The app is fine, but it logs you out a lot. I’ve missed appointment changes because the notification never came through due to a random logout. Also, the side bar is glitchy and always pops over wherever I’m trying to click on the main interface
Estimated from the grossing charts of Oct 25, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart and daily ratings counts.
| Sep 26, 2026 | $4.3K a month |
| Sep 27, 2026 | $28.3K a month |
| Sep 28, 2026 | $24.1K a month |
| Sep 29, 2026 | $24.4K a month |
| Sep 30, 2026 | not in a grossing chart |
| Oct 1, 2026 | $24.3K a month |
| Oct 2, 2026 | $5.3K a month |
| Oct 3, 2026 | not in a grossing chart |
| Oct 4, 2026 | not in a grossing chart |
| Oct 5, 2026 | $5.3K a month |
| Oct 6, 2026 | $5.3K a month |
| Oct 7, 2026 | $5.3K a month |
| Oct 8, 2026 | not in a grossing chart |
| Oct 9, 2026 | $5.3K a month |
| Oct 10, 2026 | $5.3K a month |
| Oct 11, 2026 | $5.3K a month |
| Oct 12, 2026 | $5.3K a month |
| Oct 13, 2026 | $33.4K a month |
| Oct 14, 2026 | $4.8K a month |
| Oct 15, 2026 | $6.5K a month |
| Oct 16, 2026 | $11.5K a month |
| Oct 17, 2026 | $54.6K a month |
| Oct 18, 2026 | $2.7K a month |
| Oct 19, 2026 | $25.3K a month |
| Oct 20, 2026 | $37.5K a month |
| Oct 21, 2026 | $54.3K a month |
| Oct 22, 2026 | not in a grossing chart |
| Oct 23, 2026 | $5.4K a month |
| Oct 24, 2026 | $5K a month |
| Oct 25, 2026 | $13.5K a month |
| Oct 22, 2026 | 2.3K ratings |
| Oct 23, 2026 | 2.3K ratings |
| Oct 24, 2026 | 2.3K ratings |
| Oct 25, 2026 | 2.3K ratings |
Measured from the store, not estimated.
From the latest 500 reviews on the United States App Store, Sep 15, 2019 to Oct 21, 2026: 30% are 1 or 2 stars. Open a theme to read what people wrote.
69 of the 1 and 2 star reviews.
★★★★★ You have to jump through multiple regulatory hoops and pay an additional $20 fee on top of your subscription just to get texting capabilities approved.
★★★★★ Be aware that you will be charged before ever getting approved.
★★★★★ Then refused to give refund.
62 of the 1 and 2 star reviews.
★★★★★ To make matters worse, their customer service is practically nonexistent.
★★★★★ Not only does it not work but they don't support the app either
★★★★★ Went back and forth with their vague and slow tech support via email fot a week where they could not get my business number ported even though the other carrier had released the number to them.
31 of the 1 and 2 star reviews.
★★★★★ I used the help articles to forward the main business line and make what I thought would be all the necessary changes but it's still not working.
★★★★★ My number worked for 10 years now iPlum is rubbish
★★★★★ I have had to have them reset my service three times because it stopped working and impacted communication with my patients, and I have only been using them for a little over a month!
21 of the 1 and 2 star reviews.
★★★★★ They don't clearly warn you upfront about the hidden costs and verification processes required just to send a basic text message.
★★★★★ It's canceled my account.
★★★★★ La app es muy buena , muy buena solo necesitan dos cosas para ser perfecta , cuando un restaúra el password que envíen los verifications codes rápidos, que los usuarios no tengan que esperar diez minutos para recibir…
16 of the 1 and 2 star reviews.
★★★★★ Remembering that they would not refund last year I contacted my credit card provider.
★★★★★ You will need to pay to use their text feature.
★★★★★ Every time it's denied you continue to have to pay a fee for them to review again to text others.
16 of the 1 and 2 star reviews.
★★★★★ No double security, no requirement to go sign in from a laptop and poof it's gone ..
★★★★★ I have lost so many phone calls because I will get a notification someone is calling but it won't go through.
★★★★★ I pay a yearly subscription for my service and have noticed my user ID and password are not being accepted. I sure and hope like hec they didn't go out of business and have not refunded any of my money
12 of the 1 and 2 star reviews.
★★★★★ Clients can only see the rates after making a purchase and logging into the app, which creates a lack of transparency.
★★★★★ iPlum is a great concept, that lacks in continuity and implementing user-friendly methods.
★★★★★ I run a primary care office so missing these calls has caused detrimental outcomes for my patients.
9 of the 1 and 2 star reviews.
★★★★★ Every time an update came out I thought they'd fix the app to, you know, let you make a phone call.
★★★★★ I've already done that and need an actual response and help getting this updated.
★★★★★ Update (2/2022): iPlum refused to honor their previous agreement.
67 of the 4 and 5 star reviews.
★★★★★ The interface is clean and the features are easy to use.
★★★★★ No crashes, no cọmplicated setup, just a straightforward cọmmunication app that works consistently.
★★★★★ The setup was easy and everything has worked smoothly since then.
52 of the 4 and 5 star reviews.
★★★★★ Downloaded this hoping it would simplify how I handle calls and messages, and it definitely delivered. The setup was easy and everything has worked smoothly since then.
★★★★★ The voicemail transcription feature is especially helpful when trying to catch up on messages quickly.
★★★★★ IPlum is an app that give you opportunity to speak with your business clients and also helps you when you don't have an personal chip to make phone calls.
50 of the 4 and 5 star reviews.
★★★★★ I've been using iPlum about 3 years now for my online business. It lets me take calls on my schedule. Has voicemail with my personal message. It also gives me the ability to send and receive text messages. All of this…
★★★★★ Works great for receiving texts.
★★★★★ Audio quality is perfect, texting works fine and app is easy to use.
36 of the 4 and 5 star reviews.
★★★★★ As cost goes it's very competitive and a great value for the features offered.
★★★★★ Affordable pricing with powerful features like voicemail transcription and auto attendant makes it unbeatable
★★★★★ First I love how affordable this is, and that you can add on a fax number as well!
22 of the 4 and 5 star reviews.
★★★★★ If I could give this a zero I would they have no customerservice don't get this app. It's terrible. Don't pay for it.
★★★★★ I hardly ever leave app feedback but I had to for them! I have to say they were amazing today helping me with my questions until it was solved!! 👍👍👏👏👏 Thank you!
★★★★★ Support was patient as they worked through the issue and linked my subscription back to my account.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
The app is fine, but it logs you out a lot. I’ve missed appointment changes because the notification never came through due to a random logout. Also, the side bar is glitchy and always pops over wherever I’m trying to click on the main interface
iPlum has really been great for my business line. It’s stable and consistent and I don’t have many problems at all. As cost goes it’s very competitive and a great value for the features offered. I’m very pleased with this app and phone service. A+
After about two hours of trying to interpret the very confusing instructions online and with the use of Gemini, I still couldn’t figure out how to make my phone ring. Also, the voice responders to incoming calls sound extremely robotic, cold, and impersonal. I was never able to actually make the app work.
I find the service confusing and unhelpful. When I cancelled I was told I would be charged for the entire year until renewal anyway. No refunds despite that fact that I never use the service. Disgusting customer service. I highly recommend you look elsewhere!
I signed up expecting a simple second line for texting, but the reality is a massive headache. They don't clearly warn you upfront about the hidden costs and verification processes required just to send a basic text message. You have to jump through multiple regulatory hoops and pay an additional $20 fee on top of your subscription just to get texting capabilities approved. This process is completed by a third party and takes several days. To make matters worse, their customer service is practically nonexistent. There is no phone number to call if you run into an issue. You are forced to rely entirely on online tech support, which is slow and not helpful at all. They just send generic responses instead of actually solving your problem.Save your time and money. This app is not worth it, and you are better off looking for an alternative that is actually transparent about its fees and process.
Wherever I am in the world, I can call!
Same category, earning about as much.
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
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Most repeated terms in the listing. Highlighted ones also appear in the title.
Released Oct 5, 2015. Current version shipped Oct 22, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.