The App said that my iPad was too old for the latest version but that it would download a compatible version and it supposedly did that. But it doesn’t work at all. White screen…. Sick of apps simply not working,does anyone actually do any testing?
Estimated from the grossing charts of Oct 23, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 446 reviews on the Australia App Store, Jul 9, 2015 to Sep 30, 2026: 83% are 1 or 2 stars. Open a theme to read what people wrote.
132 of the 1 and 2 star reviews.
★★★★★ But it doesn't work at all.
★★★★★ Got a horribly formatted error message telling me I need to provide more access than I want to in order for app download to continue.
★★★★★ Latest version has a big bug!
62 of the 1 and 2 star reviews.
★★★★★ The App said that my iPad was too old for the latest version but that it would download a compatible version and it supposedly did that.
★★★★★ 5 days ago and your update still won't work.
★★★★★ Qantas Entertainment app, is stuck halfway through updating, has been for the last week, can remove app from home screen, cannot remove app from Apple library, will not let me delete the app and also will not let me…
59 of the 1 and 2 star reviews.
★★★★★ Be prepared to endure repetitive and incessant ads at the beginning of each title.
★★★★★ There are too many ads that cannot be skipped.
★★★★★ You can't skip forward 10 sec or scrub to find where you were watching without get a minute of ads every time
35 of the 1 and 2 star reviews.
★★★★★ Downloaded it, I pressed it everywhere and it won't open
★★★★★ Able to watch the ads but not the film as the app crashed every time I tried to watch anything.
★★★★★ App insists on headphones being connected to hear audio playback and video playback won't start.
35 of the 1 and 2 star reviews.
★★★★★ When using this app the volume was so low I could not use it. Very frustrating! Poor range of movies with no search feature.
★★★★★ Books flight. 'Download our fantastic app IMMEDIATELY' insist the endless Qantas emails. Get on plane. 'Service not available on this flight'. It's a heck of an organisation.
★★★★★ App worked until I selected something to watch and then….nothing. Tried again and again to see if it worked and nothing….
16 of the 1 and 2 star reviews.
★★★★★ Also why provide earphones on flight, but no way to Bluetooth or use a USB charging cable to connect the sound to your seat.
★★★★★ They should give you a discount if they take your money and then don't provide part of the promised service.
★★★★★ Hope QANTAS didn't pay good money for someone to make this, not to bad when it works but not user friendly.
16 of the 1 and 2 star reviews.
★★★★★ Can watch movies or listen music too slow
★★★★★ In flight wifi is very slow.
★★★★★ Completely unreliable, slow and unresponsive, UI is rudimentary and out of date
10 of the 1 and 2 star reviews.
★★★★★ Unable to update app so deleted it but now unable to reinstall.
★★★★★ Deleted the app 3 times and reloaded then gave up!
★★★★★ I too have deleted and reloaded the app a number of times but it is pointless.
10 of the 4 and 5 star reviews.
★★★★★ Great app, could do with more subtitled titles
★★★★★ The Qantas Entertainment app is easy to use compared to some other major airlines.
★★★★★ Easy to use so thank you!
4 of the 4 and 5 star reviews.
★★★★★ Hopefully the feedback helps!
★★★★★ I had no problems using it on a flight that didn't have individual screens, but only the movies had captions as far as I could work out (they were useful since the plane noise was so loud instead of turning up the…
★★★★★ Works on my iPhone 6+ Ios9. On enabled aircraft it seems to work quite well, but as another reviewer mentioned music with the app in the background would be nice.
4 of the 4 and 5 star reviews.
★★★★★ But still issues with announcements UI blocking the playback UI even after announcements have concluded.
★★★★★ More of feedback. Not sure if anyone noticed. But the new update looks exactly like the YouTube App without the white background.
★★★★★ Great app with good content. Easy to use so thank you! Seems to be a bug, where it looks to confirm your flight details in the normal Qantas app. However it wouldn't “see” my flight I was on and meant I couldn't…
3 of the 4 and 5 star reviews.
★★★★★ Great app with good content. Easy to use so thank you! Seems to be a bug, where it looks to confirm your flight details in the normal Qantas app. However it wouldn't “see” my flight I was on and meant I couldn't…
★★★★★ All you have to do is have an iOS that can handle the app (mine is iOS 10.3.3) and be patient for 2 minutes of ads until your chosen movie will start. This worked for me, my son and daughter. :)
2 of the 4 and 5 star reviews.
★★★★★ It's a relaxing app for you to do anything and I can't wait to get back on quantas
★★★★★ Finally a way to enjoy first rate entertainment from my iPad on those lengthy Australian fights.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, Australia App Store.
The App said that my iPad was too old for the latest version but that it would download a compatible version and it supposedly did that. But it doesn’t work at all. White screen…. Sick of apps simply not working,does anyone actually do any testing?
Unfortunately could not connect
Many flights and despite deleting and reinstalling on every flight it won’t work l. Latest edition iOS upgrade on iPhone 14 pro max
Title says it all really. Got a horribly formatted error message telling me I need to provide more access than I want to in order for app download to continue. Haven’t even opened app yet and am thinking I won’t bother - better to just read my book on the flight instead,
Unable to view the supposed 2500 titles to preview what’s on prior to traveling next week, yet the Q website states the only way to preview is via the app. Click on the app and can’t preview anything. Rubbish
Maybe it’s the older regional planes but this is incredibly unreliable and is prone to continuously dropping out.
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Released Mar 30, 2015. Current version shipped Sep 28, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.