Decibel Magazine

Absolutely awful app won’t work on my iPad and even restoring all my purchases on my iPhone that still won’t come through.

Been a Decibel subscriber for years. App always works great. Until I downloaded the latest update. Now it crashes every single time I try and open it. I've rebooted, deleted and downloaded and installed it again. I'm done. Edit: Tried new and "improved" version. I can now open an issue, but it crashes every time after about a dozen pages. Still a garbage update. Tried April 15th update. Now won't even download. Gets stuck on "Stopped - Resume ?". Every other magazine app I have works fine, like this one used to before it got ruined. I'm done with it. Deleting and unsubscribing.

I really enjoyed the prior versions of the app. This new one, however, is not my jam. For starters, all my prior purchases were lost and I cannot restore any of them despite clicking the restore option. Second, the app is not user friendly at all. I have a hard time scrolling through issues and finding issues that I’m interested in. It just feels like the sorting interface sacrificed ease-of-access for having the images of the magazine covers. This is annoying and I have a hard time finding anything. Third, the app itself appears to be bare-bones with little support or other features to get help, hence why I’m posting a review instead of contacting customer or tech support. In sum, the new app feels half-baked and is, in my opinion, unusable. I really do hope the app is reverted or greatly improved on as the Decibel does have good content but I cannot consume it like this.

In the past month or so, the App disappeared completely for a few days and came back with a less functional design, then got a second overhaul where only the most recent 16 issues currently available. I no longer have access to the majority of the issues I purchased including all the special editions.

Restore purchases doesn’t work and now less mags show. C’mon this is frustrating. So basically I lost all of my purchases throughout the years of being a dedicated subscriber. Considering dropping my subscription if this app keeps getting worse.

The app updated and now I can’t read the magazine that I pay $25 a year for. I guess I need to cancel my subscription since I can’t actually use what I’m paying for. Pretty ridiculous