I want to begin by saying that I genuinely enjoy the regular HyNote app. I have been a loyal customer for the past few years and value the service enough to purchase annual subscriptions. Recently, I purchased a separate AI recording device and accidentally signed up for the $79.99 annual AI Recorder subscription through the website. I understand that different products may require separate subscriptions, and I have no issue with a company charging for additional services. However, I believe the pricing, features, and limitations should be clearly explained before purchasing. My biggest concern is understanding exactly what my subscription includes. For example, I see an allowance of 300 minutes, but I have been unable to determine whether that means 300 minutes per month or 300 minutes for the entire year. That is a significant difference when evaluating the value of an annual subscription. I also haven’t been able to find clear information about PDF upload limitations, including file sizes, page restrictions, or monthly allowances. Having already purchased the physical recording device, I would like to better understand what the additional $79.99 annual subscription provides and how it differs from my existing HyNote subscription. I recognize that I am responsible for reviewing my purchases, and I acknowledge that my subscription purchase was accidental. However, I also believe companies have a responsibility to make subscription terms and usage limitations easy to understand. I have contacted customer support and am awaiting clarification. I am not suggesting that the company is intentionally misleading customers, but I do believe there is room for improvement in how this information is presented. I genuinely appreciate HyNote and want to continue supporting its products. My hope is that the company will provide clearer subscription comparisons, pricing details, and usage limitations so customers can make informed purchasing decisions. I look forward to their response and would be happy to update my review once these questions are answered.