购买套餐后,如果不续约,就不给许诺的福利。 跟客服沟通后,一直拖延,不给解决问题!
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart and daily ratings counts.
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| Oct 12, 2026 | 72.2K ratings |
| Oct 13, 2026 | 72.2K ratings |
| Oct 14, 2026 | 72.4K ratings |
| Oct 15, 2026 | 72.5K ratings |
| Oct 17, 2026 | 72.9K ratings |
| Oct 18, 2026 | 73.1K ratings |
| Oct 20, 2026 | 73.4K ratings |
| Oct 22, 2026 | 73.7K ratings |
| Oct 23, 2026 | 73.8K ratings |
Measured from the store, not estimated.
From the latest 50 reviews on the United States App Store, Sep 2, 2026 to Oct 21, 2026: 70% are 1 or 2 stars. Open a theme to read what people wrote.
14 of the 1 and 2 star reviews.
★★★★★ The data portion of the app has worked just fine and the price was good, however, we did purchase a phone number and talk minutes and were never able to make calls.
★★★★★ I needed to reach my bank's toll free number to approve an international charge.
★★★★★ The autobot couldn't help, and upon return they do not offer any type of partial refund or assistance.
8 of the 1 and 2 star reviews.
★★★★★ When I arrived there, I had issues I had to contact customer service.
★★★★★ I didn't pay for this E-sim for there to be no customer support and no service.
★★★★★ Old review: For the most part, Saily has been wonderful but the moment I had a real emergency, Saily failed to be the support I needed.
4 of the 1 and 2 star reviews.
★★★★★ Old review: For the most part, Saily has been wonderful but the moment I had a real emergency, Saily failed to be the support I needed.
★★★★★ 100% it does not work in Japan or S.
★★★★★ Was not able to connect at destination county, all attempts failed….when asked for a refund was told that since I activated the app I am not eligible for one then AI wished me luck for a next time!
4 of the 1 and 2 star reviews.
★★★★★ I bought the unlimited data for the UK spent the whole time abroad within London city limits and the service was trash.
★★★★★ The help support was not very helpful especially at sea with limited ability to communicate.
★★★★★ They offered a $5 credit but that obviously was not of any help and when we asked for a refund they said “we used too much of their data”.
3 of the 1 and 2 star reviews.
★★★★★ Even worse, they have no option to login with email.
★★★★★ Saily then proceeds to attempt to charge my account 6 times, being successful on the 6th.
★★★★★ I wanted to sign up for work reasons, but Saily doesn't allow me to sign up with my work email.
Nothing stands out.
4 of the 4 and 5 star reviews.
★★★★★ Quick and easy to install and use.
★★★★★ I traveled throughout Italy and always had access. No issues at all and after 3 weeks I still had almost 10 gb of data left. I will definitely use Saily in the future.
★★★★★ Got the unlimited plan, super easy to setup and activate immediately.
2 of the 4 and 5 star reviews.
★★★★★ Data plan worked great in Iceland and customer service was very good about responding to an issue I had with text messing while I was there.
★★★★★ I've had many problems with verification but the customer support actually helped and they didn't just say some random corporate things but they actually listen
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
购买套餐后,如果不续约,就不给许诺的福利。 跟客服沟通后,一直拖延,不给解决问题!
Been using Saily for the last two years, spanning 10 countries and it’s been a blast. Quick and easy to install and use. Super fast also
Why do you force people to download app to activate esim? You got payment, should give the service. Even worse, they have no option to login with email. Forced me to sign in someone’s gmail who helped me purchase. Get a new CEO!
The data portion of the app has worked just fine and the price was good, however, we did purchase a phone number and talk minutes and were never able to make calls. The Al helper is fine for small questions, but try to get human help for complex questions and that is impossible. I will switch to a different service. I will never use this one again.
I traveled throughout Italy and always had access. No issues at all and after 3 weeks I still had almost 10 gb of data left. I will definitely use Saily in the future.
What a scam. They sell plans for countries where their service is banned. No warning. No support. Nothing.
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Released Mar 25, 2024. Current version shipped Oct 22, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.