Estimated from the grossing charts of Oct 23, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 50 reviews on the United States App Store, Nov 6, 2012 to Jun 8, 2026: 72% are 1 or 2 stars. Open a theme to read what people wrote.
10 of the 1 and 2 star reviews.
★★★★★ Be careful when changing/upgrading phones as this will happen to foreign bank account owners.
★★★★★ Banking app goes offline every single night around midnight and makes it impossible to scan QR codes for payment or transfer funds to another person's account.
★★★★★ not save cause top, otp come to same device where the app is installed.
8 of the 1 and 2 star reviews.
★★★★★ Worst banking app ever! Every time I try to go through the setup it tells me it can't connect after the face scan
★★★★★ The face scanner doesn't work, so it's impossible to activate the app.
★★★★★ App always takes a long time to load and process payments.
4 of the 1 and 2 star reviews.
★★★★★ Ever since the app was updated I haven't been able to use it at ALL.
★★★★★ After update to this version, I cannot access my travel card's account.
★★★★★ App เปิดไม่ได้ เข้าไม่ได้เลย. Crash ตลอด.
3 of the 1 and 2 star reviews.
★★★★★ So bloated with useless crap, upsells & advertisement.
★★★★★ The face scanner doesn't work, so it's impossible to activate the app. KTB should be embarrassed by such a poorly performing product.
★★★★★ i'm in Singapore and the app used to work fine. But now I can't go through the registration process thus I have lost access to the account. The old process just requires a Thai mobile number, which i have, but the new…
2 of the 1 and 2 star reviews.
★★★★★ On about Oct 2025 there was a change in security procedures for this App with transferring money or paying by QR Code.
★★★★★ Terrible app - an and now they force you to use it after they canceled online banking.
No feature requests in the latest reviews.
Nothing stands out.
Not enough good reviews in English to tell.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
This app works for the purpose of using the scan to pay for things and send money. But, get ready to be constantly booted off the platform. The security settings are so tight that something as simple as switching from WiFi to mobile data too often will activate a security feature that basically interprets that activity as belonging to a different user. Only way to fix it is an in person visit to the bank.
On about Oct 2025 there was a change in security procedures for this App with transferring money or paying by QR Code. Foreign accounts are restricted/limited to 1,000 baht transfer or QR code. I recently upgraded my phone and during the change the new security was applied when logging into new device. Going back to old phone would not fix the problem. The fix ended up changing bank. To be able to pay by QR code or transfer more than 1,000 per incident. Be careful when changing/upgrading phones as this will happen to foreign bank account owners. My passport was issued in 2017. Placing on top of the reader/scanner did not work I was nicely told I could no longer transfer out more than 1,000 baht.
Forget my passcode
I would like to see a more user friendly platform for people with disabilities. The font on the app doesn’t adapt with the font size that I use to read basic text messages. Also, due to the aging population, this will also help them as well.
So bloated with useless crap, upsells & advertisement. Terrible to use. It's not a banking app it's a service directory.
Banking app goes offline every single night around midnight and makes it impossible to scan QR codes for payment or transfer funds to another person’s account. You never know what time it will actually stop working or start working again. Will be switching banks soon.
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title.
Released May 17, 2011. Current version shipped Oct 8, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.
