Stance & Motion

I want to give this app a completely honest review. I haven’t had it for very long. When I first downloaded it, I didn’t subscribe because I wasn’t sure if I’d stick with it. After a few weeks, though, I really started to enjoy it and began using it in almost all of my training sessions. Eventually, I subscribed, and that’s when it really took off. The added levels made everything more fun and engaging. Then a recent update logged me out and suddenly prompted me to subscribe again for $9.99/week or $29.99/month. Obviously I was pretty frustrated, especially since I was at the finish line of my workout and couldn’t use it. I reached out to the team and the app’s creator right then, and to my surprise, they responded fairly quickly. He explained it was a mistake and that the developers were actively working on a fix. We went back and forth for a little over a week, with him asking me to check in and see if the issue was resolved. I would explain the issues that I was facing and that it still wasn’t fixed but he repeatedly apologized and asked for a little more patience. Which is understandable but also frustrating haha! Just the other day, he followed up again, and when I logged back in, everything was restored. My previous workouts were still saved, my original subscription was intact, and everything worked like before. The only thing I’d love to see improved is the ability to play music in the background while using the app. It helps distract me from my heavy breathing during training. Overall, this has been an amazing app and an even better customer service experience. Definitely a fan.

Overall its a good app, i just wish there were more free features, and the ability to do harder workouts for free