ASA Library

Only downloaded because it was the only way to access the book I PURCHASED. I should be able to download a copy of a book I buy. The app repeatedly freezes, crashes, logs me out, and loses my place in the book. I regret being cheap and buying the ebook. This app is terrible.

Where does a product falsely advertised , be, Not eligible for refund or exchange? FAR/AIM is huge. Page flip in ASA is a 'cute' animation so slow it is not functional. Though the listing to purchase implies, the digital version is PDF, it is not. It is tied to ASA viewer. Better off with hardcopy. Good option is $10 Readyflight product subscription.. >> Hello John, The ASA eBooks are not eligible for refund or return as stated in the license agreement you accept before checkout. The ASA eBooks are delivered and read only through the ASA library and are not open PDF's that can be opened in other readers. We are unable to issue refund or exchange for this purchase. Let me know if you have any questions. Thanks, Aki Chinen

This application is a complete failure. The bookmarks are not functional, and they can’t be deleted or edited from the bookmark menu. You can only log in from one device at a time to read the books you purchased. ASA clearly has no incentive or plan to fix this application, they know you have no choice but to use their garbage product.

This app is full of bus that cause it to crash constantly. Features that are standard in any reader app like highlighting and note-taking are also much harder to use in this app. Fittingly even the feedback function doesn’t work. If I want to buy another ASA book in the future, I’ll be using iBooks.

My fault for not checking ratings and reviews first, but my experience with ASA’s ePub books has been absolutely awful. In fact, ASA as an organization is really terrible to deal with. This app is completely broken, and looking at reviews it has been since inception. The web experience for their books is just as bad. For some reason, in 20-friggin-26, this organization can’t hire competent web developers. Trying to navigate these books is just so buggy and terrible. Honestly, I think I’m going to attempt a charge-back on my cc so I never have to deal with this incompetent, antiquated boomer club ever again.

The app randomly crashes often. Either after crashing or just when opening the app after a few days, it doesn’t pickup where I left off, taking me back several pages, so I waste time going over the same material again. Since I use the iPhone and iPad to study the materials, I often find the same issue, where the app doesn’t remember where it was last time and I again have to review the material twice. So much time wasted. I’ve tried closing the book and opening it again and it always takes at least 2 times to properly update.