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Île-de-France Mobilités

Ile de France Mobilites · Navigation · United States store
NOT IN TOP 100 HERE
View on App Store ↗ Instagram card Google Play version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
4.7 of 5
4.8K ratings in this store
Countries it ranks in
0
was 0 on Oct 17, 2026

Revenue

Estimated from the grossing charts of Oct 24, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in any grossing chart, and it sells nothing in the store (no in-app purchases, free download). Any revenue comes from ads or payments outside the store, which we can't see.
EST. LIFETIME DOWNLOADS
166.6K to 476.1K
Estimated from ratings count
RATINGS
4.8K
AVG RATING
4.70
PRICE
Free
AGE
14.8y
LAST UPDATE
30d ago
VERSION
10.0.11
SIZE
288 MB
AGE RATING
4+

Last 30 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 30
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 25, 2026not in a grossing chart
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Oct 24, 2026not in a grossing chart
Best rank Sep 25, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
0.4 reviews / week
  • Trendrising
  • Recent reviews average1.8 stars
  • Recent 1 and 2 star share79%
From the latest 217 written reviews, covering 4084 days.
RELEASE CADENCE
4 updates in 90 days
  • Typical gap between releases19 days
From the last 25 versions listed on the App Store.
RATING BREAKDOWN
4.8K ratings
5★86%
4★7%
3★1%
2★1%
1★5%

What users want

From the latest 217 reviews on the United States App Store, Aug 19, 2015 to Oct 17, 2026: 79% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Login and account problems45%

77 of the 1 and 2 star reviews.

★★★★★ When I try to create an account, I enter all the requested information, validate my email, and select a password.
★★★★★ If you're an American don't even try to use this app.
★★★★★ Account creation fails right after choosing a password due to unspecified “technical errors” and invites me to restart account creation.
Price and subscription27%

47 of the 1 and 2 star reviews.

★★★★★ If you have IDF Mobilite+, it still allows you to buy individual tickets, e.g. tickets to CDG. But those tickets can NEVER BE USED. The app will always bill you IDF Mobilite+ account, and there is no way to…
★★★★★ Or better yet, avoid giving France your money.
★★★★★ I downloaded the app and it automatically charged me 14.20€.
Bugs, things not working26%

44 of the 1 and 2 star reviews.

★★★★★ Then a message tells me a “technical error” has occurred and I need to restart the account creation process.
★★★★★ Account creation fails right after choosing a password due to unspecified “technical errors” and invites me to restart account creation.
★★★★★ security verification os so fail and block without solution unintelligent system
Wrong or poor results12%

20 of the 1 and 2 star reviews.

★★★★★ Good looking app. Does a lot of stuff well, except one crucial thing: make it easy to actually buy darn tickets!! Just wastes time.
★★★★★ It barely works and it has a bunch of compatibility issues. You want a refund? Good luck, they simply steal your money.
★★★★★ I was approached by ticket enforcement transferring trains and told I had the wrong ticket.
No customer support11%

19 of the 1 and 2 star reviews.

★★★★★ Their AI support was no help.
★★★★★ We emailed customer service and have heard nothing back.
★★★★★ I've tried their chat bot which just tells me to call and I can't write to them because it just tells me to contact them through the app.
Lost data, sync, backup10%

18 of the 1 and 2 star reviews.

★★★★★ My mom downloaded and purchased a two day package. She received a confirmation email that payment went through and the app showed she had purchased the app tickets, but they would not download to her phone. Nobody was…
★★★★★ I had to spend an extra €2 to get the physical card to use and had to buy another day pass so I lost €12 euros for nothing.
★★★★★ I lost 5 euros because tickets purchased through this app did not work at stations.
Limits, credits, locked features6%

11 of the 1 and 2 star reviews.

★★★★★ Wouldn't even let me make an account, don't know why it would have even locked me out and wouldent even go back a screen
★★★★★ Entered personal info, including credit card info.
★★★★★ I will be disputing the charges with my credit card company.
Crashes and freezes5%

9 of the 1 and 2 star reviews.

★★★★★ Then when I tried to load the Navigo pass into my Apple Wallet, the app crashed without adding the pass to my Apple Wallet!
★★★★★ The solution is to get a physical Navigo card. This app is not stable, not user friendly, and would never pass testing anywhere else in the world. If you want to pay for tickets and lose the money, try this app. If you…
★★★★★ The app kept freezing with the message: “Your payment request is being processed.
WHAT THEY ASK FOR
  • To build a buy a ticket for my phone or Apple Watch use you need to have an account. 1★, Sep 23, 2026
  • Full of bugs, repeated unexitable screens, and if you dare upgrade your phone, it needs a crack team of technicians to have it work again. 1★, Jul 1, 2026
  • Also, to request a refund, you need an account. 1★, May 28, 2026
  • I now see that one needs an EU or UK phone number to set up an account. 1★, May 21, 2026
  • You also need to have an account with them to chat with anyone which you can't get unless you have a EU or UK phone number which I don't have. 1★, May 1, 2026
  • And NO, I could not add a new navigo card because many metro stations have bad mobile data and it just kept circling when I tried to get a new navigo card. 1★, Dec 23, 2025
  • It did not let me add the ticket to my Apple wallet. 1★, Dec 15, 2025
  • They say you need an account but it's impossible to create an account (another bug). 1★, Nov 24, 2025
WORDS THAT KEEP COMING UP IN BAD REVIEWS
create an account42phone number21cannot create11apple wallet11create account9
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Easy to use35%

12 of the 4 and 5 star reviews.

★★★★★ As a tourist this app is sweet! With Apple Pay, it's load and go, Mercy
★★★★★ Accurate, affordable, easy to use.
★★★★★ The app is so straightforward.
Useful, it helps6%

2 of the 4 and 5 star reviews.

★★★★★ Quick and easy to use. The app always gives you alternative routes for you to choose. A must-have if you prefer using public transport.
Accurate, great results6%

2 of the 4 and 5 star reviews.

★★★★★ i understand systems are hard to upgrade. but having gotten used to the OMNY system in NYC, the whole card thing feels very antiquated. however the app was surprisingly good. it glitched and tried to charge me an…
★★★★★ Accurate, affordable, easy to use.

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, United States App Store.

★★★★★Oct 17, 2026
Account creation too hard

When I try to create an account, I enter all the requested information, validate my email, and select a password. Then a message tells me a “technical error” has occurred and I need to restart the account creation process. I try again, same result. Useless! Edited: I received a developer response saying I needed to be in the European zone to create an account. While I appreciate receiving a response, I was in Paris when I tried to create the account, so the response doesn’t clarify the problem.

★★★★★Oct 17, 2026
Account setup is impossible

If you’re an American don’t even try to use this app.

★★★★★Oct 10, 2026
Contorting peoples steal money 50 euros from us !

Have a tickets with my family today at hotel fe Ville station! Stop me after we scan our card ! Lady she look police but she’s not take my passport and ask me quickly to take 50 Euro ! And she said I have kids ticket and I’m not they are stop all peoples they look not french ! Stealing money ! I ask her to call the police 10 min later my wife paid the money due need the passport back and we don’t need touch anyone here it’s so frustrating !! Do better 🤮

★★★★★Oct 1, 2026
Recharge tickets

C’est génial🤩🤩🤩tellement pratique 👍👍👍

★★★★★Sep 28, 2026
Can’t create account

Account creation fails right after choosing a password due to unspecified “technical errors” and invites me to restart account creation. Blocked my phone number after they didn’t let me make an account for the third time straight

★★★★★Sep 23, 2026
Can't create an account

To build a buy a ticket for my phone or Apple Watch use you need to have an account. No matter how I try it keeps saying that my device is blocked and that I have to email the provider to get it unblocked to prove that I'm not nefarious. In this case, it will not let me buy a weekly or monthly pass until I can set up an account. And it will not let me set up an account even though it says it's so easy. I've rebooted, I've been on Wi-Fi and off Wi-Fi and Anne no matter what I do it somehow blocks me and says I cannot create an account. Pointless! Trade it on my wife's phone--same thing!

Store screenshots

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App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

No App Store ads in the EU
None in the last 90 days.

Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here.

Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

Meta Ad Library ↗Active Facebook and Instagram adsTikTok Creative Center ↗Top performing TikTok adsTikTok creators ↗Organic videos mentioning the appInstagram ↗Reels and posts under its hashtagYouTube ↗Reviews, tutorials and ShortsDeveloper site ↗Landing page and pricing

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title.

stations8car sharing6real time6routes6car6tickets6sharing5metro train5ticket4navigo4real4time4transport4metro4train4passes4lines4france mobilit3navigo pass3time traffic3bus tram3passes special3special fares3public transport3

What's new in 10.0.11

NEW! The Île-de-France Mobilités app keeps evolving! You can now access new communication channels during your route search. Thank you for using the app!

Released Jan 27, 2012. Current version shipped Sep 24, 2026.

Store description

Île-de-France Mobilités is here to assist you daily. Purchase a digital ticket, recharge your Navigo pass, search for routes including trains, RERs, metros, trams, buses, coaches, bicycles, Vélib', car-sharing, or car rentals. Find schedules in real-time or traffic information... Discover essential tools and information for organizing your travels in Île-de-France. Together, let's travel with ease. Avoid queues at stations: buy your transport tickets from your iPhone! The following tickets are available for purchase: - Metro-Train tickets or Bus-Tram Ticket - One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device) - Navigo daily (this fare doesn’t permit you to go to airports), weekly, or monthly passes - Special fares (Anti-pollution pass, Paris-Visit Passes etc.) - Daily Vélib’ passes Purchased tickets can then be (depending on the chosen purchasing path): - Stored on the iPhone and validated directly at stations (from iPhone Xr and iOS 17.5) - Loaded onto your Navigo pass (from an iPhone 7, with at least iOS 13. iPhone XR and XS are compatible starting from iOS 14.5) For compatible tickets (Metro-Train and Bus-Tram Tickets, Navigo Day passes, special fares), no account is needed, and you can pay directly with Apple Pay! You can prepare and plan your travels: - Find nearby bus stops, train stations, and metro stations - Search for real-time public transport routes, car-sharing, and bicycle routes - Save upcoming trips in your phone’s calendar - Check the next departures for your lines in real-time and all the timetable information - View maps of public transport networks (accessible even offline) - Follow pedestrian routes for walking segment Stay informed and anticipate disruptions: - Check your lines’ Twitter feed for real-time traffic updates - Get alerts for disruptions on your favorite lines and routes - Stay updated on the status of elevators in the stations you use Customize your travel: - Save your destinations (work, home, gym, etc.), stations, and stops as favorites - Customize your profile (fast walker, with difficulties, reduced mobility, etc.) - Select lines or stations to avoid Prefer soft or alternative modes of transport: - Book car-sharing and/or ride-sharing trips in partnership with leading providers - Opt for bicycle routes for all your trips - Rent a car or a van for a short period by choosing a Communauto car-sharing vehicle from a wide selection of stations around you and book it immediately for the duration of your choice. -- Already using the Île-de-France Mobilités app and enjoying its services? Let us know with a 5-star rating! Experiencing bugs or having feedback to give? Help us improve by sending your suggestions through the contact form available via the personal space.

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Prices, ranks and reviews are per country. Revenue above is already worldwide.

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