WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Too many ads44%
40 of the 1 and 2 star reviews.
★★★★★ You were able to win 250 points after completing a level and watching an advert, that's now decreased to 30 points on most games, occasionally 40-100 but very rarely 100.
★★★★★ At first to add time you have to watch commercials but then they want money.
★★★★★ I paid for this app to get rid of the ads.
Crashes and freezes17%
15 of the 1 and 2 star reviews.
★★★★★ I'm stuck on level 218, can't play the game, there's nothing loading :(
★★★★★ The game freezes on this level
★★★★★ I have rescheduled level 401 and it won't load.
Worse after an update17%
15 of the 1 and 2 star reviews.
★★★★★ But after the last update, the game is now stuck on “downloading level” there is no option for help anywhere so sadly, I have had to delete the game completely.
★★★★★ I loved this game but then it wouldn't allow me to decorate past a certain point saying “coming soon” and that I'd need to update.
★★★★★ I've waited to see if there was an update but nothing so far.
Bugs, things not working16%
14 of the 1 and 2 star reviews.
★★★★★ It went through a period of bugs but they were fixed which was really promising but it's really gone downhill.
★★★★★ I am getting tired of this game taking my coins I reached and not giving me my boosters! Fix it! I want my coins back! I also have watched the videos over and over on levels 164 & 178 and it's not clearing my yarn with…
★★★★★ Just please fix these glitches.
Price and subscription13%
12 of the 1 and 2 star reviews.
★★★★★ At first to add time you have to watch commercials but then they want money.
★★★★★ Ads after every level, a lot of levels are unbeatable = meaning you need to spend coins or watch ads. Some ads are bugged, and I have to reset the app which causes watching another ad
★★★★★ If you aren't going to fix it, then refund my money.
Lost data, sync, backup6%
5 of the 1 and 2 star reviews.
★★★★★ It went through a period of bugs but they were fixed which was really promising but it's really gone downhill.
★★★★★ I deleted the app in hopes it would update….it started me back at level 1 when I reinstalled the game.
★★★★★ Got to level 400 then game stopped had to uninstall and reinstall and had paid for no ads version and then every time tried to restore purchase game came up with timed out!
No customer support4%
4 of the 1 and 2 star reviews.
★★★★★ Emailed and contacted support never responded.
★★★★★ I have emailed about this and gotten no response.
★★★★★ No support contact through the App.
Limits, credits, locked features3%
3 of the 1 and 2 star reviews.
★★★★★ I like the puzzles but it sucks to have to pay to beat levels after you bought the app.
★★★★★ I loved this game but then it wouldn't allow me to decorate past a certain point saying “coming soon” and that I'd need to update. But there's no way to update the game that I could find. Then I got to level 401 and it…
★★★★★ After my collected money runs out I'd have to pay.
