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Klook: Travel & Activities

Klook Travel Technology Limited · Travel · United States store
NOT IN TOP 100 HERE
View on App Store ↗ Instagram card Google Play version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
4.7 of 5
8.3K ratings in this store
Countries it ranks in
0
was 0 on Oct 17, 2026

Revenue

Estimated from the grossing charts of Oct 23, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in any grossing chart, and it sells nothing in the store (no in-app purchases, free download). Any revenue comes from ads or payments outside the store, which we can't see.
EST. LIFETIME DOWNLOADS
290.4K to 829.8K
Estimated from ratings count
RATINGS
8.3K
AVG RATING
4.72
PRICE
Free
AGE
11.5y
LAST UPDATE
5d ago
VERSION
7.55.0
SIZE
333 MB
AGE RATING
4+

Last 30 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 30
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 25, 2026not in a grossing chart
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Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
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Oct 18, 2026not in a grossing chart
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Oct 23, 2026not in a grossing chart
Oct 24, 2026not in a grossing chart
Best rank Sep 25, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
1.4 reviews / week
  • Trendrising
  • Recent reviews average3.0 stars
  • Recent 1 and 2 star share48%
From the latest 500 written reviews, covering 2581 days. The store only returns this many, so this is the most recent slice.
RELEASE CADENCE
8 updates in 90 days
  • Typical gap between releases9 days
From the last 25 versions listed on the App Store.
RATING BREAKDOWN
8.3K ratings
5★89%
4★5%
3★1%
2★1%
1★5%

What users want

From the latest 500 reviews on the United States App Store, Sep 29, 2019 to Oct 22, 2026: 48% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Price and subscription55%

132 of the 1 and 2 star reviews.

★★★★★ I sent them hospital documents they refused by refund.
★★★★★ The app just tried to charge me almost $50 more for two bullet train tickets from Tokyo to Kyoto than just using their website from my computer.
★★★★★ It refunded my tickets twice because the train tickets were sold out however it processed and showed everything was alright, I still haven't got my refund so I wouldn't count on this app at all.
No customer support42%

102 of the 1 and 2 star reviews.

★★★★★ I was then told to contact Klook for a refund because the booking was made through their platform.
★★★★★ Customer service is non-existent.
★★★★★ Terrible app with zero customer support the chat does not work and the email gets no response.
Bugs, things not working11%

26 of the 1 and 2 star reviews.

★★★★★ So when they fail to deliver your voucher or other product, they keep you cash and you're S.O.L.
★★★★★ Terrible app with zero customer support the chat does not work and the email gets no response.
★★★★★ When selecting customer service options, half of them return an error message “this dialogue has closed”.
Wrong or poor results10%

24 of the 1 and 2 star reviews.

★★★★★ But then as any rich app would do they offered me 30% of the total amount in klook cash as someone might not be able to go on a trip for at least another year this cash is useless as it expires within the year.
★★★★★ I bought tickets for a week in advance and literally when I pushed the buy button I realized I picked the wrong date.
★★★★★ That transfer was even wrong.
Limits, credits, locked features8%

19 of the 1 and 2 star reviews.

★★★★★ Customer service offered credits that I would not be able to use instead of fully resolving the issue, despite acknowledging the technical problem.
★★★★★ Customer service was unwilling to give a full refund, and once we showed them the screenshot of the problem, they gave us a “credit” and still charged us a $50 fee for something that was their fault.
★★★★★ Like, sign on the door, door locked, lights out.
Missing features8%

19 of the 1 and 2 star reviews.

★★★★★ They also promised a 5 GB E-SIM and send us the QR code, but we follow their instructions and see no option for activating this "gift".
★★★★★ I am beyond frustrated with Klook and their complete lack of accountability.
★★★★★ KLOOK CANCELLED OUR TRIP DAY BEFOE WITH NO WAY TO GET TO OUR LOCATION AND NO REFUND
Lost data, sync, backup6%

15 of the 1 and 2 star reviews.

★★★★★ Hence if you find out too late like I did you will lose money.
★★★★★ I contacted Klook immediately, explained everything clearly, and asked for help canceling the passes so I wouldn't lose a significant amount of money over something that was not my fault.
★★★★★ Their discounts are not worth the hassle and money you will lose if there are any issues with your booking.
Login and account problems5%

11 of the 1 and 2 star reviews.

★★★★★ I have paid but can't find my account and booking.
★★★★★ I apparently created a different log in when I purchased our tickets to Kyoto.
★★★★★ You can't login to your account in two phones.
WHAT THEY ASK FOR
  • Wish it gave us unlimited saves for future travels 4★, Mar 14, 2025
  • Looks so cool, if I knew it eary i should have use klook ahead of time ,i wasted lots of money by not onowing it earlier. 5★, Dec 1, 2024
  • On the klook app I have noticed a few times with several different airlines when you add the flight number for example TG404 and my flight is tomorrow it changes the date of my flight airport transportation from March… 2★, Mar 25, 2024
  • It would be nice if the date not change. 2★, Mar 25, 2024
  • I thought this app would be great to use. 1★, Mar 24, 2024
  • Especially if I wanted to add more than one photo. 4★, Jul 30, 2023
  • Due to their error, they have cancelled my order but then asked ME to submit a refund via email, which they should have initiated since they are the ones that cancelled. 2★, Jan 19, 2023
  • Tried to chat with them, and this is comical, I wish I could attach a snapshot from their so called support site , basically it says “our agents is not avaible, they are only avialable from 08:00 to 07:59” Mmmmm, so… 1★, Dec 1, 2022
WORDS THAT KEEP COMING UP IN BAD REVIEWS
customer service56customer support20poor customer11credit card8terrible customer7booked tour6stay away6phone number6through klook10bought tickets5booking directly5contact klook5
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Easy to use41%

100 of the 4 and 5 star reviews.

★★★★★ Reliable and user-friendly!
★★★★★ So convenient and easy to book activities!
★★★★★ Klook has been so easy to use, and fantastic for finding and booking fun experiences.
Fast9%

23 of the 4 and 5 star reviews.

★★★★★ The activation was quick, the connection was fast and stable, and we never had to worry about losing signal while exploring.
★★★★★ Must use app in Japan made booking easy and quick I never had a bad experience not once
★★★★★ Made our travel in Japan so smooth.
Useful, it helps8%

19 of the 4 and 5 star reviews.

★★★★★ A wonderful app for booking tours, itineraries, activities, and more in foreign countries. Used this for trips in Southeast Asia!
★★★★★ helpful and easy coz of local currency,
★★★★★ Klook was helpful with many of my bookings and helped me save!
Worth the money7%

16 of the 4 and 5 star reviews.

★★★★★ Trustworthy, reliable, affordable.
★★★★★ If you're traveling and want a hassle-free, dependable data service, I highly recommend Klook.
★★★★★ It offers free cancellation for almost everything.
Fun, addictive4%

11 of the 4 and 5 star reviews.

★★★★★ A wonderful app for booking tours, itineraries, activities, and more in foreign countries. Used this for trips in Southeast Asia!
★★★★★ Klook has been so easy to use, and fantastic for finding and booking fun experiences.
★★★★★ You give me blessings to enjoy my vacation.

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, United States App Store.

★★★★★Oct 22, 2026
The GOAT of travel apps

I love Klook😊You’re the best. You’ve helped me know what’s possible. Thanks so much💐

★★★★★Oct 21, 2026
Beware Klook misleading packages

I bought tickets to the Ocean Park Hong Kong for my family and only after purchasing noticed that those tickets were only for passport holders from Thailand, Singapore, Malaysia, Philippines, Indonesia, and Vietnam. This nationality requirement was not listed in the title of the ticket, nor was it immediately visible when you clicked on "package details." In fact, when I clicked "package details" in my browser, it looked like the page ended. Only if you happened to scroll down would you see an arrow for "eligibility," and then you would see it's only for those nationalities. It is misleading marketing at the least, and deceitful clickbait at the worst.

★★★★★Oct 17, 2026
No refund for your poisoned tour but they charge extra for satisfaction

I bought a tour with extra satisfaction insurance from this app. But I got poison from food. I sent them hospital documents they refused by refund.

★★★★★Oct 17, 2026
Easy to use

I make booking from Klook when travel. Easy to use it

★★★★★Oct 14, 2026
Use their Website

The app just tried to charge me almost $50 more for two bullet train tickets from Tokyo to Kyoto than just using their website from my computer. Actually pretty scummy. I would use a different service if there was a better option.

★★★★★Oct 4, 2026
Not reliable

It refunded my tickets twice because the train tickets were sold out however it processed and showed everything was alright, I still haven’t got my refund so I wouldn’t count on this app at all.

Store screenshots

ScreenshotScreenshotScreenshotScreenshotScreenshotScreenshot

App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

STATUS
Stopped
FIRST SEEN
Jul 18, 2026
AD VARIATIONS
138
EU COUNTRIES
4
WHERE
Search results in DE, ES, FR, IT. Formats: Icon + Asset Ad, Icon Ad. Last impression Oct 18, 2026.
AD TEXT
  • Tickets, Tours, Transport
  • Biglietti, Tour, Trasporti
  • Tickets, Touren, Transport
  • Entradas, tours, transporte
Ad creativeAd creativeAd creativeAd creativeAd creativeAd creative

Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here.

Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

Meta Ad Library ↗Active Facebook and Instagram adsTikTok Creative Center ↗Top performing TikTok adsTikTok creators ↗Organic videos mentioning the appInstagram ↗Reels and posts under its hashtagYouTube ↗Reviews, tutorials and ShortsDeveloper site ↗Landing page and pricing

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title.

klook9skip line3booking3activities3best3world3experiences3travel2find2deals2trips2hotel2local2hundreds2attractions2easy2skip2line2tickets2unlock2platinum2exclusive2coupons2save2

What's new in 7.55.0

We've improved the design, fixed some bugs, and made a few things simpler. Whether you're exploring hidden gems or rediscovering familiar favorites, these tweaks should make the app even easier to use - and finding your next adventure a breeze. Love it? Let us know by leaving a review! Have feedback? Reach out to appfeedback@klook.com.

Released Apr 23, 2015. Current version shipped Oct 19, 2026.

Store description

Download the Klook travel app to find deals for planning trips and booking hotel accommodation, local activities, car rentals, day tours and more best things to do anytime, anywhere. A World of Possibilities There are hundreds and thousands of activities across the world waiting for you on Klook. From sightseeing trips and hotel bookings to immersive cultural experiences, we’re here to guide you to your world of joy. Trusted & Top-rated Activities Explore handpicked experiences and get local insights for hundreds of destinations. Museums in Singapore? Tour packages in South Korea? Or some family attractions nearby? When you're on Klook, you're seeing the best of every place in your hands. Experiences Made Easy We make e-booking fast with instant confirmation and skip-the-line tickets on selected attractions. Whether it’s chasing waves on a Phuket vacation package, tasting wine in Melbourne or finding out what’s fun for the weekend in your area, you're just a few taps away from booking whatever makes you happy. Unlock Platinum on Klook Rewards for Exclusive Perks - Earn up to 5X more KlookCash - Get up to US$250 in coupons - Skip the line for priority customer support - Unlock free eSIM and coupons for Travel Essentials You can elevate your Klook experience to Platinum when you spend US$1,500 as a Klook Gold member. And a Whole Lot More - Budgeting when travelling? Use Klook-exclusive promo codes to save on the best deals - Redeem your tickets and e-vouchers or download them for easy offline access - Save your bucket-list holiday ideas to your wishlist and book later - Choose from trains, buses, cars， and even ferries to get around - Get movie and event ticket discounts and bundles Find us and say hello! - Official website: www.klook.com - Facebook: @klookglobal - Twitter: @klooktravel - Instagram: @klooktravel Got ideas for us? Let us know at appfeedback@klook.com. Thanks bestie.

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Prices, ranks and reviews are per country. Revenue above is already worldwide.

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