Estimated from the grossing charts of Oct 24, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 210 reviews on the United States App Store, Mar 28, 2013 to Aug 1, 2026: 65% are 1 or 2 stars. Open a theme to read what people wrote.
67 of the 1 and 2 star reviews.
★★★★★ This app has been discontinued for more than two years now and you cannot register a new account for a one time password without going through a different authenticator.
★★★★★ I need a 1 time password to sign into my account, but i can't get a passcode without going to account management settings in my profile…and I don't know my password to get into my account.
★★★★★ Why do i need a token/one time password from my Desktop SQEX account to even use this app??
26 of the 1 and 2 star reviews.
★★★★★ Why do i need a token/one time password from my Desktop SQEX account to even use this app??
★★★★★ Literally can't agree to the EULA to get my token.
★★★★★ Cancelled through credit card merchant.
22 of the 1 and 2 star reviews.
★★★★★ I had to contact SQEX Support to get them to remove the One Time Token from my account entirely.
★★★★★ Customer support is non-existent.
★★★★★ Despite the reviews, I also tried to set this up to use — not only is it cumbersome to set up because of the endless jumping, if the app breaks and resets for some reason after the fact, it is near impossible to log…
21 of the 1 and 2 star reviews.
★★★★★ Multiple times over the years when trying to get back into this game I am met with the same bugs, and loops just trying to get access to my account or into the game.
★★★★★ What else is there to say other than it just does not work
★★★★★ Enter my stuff…..still doesn't work…lame well the barriers to entry keep me from playing.
15 of the 1 and 2 star reviews.
★★★★★ Push authentication would be a useful update.
★★★★★ App hasn't been updated in 2 years and they didn't make their UI scalable...
★★★★★ This app needs sorely updated.
10 of the 1 and 2 star reviews.
★★★★★ What the hell is wrong with this company?
★★★★★ Can't even agree to register which means I can literally never get my one time password honestly waste of time and unfortunate for everyone who payed for an unusable game.
★★★★★ Trying to add my account, but it keeps telling me that my id, birthday and password are wrong.
9 of the 1 and 2 star reviews.
★★★★★ I lost access to my account thanks to this terrible system.
★★★★★ They've lost hundreds of thousands in revenue due to this simple bug.
★★★★★ Once you break/lose your phone you will no longer be able to play, PERIOD!
7 of the 1 and 2 star reviews.
★★★★★ No way to dismiss the initial overly-long contract screen.
★★★★★ Well it show the agreement data ,but no option to agree?
★★★★★ No way to get this installed not gonna bother trying to log into the game to give it a go.
14 of the 4 and 5 star reviews.
★★★★★ This app does the job and works well.
★★★★★ This app works perfectly fine.
★★★★★ Great ease of access and makes me feel like my account is much safer. Just be sure to write down your emergency removal password (which is on your Square Enix account page), so that if anything happens to your device,…
8 of the 4 and 5 star reviews.
★★★★★ I am sorry that many people don't know how to install a simple program on a smart phone or tablet.
★★★★★ This app is simple, there's not much to say about it, It acts as a two-step authentication for your account.
★★★★★ This app is perfect for the simple thing that it is.
8 of the 4 and 5 star reviews.
★★★★★ I learned the hard way not to lose that thing but SE support was able to help me out and remove the 2FA for me when I messed up some technical stuff the one time.
★★★★★ In the rare event you don't have access to some of the keys, customer service is available during business hours to help remove it.
★★★★★ Despite other reviews, It is very very easy to reset your serial code for the security token via your square Enix account or customer service, So if you damage or lose your phone- you're not locked out of your account.
4 of the 4 and 5 star reviews.
★★★★★ There is an additional benefit besides security that they don't mention: you get a free Atheryte destination.
★★★★★ Was hassle free for the most part apart from figuring where I saved my emergency removal password.
★★★★★ It's a great security token application and give you extra Free Teleportation in FFXIV game.
3 of the 4 and 5 star reviews.
★★★★★ Working instant and flowlessly.
★★★★★ The passcode has worked without fail and the app is quick to open.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
What the hell is wrong with this company? It’s like they are being run by a bunch of idiots now. This app has been discontinued for more than two years now and you cannot register a new account for a one time password without going through a different authenticator. Why not just delete this app from the app store altogether instead of wasting my damn time. So stupid!
Can’t log in
I need a 1 time password to sign into my account, but i can’t get a passcode without going to account management settings in my profile…and I don’t know my password to get into my account. Thats the WHOLE reason I need a 1 time passcode! On top of that they make you sign a ridiculously long nda just to get a 1 time passcode on the app that apparently doesn’t exit! I would say it’s an absolute waist of download space! ZERO
Using this app to register new users has been discontinued.
Why do i need a token/one time password from my Desktop SQEX account to even use this app?? that defeats the entire purpose? I can't even log into the Desktop site as it requires a 1 time password from here- and this requires one from there! So I'm just stuck! I had to contact SQEX Support to get them to remove the One Time Token from my account entirely. So dumb- Id assume a physical token works fine as it simoly displays a token without needing to login.
Literally can’t agree to the EULA to get my token. Unable to login to my account.
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here.
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title.
Released Mar 28, 2013. Current version shipped Jan 20, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.
