Podem retirar esses botoes inconvenientes da tela pq fica impossivel escolher algo com aquilo abrindo e fechando igual gaveta do poltergaist
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
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Measured from the store, not estimated.
From the latest 500 reviews on the United States App Store, Nov 4, 2014 to Oct 15, 2026: 44% are 1 or 2 stars. Open a theme to read what people wrote.
44 of the 1 and 2 star reviews.
★★★★★ We got maybe half of the order and rotten food which we through away, and the app denied our request for a refund!
★★★★★ I entered my credit card details expecting the fare to be charged automatically.
★★★★★ Eu uso a anos, nunca tive problemas, agora esse ano, simplesmente horrivel, os motoristas nao aceitam as corridas por causa dos valores baixos, EU ESTOU MAIS DE 30 minutos tentando achar um carro, por uma corrida de 16…
12 of the 1 and 2 star reviews.
★★★★★ Suporte da 99 não atende, nao existe opcao no aplicativo pra reportar, nao tem como fazer log in na conta sem verificação por SMS.
★★★★★ They intentionally make it impossible to delete an account
★★★★★ My email is still connected to an account and I constantly receive email with receipts for recent rides 3-5 years after I last used the app I have attempted to reach their costumer support multiple times but there's no…
12 of the 1 and 2 star reviews.
★★★★★ In new version, when your driver accepts your ride, the app makes an annoying and embarrassing "felling down cash".
★★★★★ Latest version Ruined the app!!
★★★★★ The new version is much worse in locating a taxi, cancelling ( e.g.
12 of the 1 and 2 star reviews.
★★★★★ No customer service during the whole experience
★★★★★ Uber gets my business at least 4-5 times PER DAY and 99 lost any chance of taking that business over automated customer support that denied my refund in SECONDS after submitting for it.
★★★★★ My email is still connected to an account and I constantly receive email with receipts for recent rides 3-5 years after I last used the app I have attempted to reach their costumer support multiple times but there's no…
10 of the 1 and 2 star reviews.
★★★★★ Aplicativo ficou inutilizável, não consegui usar na última vez. Foi desesperador, pois tinha pressa para pegar um táxi. O aplicativo gerava erro para pagar com Apple Pay o adicional de uma corrida antiga (que já foi…
★★★★★ In a failed attempt to automate their support system, they many times send automatic replies that don't solve the complaint.
★★★★★ I don't have a Brazilian debit card and my foreign credit card doesn't work, even though I successfully added it as a payment option.
8 of the 1 and 2 star reviews.
★★★★★ I entered my credit card details expecting the fare to be charged automatically.
★★★★★ • Drivers often lack change and give “credit” on cash payments only for the app to not let you use those credits.
★★★★★ I've spent more than an hour taking to their specialties, and they couldn't fix the problem. Saying that my bank declined the trans arils - but it's not true. I checked with my banks and with Visa and they don't see…
8 of the 1 and 2 star reviews.
★★★★★ This must be the most useless app I have ever seen.
★★★★★ Nothing happens, this causes the app to be useless.
★★★★★ Fake promos, robotic automated replies by email.
7 of the 1 and 2 star reviews.
★★★★★ Application being deleted as soon as I submit this review.
★★★★★ If you can use Uber eats. This app has been late delivering many meals. The food is cold by the time I get it. When I try to cancel they charge me anyways and the food would have been twenty or more minutes late. Sad…
★★★★★ The driver was completely lost and didn't know how to follow the GPS.
20 of the 4 and 5 star reviews.
★★★★★ It's easy, fast and cheaper than Uber.
★★★★★ Provides a very easy way to call, order and communicate with taxi's in Brazil.
★★★★★ The app was very easy to use and had more options than uber or lyft, like being able to choose payment options and all the built in discounts like first ride free!
11 of the 4 and 5 star reviews.
★★★★★ It is a so useful app, it works very well in Brazil.
★★★★★ Very useful, works well, but here are a few suggestions.
★★★★★ Provides a very easy way to call, order and communicate with taxi's in Brazil.
6 of the 4 and 5 star reviews.
★★★★★ Very useful, works well, but here are a few suggestions.
★★★★★ The service is user friendly, simple and very accurate !!!!
★★★★★ Works perfectly in Rio de Janeiro with good taxi professionals
6 of the 4 and 5 star reviews.
★★★★★ It's easy, fast and cheaper than Uber.
★★★★★ Very easy and quick to handle.
★★★★★ Fast, reliable and useful.
5 of the 4 and 5 star reviews.
★★★★★ Mas ainda é o melhor aplicativo para pedir táxis, com a melhor interface para o usuário.
★★★★★ O melhor app em termos de design e usabilidade.
★★★★★ The taxis are always clean and comfortable!
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
Podem retirar esses botoes inconvenientes da tela pq fica impossivel escolher algo com aquilo abrindo e fechando igual gaveta do poltergaist
Ads everywhere
Quando enfrentando um problema, é quase impossível resolver a situação. O chat demora e não ajuda em nada. Paguei uma corrida 70 reais pelo aplicativo e o motorista resolveu cobrar pelo taxímetro sem avisar e sem encerrar a corrida. Resultado: uma corrida de 229 reais. Tanta diferença não se justifica, é um roubo!!!
Os motoristas de aplicativo dão avaliações ruins para os passageiros sem qualquer critério, e o aplicativo aceita as notas sem oferecer nenhuma explicação.
estou precisando urgente pedir um 99, e uma moto ta dando 30 reais um absurdo
Very poor service! We got maybe half of the order and rotten food which we through away, and the app denied our request for a refund! 0 guarantee for money!
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Released Aug 21, 2012. Current version shipped Oct 15, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.