WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Price and subscription20%
53 of the 1 and 2 star reviews.
★★★★★ Thought I'd try the free trial and then cancel but now I'm having trouble figuring out to cancel.
★★★★★ Said it was a free 3 day trial.
★★★★★ If you're trying to see natural colors they want money for it and it's not worth paying
Limits, credits, locked features19%
50 of the 1 and 2 star reviews.
★★★★★ You have to pay 20 dollars a year to get more colors!!!!
★★★★★ You need to pay in order to see more than 4 colors.
★★★★★ But as it turns out, there's like four colors (I think) and you have to pay for the rest.
Bugs, things not working9%
24 of the 1 and 2 star reviews.
★★★★★ Tried upgrading to pro and the app still doesn't allow access to the additional colors and features. Also emailed support re:this and didn't hear back. Was looking forward to using this app.
★★★★★ Glitchy, you have to pay for the colors anyone might actually like, and it closes on you once the color is about to be applied...
★★★★★ Upgraded so I could see what my hair would look like if I stopped coloring and went white. Color doesn't even show up! After the $2.99 upgrade!
Lost data, sync, backup7%
17 of the 1 and 2 star reviews.
★★★★★ Edit: I got a few more colors for ONE DAY and then they were gone.
★★★★★ I had it for less than a minute and then deleted it.
★★★★★ I just lost whole minutes of my life downloading this app and trying it out.
Wrong or poor results7%
17 of the 1 and 2 star reviews.
★★★★★ Is says that you can change it and make it look like real life but WRONG!
★★★★★ If you want to see what you'll look like in unnatural colors, this app kind of works. If you want to see what you'll look like with blonde, brunette, white hair, etc., don't waste your money. I wasted my money.
★★★★★ I mean All OF IT not just the hair but even my face, body and letters on tshirt became blurry with different photos I tried
Missing features2%
5 of the 1 and 2 star reviews.
★★★★★ You can't change the colors at all!!!
★★★★★ All I wanted to do was see what I would look like with gray hair. In order to do that I have to share on Facebook or pay for extra colors. The only free colors are pink blue green, things like that.
★★★★★ You can't change the hair color without sharing your image.
Login and account problems1%
3 of the 1 and 2 star reviews.
★★★★★ I want the 21 n some change u took from account back I unscribed from this cuz it wasn't what I wanted and u took money from my bank account
★★★★★ This was a horrible waste and since I gave them $3 and logged into my iTunes account I'm afraid I got hacked.
★★★★★ Each time I try to load a photo, it tries to convince me to log into my iTunes account.
No customer support1%
3 of the 1 and 2 star reviews.
★★★★★ Support take you to a page that warns you of your financial data being at risk.
★★★★★ Also emailed support re:this and didn't hear back.
★★★★★ And when I sent an email to the address given, I immediately received an email back saying that the email address I tried to contact didn't exist.
