Spams repeatedly on WhatsApp. The iOS app has poor selection and spams marketing notifications.
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
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| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 327 reviews on the United States App Store, Jun 27, 2013 to Oct 14, 2026: 30% are 1 or 2 stars. Open a theme to read what people wrote.
25 of the 1 and 2 star reviews.
★★★★★ I'm unable to cancel my order for the next day anymore without modifying the entire order!
★★★★★ Also was charged for rainy conditions when it wasn't raining.
★★★★★ This is not just about money—this is a serious health concern.
23 of the 1 and 2 star reviews.
★★★★★ The contact center people are at most useless!
★★★★★ Representative mentioned they'll deactivate my account and have targets to close account and reverse amount successfully which was denied by actual customer support in chat.
★★★★★ Expired goods, damaged packaging, truly awful customer service all this awaits you at big basket
18 of the 1 and 2 star reviews.
★★★★★ Search and overall functions are slow and error prone.
★★★★★ I trusted BigBasket thinking it's reliable, but this experience has completely broken that trust.
★★★★★ Payment has been deducted from different modes and banks but your transaction fails indicating 'Client Cancellation due to payment failure'.
11 of the 1 and 2 star reviews.
★★★★★ App quality is very poor. UI is in invisible tiny fonts. Search and overall functions are slow and error prone. Payment processing often fails. App quality could be improved substantially with little more careful work…
★★★★★ I purchased Aavin ghee expecting a genuine product, but what I received seems fake.
★★★★★ App need improvement, it poor quality and lacks essential features.
8 of the 1 and 2 star reviews.
★★★★★ They will place frozen items is the same bag with all other items.
★★★★★ Lured me into installing the app when I searched for frozen edamame seeds.
★★★★★ The good delivered more often than not have expired, are sub par quality, rotten or frozen rendering them useless.
8 of the 1 and 2 star reviews.
★★★★★ I'm unable to cancel my order for the next day anymore without modifying the entire order! What is this? It was so much simpler and better before!!
★★★★★ New version is not going towards payment process.
★★★★★ not moving past first screen after latest update!
7 of the 1 and 2 star reviews.
★★★★★ Please verify your suppliers before selling food products.
★★★★★ My details are exposed where somebody called from a private number and said they'll deactivate my account for 3 months of inactivity and asked to share OTP to reverse amount.
★★★★★ So it was a pleasant service with getting items delivered within 10 mins But couple of times I had issue with payment where in I had to retry twice but money was debited from my account.
5 of the 1 and 2 star reviews.
★★★★★ I ordered the teeth whitening strips from Perfora, it's was 299 RP. When I open the box, it was empty no whitening strips no nothing just a card showing “Teeth Color Shade Guide”, the box itself was dusty and dirty. It…
★★★★★ App need improvement, it poor quality and lacks essential features.
★★★★★ No option to copy paste OTP sent via email which again demonstrates not so fluid customer experience.
44 of the 4 and 5 star reviews.
★★★★★ Soo easy buy anything I love how they give the perfect amount of time too any no cancellations charges but I wish that the app had free delivery for the first 45 orders I have done about 47 orders and it's now really…
★★★★★ Easy ordering and delivery within an hour.
★★★★★ Big basket is very user friendly application to use.
30 of the 4 and 5 star reviews.
★★★★★ I have been ordering from Big basket alot— the quality of the products were always good.
★★★★★ Quality product, fair price.
★★★★★ Pleased with quality and convenience of online shopping.
18 of the 4 and 5 star reviews.
★★★★★ Excellent order booking and delivery system.Quick settlement of any complaint.curtesy observation is supreme
★★★★★ Best bargains. Delivery in a flash
★★★★★ Very quick delivery & gud product.
15 of the 4 and 5 star reviews.
★★★★★ Very useful and quick delivery.
★★★★★ A lifesaver during covid.
★★★★★ Delivery people are also very nice and helpful.
13 of the 4 and 5 star reviews.
★★★★★ UI of the app is good, they just need to work more on customer support.
★★★★★ Great experience with BBNow- prompt service, reasonable selection and great customer support.
★★★★★ The customer service is immediate and always polite.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
Spams repeatedly on WhatsApp. The iOS app has poor selection and spams marketing notifications.
5 star
Excellent Shopping store
I’m unable to cancel my order for the next day anymore without modifying the entire order! What is this? It was so much simpler and better before!!
Red cow ghee is good and daab size is good
Good
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title.
Released Jun 26, 2013. Current version shipped Oct 16, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.
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