WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Bugs, things not working15%
10 of the 1 and 2 star reviews.
★★★★★ An error always pops out no matter how I adjust my phone and the yoyo card.
★★★★★ I'm not sure if the app just hasn't been update to iOS 17 but it won't load at all and I can't update my cards or even register an account
★★★★★ cant choose register after setting twice the 6digit app password
Crashes and freezes10%
7 of the 1 and 2 star reviews.
★★★★★ I'm not sure if the app just hasn't been update to iOS 17 but it won't load at all and I can't update my cards or even register an account
★★★★★ It doesn't work on ios14, it's shutting down
★★★★★ 1) Just upgraded but can't get the app to check on the receipts because it crashes.
Worse after an update10%
7 of the 1 and 2 star reviews.
★★★★★ I'm not sure if the app just hasn't been update to iOS 17 but it won't load at all and I can't update my cards or even register an account
★★★★★ Recent updates would erase registered cards. It's a monopoly business or it will be out of business long ago.
★★★★★ Secondly, the update time seems to be ~24h after the transaction.
Login and account problems7%
5 of the 1 and 2 star reviews.
★★★★★ The only solution is to contact the it directly and the system requires 2-3 days to verify the log in.
★★★★★ I'm not sure if the app just hasn't been update to iOS 17 but it won't load at all and I can't update my cards or even register an account
★★★★★ cant choose register after setting twice the 6digit app password
Wrong or poor results7%
5 of the 1 and 2 star reviews.
★★★★★ please add an english language, the app is practically useless to foreigners, and foreigners are generally the ones who need to use the app.
★★★★★ However, the balances are inaccurate and are not updated on the app.
★★★★★ 只能查詢不能刷有什麼用處？
預儲現金是一個很棒的方法。
不知道開發這個APP腦子在想什麼？
名字取得很好聽E WALLET，請問我的皮夾錢是可以查詢消費紀錄卻不能花的嗎？我的皮夾不是預放現金用的嗎？…
Slow, laggy, battery4%
3 of the 1 and 2 star reviews.
★★★★★ This app desperately needs an English translation. Secondly, the update time seems to be ~24h after the transaction. That's not acceptable for what this app's intent is, which is to be a real time wallet for your easy…
★★★★★ As an official app, the slow update/fix is EMBARRASSING.
★★★★★ Slow and sloppy updates from this company.
Limits, credits, locked features3%
2 of the 1 and 2 star reviews.
★★★★★ For no reason I got locked out of the system and unable to reset.
★★★★★ 2) The app only adds value from certain designated banks but can't add value via credit cards.
No customer support3%
2 of the 1 and 2 star reviews.
★★★★★ The customer service was no help at all.
★★★★★ The app should support multiple languages for foreign visitors and residents.
