to leave in a "safe spot" on premises, risking whatever the parcel is. Post should fiscalise to make sure delivery workers do attempt to get signature on the destination address

★★★★★Oct 20, 2026

slow incompetent and useless

★★★★★Oct 20, 2026

When the app works, it works great. But for the past month, there are no longer QR codes available in the app for half the packages tracked. Instead you receive an email with the access code. You're required to click on View Collection Details for the QR code. If you do this on your phone, it takes you to the app, which doesn't show the QR codes in the first place. Unless you access it from your PC browser. There's clearly a bug with the app.

★★★★★Oct 20, 2026

great service all the time

★★★★★Oct 20, 2026

Australia Post is a reliable and government owned delivery service. Excellent service provision and easy to use app. Thanks Aus Post!

Store screenshots

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App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

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Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title or short description.

parcels8parcel7delivery5track manage5manage parcels5post office5parcel locker5auspost4track4manage4eligible4collection4post4easily track3trusted notifications3hour delivery3collection code3easy access3auspost provides3easily3access3notifications3receive3tracking3

What's new in VARY

Bug fixes and performance improvements.

Store description

The AusPost app lets you safely and easily track and manage your parcels on your smart device. Download the app to access these great features: • Trusted notifications – Receive instant, legitimate and trusted notifications. • Automatic parcel tracking – Eligible parcels will automatically show in your track list if matched to your account - no need to add tracking numbers. • Track and manage parcels – Easily track and manage all your parcels in one place without checking emails. • Set delivery preferences – Request parcels be left in a safe place or redirect while in transit (if eligible). • Proof of delivery – View photos of where your parcel is left (if eligible). • 2-hour delivery notification – Set your preferences to receive a 2-hour delivery window where available once the parcel is on board for delivery. • Sharing collection authority – Authorise someone else to collect a parcel for you from the Post Office. • Collection QR code – Use the app’s collection QR code to collect missed deliveries from the Post Office (instead of a physical card). • Convenient collection – Collect parcels from a free 24/7 Parcel Locker at a time that suits you. When you’re nearby, we’ll send a notification to give you easy access to your Parcel Locker (background location permission must be enabled). Terms and conditions apply. For more information, visit https://auspost.com.au/about-us/about-our-site/australia-post-app Plus, the AusPost app provides many services to help you send and receive your parcels, including: • Manage your notification preferences • Easy access to your MyPost and MyPost Business account • Pay eligible bills with PostBill Pay • Find Post Office locations, opening times and postcodes Watch app AusPost also provides a watch app with Wear OS, which syncs to our phone app. With the watch app, you can get tracking notifications, nickname your parcels using your voice, and easily open your Parcel Locker with a QR code – all from your wrist.

See this store page in another country

Prices, ranks and reviews are per country. Revenue above is already worldwide.