Doesn’t even work adding my trip
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 101 reviews on the United States App Store, May 2, 2013 to Oct 9, 2026: 72% are 1 or 2 stars. Open a theme to read what people wrote.
18 of the 1 and 2 star reviews.
★★★★★ I try to book a round trip flight from LAX to BNE and click the button and nothing happens. It doesn't tell me why. It's a hopeless app.
★★★★★ Such an embarrassment for the national airline with such a monopoly and great marketing. What a calamity of an app
★★★★★ You can't access fares or schedules to book flights. I've updated the app, updated my IPhone and still won't work. There's been numerous complaints online about this. It's hard to imagine that QANTAS hasn't fixed this…
13 of the 1 and 2 star reviews.
★★★★★ Even when it doesn't seem to be under maintenance it won't update simple information.
★★★★★ I've updated the app, updated my IPhone and still won't work.
★★★★★ Unable to book flights through the app after the update.
6 of the 1 and 2 star reviews.
★★★★★ You currently cannot create an account on the app.
★★★★★ Imagine being on account opening forms and none of the buttons work unless u keep tapping on them multiple times and have to zoom and rezoom for the screen buttons to respond.
★★★★★ It's taking me through a cycle of verifications but not giving me options to enter the code it's sending me. It sends the code too late and then times out.
5 of the 1 and 2 star reviews.
★★★★★ In addition, the desktop functionality freezes even in high performance smartphones, I definitely suggest avoid using this app and use Safari or another browser alternatively until they can have a more functioning app…
★★★★★ Open and crash as with last version ....
★★★★★ I've tried to use this app for 3 years. Any time I try to open it, it spontaneously closes. It is completely unusable. Very disappointing for an otherwise great airline.
5 of the 1 and 2 star reviews.
★★★★★ Imagine being on account opening forms and none of the buttons work unless u keep tapping on them multiple times and have to zoom and rezoom for the screen buttons to respond. I am still not able to sign for this app…
★★★★★ Qantas has real problems when the app and the website yield a never ending loading widget.
★★★★★ it goes to the booking section but then has the loading symbol circling in the middle of the page, you can't select/input anything into the search areas.
4 of the 1 and 2 star reviews.
★★★★★ Credit card showed a charge, but sale did not complete because airline did not “claim” it.
★★★★★ Now I'm locked out whilst overseas and the only way to reset the pin is by starting a 3-5 day process which doesn't include the 2 x one hour phone calls to get to that stage.
★★★★★ The Qantas app has very limited functionality when compared to the other international airlines I fly.
4 of the 1 and 2 star reviews.
★★★★★ Other than check in and boarding pass, this is useless.
★★★★★ Don't waste your time. The app should ideally facilitate a smoother interaction with qantas services, booking, tickets, checkin, seats, meals, flight info... you know, basic flight related matters. Unfortunately…
★★★★★ I'm not sure what was wrong, but it just couldn't find my confirmation code even when the actual Kiosk at the airport pulled it up just fine!
3 of the 1 and 2 star reviews.
★★★★★ Credit card showed a charge, but sale did not complete because airline did not “claim” it.
★★★★★ Hopefully some time and money can be diverted to this at some point please?
★★★★★ I got there and they said my flight left now qantas is charging $550 to change my flight.
Nothing stands out.
3 of the 4 and 5 star reviews.
★★★★★ The App is very user friendly.
★★★★★ Very simple, easy, quick and reliable.
★★★★★ Intuitive and easy to use!
2 of the 4 and 5 star reviews.
★★★★★ It was easy to navigate & fast.
★★★★★ Very simple, easy, quick and reliable.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
Doesn’t even work adding my trip
Booking flights just opens an embedded browser in the app. What's the point of even having an app? Lazy development
I try to book a round trip flight from LAX to BNE and click the button and nothing happens. It doesn’t tell me why. It’s a hopeless app.
どこにAustralia travel declarations できるねん。ゴミすぎるしね。
But I can see my flights. Looks like a Safari issue… but I don’t have Safari. My default is set Firefox, but when I try to login it breaks. Also the baggage information page is a 404 page.
First time traveling with Qantas. The app seems to be consistently under maintenance. Even when it doesn’t seem to be under maintenance it won’t update simple information. The website gives the same results and it makes me think the app and the website are one in the same. Overall just a terrible experience.
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here.
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title.
Released May 1, 2013. Current version shipped Oct 19, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.
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