Items came I wrong, Alibaba refused to give me my money back, ridiculous
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the United States App Store, Apr 27, 2026 to Oct 21, 2026: 46% are 1 or 2 stars. Open a theme to read what people wrote.
71 of the 1 and 2 star reviews.
★★★★★ Items came I wrong, Alibaba refused to give me my money back, ridiculous
★★★★★ Not Great Nothing has a price which make me think they make up prices as they go along makes me NOT want to order from them
★★★★★ Safe yourself from stress This app is nothing but stress and scam.
28 of the 1 and 2 star reviews.
★★★★★ Customer service is EQUALLY unfriendly.
★★★★★ This platform is a joke!! They advertise 100% customer protection and refunds if the order I receive was damaged or incorrect. I was misled by a seller and was sent the wrong product. After offering to send the product…
★★★★★ Their AI system will just ban you for no reason and you cannot get your account reactivated through customer service.
17 of the 1 and 2 star reviews.
★★★★★ Items came I wrong, Alibaba refused to give me my money back, ridiculous
★★★★★ I was misled by a seller and was sent the wrong product.
★★★★★ After paying $22 for international shipping, I received a wrong product.
12 of the 1 and 2 star reviews.
★★★★★ I reached out to the vendor informed them of my situation and Ive never received my product and afterwards they deleted their account.
★★★★★ Update for the review, they said this is the difference is a discount promotion that was used in the order, and when I cancelled it, they said to use the discount or lose it, you don't get a full refund.
★★★★★ Either wrong product was sent or it was lost after I paid and never left the country.
11 of the 1 and 2 star reviews.
★★★★★ Update for the review, they said this is the difference is a discount promotion that was used in the order, and when I cancelled it, they said to use the discount or lose it, you don't get a full refund.
★★★★★ While there is now a logistics update showing movement, the actual delivery timeline has gone far beyond what was originally promised, and I have been waiting for weeks longer than expected.
★★★★★ Won't let you use app unless you update it.
9 of the 1 and 2 star reviews.
★★★★★ I've had broken items sent, incorrect items instead of what I ordered.
★★★★★ It came back fully broken fully destroyed fully scratched everything I spent $2000.
★★★★★ After attempts to implement the compensation failed, the case returned to Alibaba mediation.
8 of the 1 and 2 star reviews.
★★★★★ I will be deleting my account after my 30 day delay is up and I can get rid of it.
★★★★★ Their AI system will just ban you for no reason and you cannot get your account reactivated through customer service.
★★★★★ I reached out to the vendor informed them of my situation and Ive never received my product and afterwards they deleted their account.
6 of the 1 and 2 star reviews.
★★★★★ Sending photos is disabled if you only allow it Limited Access (which is enough to select photos).
★★★★★ I ordered an item that was not as described I asked to return it and get my money back but the seller said that he won't return my money until I change my review about it because I wrote my honest experience I am…
★★★★★ Come to find out all the money I spent on arcade games was delivered in the form of a spoon and when I didn't recieve my games and argued with credit card company I was told that I signed for the package.
8 of the 4 and 5 star reviews.
★★★★★ Better communication and more affordable shipping options would improve the overall experience.
★★★★★ Alibaba makes me stress free as I can see what ever I want in my sit 👍
★★★★★ You giving me a test bike for cheap or free would be a great charity on your part.
7 of the 4 and 5 star reviews.
★★★★★ It's easy and affordable!
★★★★★ The site and app are easy to use although sometimes it's a bit tedious, repetitive and time consuming.
★★★★★ The site is somewhat confusing to navigate.
6 of the 4 and 5 star reviews.
★★★★★ The products have an exceptional quality!
★★★★★ I have been ordering for 3 years and I am very satisfied with my purchased items…very good quality…no issues that couldn't be resolved…I am going to order again.
★★★★★ Extremely large selections I highly recommend if you are a vendor or someone just looking to buy some high-quality items shop Alibaba.
6 of the 4 and 5 star reviews.
★★★★★ Love the MH Rep Hannah, great person to deal with!
★★★★★ Alibaba is a global app that many people all over the world buy from there but there is one problem am facing people from Cameroon or let me say Africa does not have a card which is limiting them from buying so I will…
★★★★★ Including customer service, shipping, and great product detail.
5 of the 4 and 5 star reviews.
★★★★★ All suppliers are good quick replies and they love to do business with small town guys like me.
★★★★★ Bounced into alibaba fast, and tough to find gum rubber court shoes but finding wide ones would be nice…
★★★★★ Awesome bike very cool very fast and pretty!
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
Items came I wrong, Alibaba refused to give me my money back, ridiculous
Its bc its a ad and i dont do then
This company is horrible. They will rip you off. Don’t use it
Muy buena atención
Not Great Nothing has a price which make me think they make up prices as they go along makes me NOT want to order from them
làm ăn như lồn tiền thì đéo hoàn muốn hốc tiền thì nói thẳng mẹ ra
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here.
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title.
Released Feb 24, 2012. Current version shipped Oct 22, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.