I can only access articles on a smartphone. Laptops aren’t working. IT no help.
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Measured from the store, not estimated.
From the latest 329 reviews on the United States App Store, Dec 21, 2010 to Aug 30, 2026: 76% are 1 or 2 stars. Open a theme to read what people wrote.
65 of the 1 and 2 star reviews.
★★★★★ I subscribe to several other publications which are easy to navigate.
★★★★★ I need to cancel my subscription.
★★★★★ Tried to get a refund for my yearly subscription but was told they don't provide refunds.
52 of the 1 and 2 star reviews.
★★★★★ So I'm reading the Wednesday edition, push the back button to get the website of a home builder, and the app (without asking), kicks me out of the paper and brings up the update button.
★★★★★ The latest version no longer works with my iPad.
★★★★★ The new app is no longer compatible with my iPad. Tried to get a refund for my yearly subscription but was told they don't provide refunds. They also do not do home delivery so there is no way for me to get the…
40 of the 1 and 2 star reviews.
★★★★★ Poor communication and more than 1 active account at 1 time(???) Oh, and the glitchy app!
★★★★★ The latest version no longer works with my iPad. It requires a newer version of iOS that my iPad doesn't support. I'm not buying a new iPad just to read the Observer. I need to cancel my subscription.
★★★★★ Tap to read function doesn't work in any of the editions
30 of the 1 and 2 star reviews.
★★★★★ App freezes for no reason.
★★★★★ Ever since Apple released iCloud private relay for iOS 15 the app never loads if iCloud private relay is enabled. This is super annoying having to turn off the feature just to use the Charlotte Observer app. Please fix…
★★★★★ Recent upgrade was either slow to load are would crash constantly; rarely could work.
24 of the 1 and 2 star reviews.
★★★★★ Sad that the Observer is only a backup for local news instead of my first choice like back in the day.
★★★★★ Page navigation on the e-edition no longer available after the latest update, even if you close the annoying ad at the bottom. The only way to exit the edition is to close the app and start again.
★★★★★ Deleted into this is fixed.
23 of the 1 and 2 star reviews.
★★★★★ This poor app, loaded with ads and pop ups which is close to unusable on older technology, just got worse.
★★★★★ The embedded ads also look cheap.
★★★★★ Now this awful app is forcing you to open the paper in app and is putting banner ads on top, shrinking further what you can see.
18 of the 1 and 2 star reviews.
★★★★★ Customer Service does not exist.
★★★★★ It requires a newer version of iOS that my iPad doesn't support.
★★★★★ That is what is known as good customer service.
16 of the 1 and 2 star reviews.
★★★★★ Poor communication and more than 1 active account at 1 time(???) Oh, and the glitchy app!
★★★★★ It asks for me to sign in every time I open the app.
★★★★★ Is seems like anytime I click a link in any article to read another article that it is referring to I am always asked to sign up for a subscription or continue to log in.
9 of the 4 and 5 star reviews.
★★★★★ Very easy to navigate the paper.
★★★★★ The previous app was intuitive and very easy to use.
★★★★★ Easy to read and quality content.
5 of the 4 and 5 star reviews.
★★★★★ I especially appreciate the variety of options I have available to help me choose what I want to read—many ways to interface.
★★★★★ Clean is the perfect word.
★★★★★ The new layout has a clean design that is easier to navigate and read.
3 of the 4 and 5 star reviews.
★★★★★ I enjoy the improved edition and it's early arrival each morning.
★★★★★ I always enjoy reading the news on Charlotte Observer.
★★★★★ I used to enjoy reading digital version on my iPhone 6...
2 of the 4 and 5 star reviews.
★★★★★ This is the easiest newspaper app to navigate that I have encountered. I especially appreciate the variety of options I have available to help me choose what I want to read—many ways to interface. Another plus is that…
★★★★★ This application was very easy to use and I'm able to get quick access to local news. I like the way the content is organized, I can quickly scroll to the information I want to read.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
I can only access articles on a smartphone. Laptops aren’t working. IT no help.
This new version is much better but there are entirely too many add, that load slowly and interfere with reading/scrolling
Our Charlotte Observer brings local happenings of importance to the wider community. Reporting is current and related in clear language. Our city needs a newspaper that reports what is going on as soon as possible. The Observer does it and has done it for years.
This news is extremely convenient. It has articles that you don’t hear on the news. It’s more in depth and more thorough and more pharaoh. More Farrell
The Observer online edition is an embarrassment of redundant postings ( e.g., as recently as May of 2026, the lead story in the Weather section warned of an impending storm due to hit the Carolina coast —- news from the prior September!) and hard to navigate sections.
Customer Service does not exist. Poor communication and more than 1 active account at 1 time(???) Oh, and the glitchy app!
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title.
Released Dec 16, 2010. Current version shipped Oct 19, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.