What users want
From the latest 75 reviews on the Germany App Store, Jul 17, 2023 to Oct 10, 2026: 72% are 1 or 2 stars. Open a theme to read what people wrote.
WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Price and subscription41%
22 of the 1 and 2 star reviews.
★★★★★ putting things like lives behind a paywall and making us pay for untranslated content AND we're paying to miss lives if we don't live in the same time zone as the boys whenever they are when they're able to go live……
★★★★★ paying for a membership and then paying to see live videos and messages for an additional fee PER MEMBER when the app doesn't even send notifs (yes i've checked in-app and in settings to see if notifs are on) so i miss…
★★★★★ Also the membership price is too expensive.
Limits, credits, locked features19%
10 of the 1 and 2 star reviews.
★★★★★ I appreciate this app allowing me to view my favorite artists, but I don't like that I need to pay for lives.
★★★★★ As the title says I find it really sad to see that you have to spend like 25+€ per month if you want to see all 8 members lives. I understand and have no problem with paying for that private message thing but the lives…
★★★★★ Also, there is no translation, so the live chat is super limited for any fans who do not speak Korean.
Missing features11%
6 of the 1 and 2 star reviews.
★★★★★ the lack of translations in any language, the fact that lives aren't saved to watch later if we've missed them in real time.
★★★★★ Fans can't always watch a replay right away, so we're missing out on content.
★★★★★ I find it so sad that there is a pay wall for people to see their favorite idols live… And the most frustrating thing is the fact that once you go in the live, there are no translation features for text chat. Across…
Wrong or poor results9%
5 of the 1 and 2 star reviews.
★★★★★ Unless you're Korean, the POP
Live feature is useless as it does not include live translation like Weverse.
★★★★★ I tried everything but I cant Type in my Birthday because it says its wrong.
★★★★★ This app is useless for international fans who cannot translate to their native languages in order to communicate with ateez.
Bugs, things not working7%
4 of the 1 and 2 star reviews.
★★★★★ I tried to buy the membership but when I tried to pay it made me go to settings and put in my password and after I did it I went back to the app and it says the sever doesn't work no more and I keep trying again but…
★★★★★ charging for monthly subscription on top of the membership subscription that clearly stated we will have certain benefits on an app that has so many bug issues and problems is not okay.
★★★★★ Translations are added but it's not as accurate nor does it generate properly for example during the lives the translation generator doesn't work for me at all and the live chats aren't as accurate either
Lost data, sync, backup7%
4 of the 1 and 2 star reviews.
★★★★★ But the quality of the live stream is horrible and the streams are deleted without ever uploading subtitles.
★★★★★ for example when the members go live, everyone has to see it because it is a basic interaction between artists and fans, hiding lives behind a membership/paywall and leaves so many precious memories gone especially…
★★★★★ The lives also expire, so even if you pay for it, you'll eventually lose access.
Login and account problems4%
2 of the 1 and 2 star reviews.
★★★★★ I tried to buy the membership but when I tried to pay it made me go to settings and put in my password and after I did it I went back to the app and it says the sever doesn't work no more and I keep trying again but…
★★★★★ I also noticed that the terms of service on b.stage is the same for TokToq and I am completely not sure if my data is the same that I shared with b.stage knowing that my account was hacked.
WHAT THEY ASK FOR
- Life translation would be amazing too. 2★, Jan 22, 2026
- Overall, the app is nice but it needs a live translation option for the live chats, similar to Weverse. 3★, Aug 31, 2025
- Please add an auto-translate features for international Atiny. 2★, May 2, 2025
- 🙏🙏🙏 We would love to have know what Ateez are saying so we can join the conversations too. 2★, May 2, 2025
- Also add a split screen feature so that other members can join each other's pop lives. 2★, May 2, 2025
- Please include the possibility to pay via paypal, for those who don't have a credit card!!! 3★, Sep 9, 2023
- I'm glad this app exists, but it needs a lot of improvements. 2★, Jul 27, 2023
- I'm excited :) The POP feature is cool, but it is not possible to translate the messages :( Please add a translation feature or allow copying/highlighting of the text so we can translate!! 1★, Jul 18, 2023
WORDS THAT KEEP COMING UP IN BAD REVIEWS
Nothing stands out.
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Worth the money43%
3 of the 4 and 5 star reviews.
★★★★★ More than worth it for me.
★★★★★ Also membership includes 1month free pop-talk (PM, voice msg & face cam) experience.
★★★★★ Yes, they make you pay for content but $12 a year and each month you can renew special subscriptions (which are free atm if you apply it within the few days they give you).
Fun, addictive29%
2 of the 4 and 5 star reviews.
★★★★★ Just hoping you'll add live translations at some point so international fans can fully enjoy the lives too!
★★★★★ The pop feature is fun as well, but it would be nice if the area where you see other people interacting to be minimized somehow since it's very distracting and I would like to focus more on what the artist is writing.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
