Horribly inconsistent with both approved paid scheduling and cleaning quality.
Estimated from the grossing charts of Oct 23, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart and daily ratings counts.
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| Oct 22, 2026 | 15K ratings |
| Oct 23, 2026 | 15K ratings |
Measured from the store, not estimated.
From the latest 68 reviews on the United States App Store, Jun 21, 2025 to Oct 13, 2026: 69% are 1 or 2 stars. Open a theme to read what people wrote.
8 of the 1 and 2 star reviews.
★★★★★ I have used them multiple times, and they always change or cancel my cleaning appointments at the absolute last minute.
★★★★★ حجزت شغالتين تنظيف عميق وتأخرو عن الموعد ، تواصلت مع دعم يمك وقالولي ان السائق بالطريق وانه راح يتأخر شوي و الشغالات راح يوصلون بعد نصف ساعه من التأخير ، بعد مرور نصف ساعه ما جابو الشغالات تواصلت معهم وقالولي نفس العذر…
★★★★★ Said call the company , irritate them to get your money back !!!, the call center said they arrived they have to work but they refused to come in !!!!!!
7 of the 1 and 2 star reviews.
★★★★★ Cleaner came late with no apology, they lug around cleaning machines and materials that you pay for and they don't use, and customer service is unhelpful, indifferent AI.
★★★★★ I then reached out to customer service, but they were not helpful at all.
★★★★★ I tried to contact them and they said a rep will be with me in 2 min.
2 of the 1 and 2 star reviews.
★★★★★ Three failed appointments, no proper coordination, and no respect for customers' time.
★★★★★ A simple error, quick refund you would think.
Not enough good reviews in English to tell.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
Horribly inconsistent with both approved paid scheduling and cleaning quality.
When they were Urban Company they were a tiny tiny bit better. Now they are not good. At least not the one in Riyadh. IMO I would find another service.
افضل تطبيق على الأطلاق حل كل مساكل التطبيقات الاخرى غير احترافيه العاملات ولطافتهم
النظافه ممتازه بس الاسعار مبالغ فيها نوعاً ما اقل شي لو يكون فيه خصومات وحوافز اكثر
الى كان يميزكم عن التطبيقات خدمه التنظيف الزياره المنزليه الساعتين وخدمه الكي ساعتين وحاليا للاسف لا تجد هذه الخدمات بسبب ادراج خدمات اخرى لي شهر ابي احجز تنظيف ساعتين وكي والخدمه غير موجوده
ما عندهم احترافية جلست انتظر بعد تاخير ساعتين وما في من التطبيق احد يساعد او يقدم دعم
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Released Jun 17, 2025. Current version shipped Oct 23, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.
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