You can literally not get a person on the phone to cancel
Estimated from the grossing charts of Oct 24, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
| Sep 25, 2026 | not in a grossing chart |
| Sep 26, 2026 | $2.8K a month |
| Sep 27, 2026 | $2.1K a month |
| Sep 28, 2026 | not in a grossing chart |
| Sep 29, 2026 | not in a grossing chart |
| Sep 30, 2026 | $177.3K a month |
| Oct 1, 2026 | not in a grossing chart |
| Oct 2, 2026 | $352K a month |
| Oct 3, 2026 | $213.9K a month |
| Oct 4, 2026 | $131.8K a month |
| Oct 5, 2026 | not in a grossing chart |
| Oct 6, 2026 | $192.6K a month |
| Oct 7, 2026 | not in a grossing chart |
| Oct 8, 2026 | not in a grossing chart |
| Oct 9, 2026 | not in a grossing chart |
| Oct 10, 2026 | $7.6K a month |
| Oct 11, 2026 | $5.2K a month |
| Oct 12, 2026 | $3.6K a month |
| Oct 13, 2026 | $3.1K a month |
| Oct 14, 2026 | $2.7K a month |
| Oct 15, 2026 | $258.7K a month |
| Oct 16, 2026 | $236K a month |
| Oct 17, 2026 | $195.3K a month |
| Oct 18, 2026 | $164.6K a month |
| Oct 19, 2026 | $7.1K a month |
| Oct 20, 2026 | $177.5K a month |
| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
| Oct 23, 2026 | not in a grossing chart |
| Oct 24, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 500 reviews on the United States App Store, Jan 9, 2018 to Oct 18, 2026: 70% are 1 or 2 stars. Open a theme to read what people wrote.
90 of the 1 and 2 star reviews.
★★★★★ Cannot stand the new update.
★★★★★ There was an update after the DMN was acquired by Hearst.
★★★★★ The latest update has ruined my reading experience.
87 of the 1 and 2 star reviews.
★★★★★ You can literally not get a person on the phone to cancel
★★★★★ Three different representatives told me three different reasons why I cannot get the paper in my zip code and one was overly rude to me insisting that the $15 charge on my credit card was declined, even though that was…
★★★★★ The app opens but I can't read the paper because it doesn't recognize my subscription.
61 of the 1 and 2 star reviews.
★★★★★ For the past month or so, the login fails every time with “Error refreshing token” message.
★★★★★ The app opens but I can't read the paper because it doesn't recognize my subscription. Completely useless so I'll have to end my subscription to DMN!
★★★★★ It is super glitchy, forces a login for EVERY article that comes through “breaking news” alerts, and then errors out before the article can be read.
29 of the 1 and 2 star reviews.
★★★★★ Yet they send me emails I didn't sign up for and trying to read an article from X is a multi step process.
★★★★★ For the past month or so, the login fails every time with “Error refreshing token” message.
★★★★★ It is super glitchy, forces a login for EVERY article that comes through “breaking news” alerts, and then errors out before the article can be read.
24 of the 1 and 2 star reviews.
★★★★★ Looking for rentals, search for ads ?
★★★★★ My subscription cost continues to climb and now I have ads that take up 30% of my viewing screen at all times.
★★★★★ Missing links cause reader to have to page through the paper as with the hard copy edition, thus exposing the reader to the ads (just a thought).
22 of the 1 and 2 star reviews.
★★★★★ For example, last Sunday the Sunday edition disappeared from the app several times.
★★★★★ There was, at one time, an icon to share - now it is gone.
★★★★★ When the app was recently updated, it lost the printing function on my phone.
16 of the 1 and 2 star reviews.
★★★★★ And they said they do not deliver to Rockwall county and cannot even provide digital service there. Three different representatives told me three different reasons why I cannot get the paper in my zip code and one was…
★★★★★ Support has been of no help.
★★★★★ Customer service is horrible.
16 of the 1 and 2 star reviews.
★★★★★ I have been a subscriber to the print edition for more than 20 yrs , I wanted to keep my e edition and cancel the automated withdrawals from my checking account , there is no way to get in touch with any human , they…
★★★★★ There is no option to have paper size fit screen.
★★★★★ Also missing is the link on the continuation page that takes you back to the original page, which I found very convenient.
15 of the 4 and 5 star reviews.
★★★★★ Also, it used to be so easy to download the paper to read off-line.
★★★★★ I hope that this review is actually captured and submitted after writing it. The new e-newspaper format is not working as simply as the previous format - links do not connect (e.g. printing an article or crossword…
★★★★★ The old format was easy to navigate through.
11 of the 4 and 5 star reviews.
★★★★★ Enjoy digital version when out of town!
★★★★★ Not as enjoyable as the previous version, that allowed viewing the entire page.
★★★★★ I had used this app and subscribed to the DMN previously and I enjoyed it, but didn't think the user interface was good enough to warrant paying the subscription price.
4 of the 4 and 5 star reviews.
★★★★★ With the old format,to copy and print a cross word puzzle all I had to do was click on the puzzle and tap the printer icon and I was done.Now, the printer icon doesn't work,so I have to use the snip and clip icon and…
★★★★★ DMN tech support referred me to Apple.
★★★★★ This reader is a great way to read the paper every day. To the developers. I really wish there were more hotkeys available such as zoom in with the + or zoom out with the -. And if zoomed in, it would be nice to use…
3 of the 4 and 5 star reviews.
★★★★★ I appreciate the quality journalism as well as the features and other articles they provide.
★★★★★ Gave it a try and it works great....I'm very happy with it!
3 of the 4 and 5 star reviews.
★★★★★ For a biased, left-leaning paper who rates continue to climb at remarkably high levels, at least the app should be hassle free.
★★★★★ Reading the DMN from my iPad was something I resisted. I like the tactile feeling of holding a newspaper and the sound of the crackling paper. The Coronavirus came and grabbing the DMN that has been wrapped in plastic,…
★★★★★ Please take them as a free speech from people that don't know what they are talking about.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
You can literally not get a person on the phone to cancel
Haven’t lived without it my entire life!
And they said they do not deliver to Rockwall county and cannot even provide digital service there. Three different representatives told me three different reasons why I cannot get the paper in my zip code and one was overly rude to me insisting that the $15 charge on my credit card was declined, even though that was not true. She insisted on trying to pick a fight with me. A second blamed it on the new owner. The third said they cannot deliver here, ten minutes from Dallas.
The DMN is exceedingly liberal, and makes very little effort to be balanced.
I get the paper because of Rangers baseball reporting. Yet they send me emails I didn’t sign up for and trying to read an article from X is a multi step process. If I didn’t like Evan so much I’d switch to the other DFW paper.
Tired of begging for reviews. Stop it.
Same category, earning about as much.
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
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Most repeated terms in the listing. Highlighted ones also appear in the title.
Released Oct 1, 2011. Current version shipped Oct 19, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.