Was a happy Halifax customer. Recently transferred to Lloyds. Transfers to international bank accounts no longer works. Get a helpful Error ‘whoops something went wrong’.
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 104 reviews on the United States App Store, Sep 1, 2017 to Oct 17, 2026: 26% are 1 or 2 stars. Open a theme to read what people wrote.
6 of the 1 and 2 star reviews.
★★★★★ Get a helpful Error 'whoops something went wrong'.
★★★★★ When I select a known contact to transfer a payment it throws up an error, when I select new person it throws up an error and the estimated exchange rate is only in euros….
★★★★★ Also there is a really annoying bug which frequently prevents me making a transfer because the app freezes on the page where a keyboard is supposed to appear and enable me enter the transfer amount!
4 of the 1 and 2 star reviews.
★★★★★ Not sure if this is Lloyd's or Halifax log in
★★★★★ I regularly receive error codes while trying to log into my account
★★★★★ Can't copy-paste username or password, the whole screen is the wrong resolution, the keyboard doesn't even show letters in the proper case - and all that is before you even get logged in!
4 of the 1 and 2 star reviews.
★★★★★ Get a helpful Error 'whoops something went wrong'.
★★★★★ Worst customer service I have ever dealt with.
★★★★★ It's a cumbersome process in the first place and useless if it can't accept input.
3 of the 1 and 2 star reviews.
★★★★★ The new update looks ugly.
★★★★★ They need an update badly.
★★★★★ Idk if it's the latest version of iOS but the app can't even open.
3 of the 1 and 2 star reviews.
★★★★★ When I select a known contact to transfer a payment it throws up an error, when I select new person it throws up an error and the estimated exchange rate is only in euros….
★★★★★ Worst customer service I have ever dealt with.
★★★★★ They offer a mess engine service via the app, which is advertised as the only way to contact the bank if not by phone, however unless your query is very basic and can be answered by the bot, don't expect to have it…
2 of the 1 and 2 star reviews.
★★★★★ Also there is a really annoying bug which frequently prevents me making a transfer because the app freezes on the page where a keyboard is supposed to appear and enable me enter the transfer amount!
★★★★★ It keeps crashing, takes ages to load sometimes and finally I have to give up and go online to get my tasks completed.
2 of the 1 and 2 star reviews.
★★★★★ I've tried twice now to cancel my credit card on the app but it doesn't happen.
★★★★★ Sending money,the receiver usually do not receive on time when I make use of my app
2 of the 1 and 2 star reviews.
★★★★★ Ask for secured credit card to the banker.
★★★★★ I've tried twice now to cancel my credit card on the app but it doesn't happen.
Nothing stands out.
22 of the 4 and 5 star reviews.
★★★★★ Very easy and fast online service
★★★★★ This app is wonderful, easy, intuitive and secure
★★★★★ Easy to use - I'm in the US and can't get to a branch and this makes buying and making payments to the UK easy.
8 of the 4 and 5 star reviews.
★★★★★ Very easy and fast online service
★★★★★ Lovely bank with swift and fast payment I hope to use it as my main bank in the UK
★★★★★ I love how the app works and its easy interface
3 of the 4 and 5 star reviews.
★★★★★ Customer service is impeccable and their fraud team protecting your money is top tier.
★★★★★ Llyod's you are the best when it come to customer service thanks to all you're staff..
2 of the 4 and 5 star reviews.
★★★★★ So helpful and immediate: notifications and face recognition make managing my accounts easy, and so far, after 12 month's use, the app has been glitch free.
★★★★★ Once you have the hang of it, it proves quite straightforward. Mind you ,choosing a unique nickname took many efforts!!
2 of the 4 and 5 star reviews.
★★★★★ I love how the app works and its easy interface
★★★★★ Why not match with your beautiful website?
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
Was a happy Halifax customer. Recently transferred to Lloyds. Transfers to international bank accounts no longer works. Get a helpful Error ‘whoops something went wrong’.
The app appears to be under developed. When I select a known contact to transfer a payment it throws up an error, when I select new person it throws up an error and the estimated exchange rate is only in euros….
I do not enjoy banking with llyods
Very easy and fast online service
Not sure if this is Lloyd’s or Halifax log in
Amazing customer service
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Released May 4, 2016. Current version shipped Oct 12, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.