Even after a revamp, the N&O website is terrible and difficult to use, especially in its design and ability to highlight the relative importance of stories. It’s depressing to see a once great institution suck this badly.
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | $100.3K a month |
| Sep 25, 2026 | $95.1K a month |
| Sep 26, 2026 | $104.4K a month |
| Sep 27, 2026 | $104.4K a month |
| Sep 28, 2026 | $115.5K a month |
| Sep 29, 2026 | $321.7K a month |
| Sep 30, 2026 | $100.1K a month |
| Oct 1, 2026 | $91.2K a month |
| Oct 2, 2026 | $90.3K a month |
| Oct 3, 2026 | $85.6K a month |
| Oct 4, 2026 | $89.8K a month |
| Oct 5, 2026 | $85.7K a month |
| Oct 6, 2026 | $289.6K a month |
| Oct 7, 2026 | $234.9K a month |
| Oct 8, 2026 | $78.2K a month |
| Oct 9, 2026 | not in a grossing chart |
| Oct 10, 2026 | not in a grossing chart |
| Oct 11, 2026 | not in a grossing chart |
| Oct 12, 2026 | not in a grossing chart |
| Oct 13, 2026 | not in a grossing chart |
| Oct 14, 2026 | not in a grossing chart |
| Oct 15, 2026 | not in a grossing chart |
| Oct 16, 2026 | not in a grossing chart |
| Oct 17, 2026 | not in a grossing chart |
| Oct 18, 2026 | not in a grossing chart |
| Oct 19, 2026 | not in a grossing chart |
| Oct 20, 2026 | not in a grossing chart |
| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
| Oct 23, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 318 reviews on the United States App Store, Oct 30, 2010 to Jul 15, 2026: 76% are 1 or 2 stars. Open a theme to read what people wrote.
64 of the 1 and 2 star reviews.
★★★★★ Do I have to get my money back for the subscription to the newspaper?
★★★★★ Called customer support many times, emailed customer support, called Apple about 8 times. No one can help. We do not show an account with News and Observer (had one previously for over 30 years, then went to the…
★★★★★ The "app support" link in the store just takes you to a subscription service page.
46 of the 1 and 2 star reviews.
★★★★★ Can't get it to update…very frustrating
★★★★★ The recent update to the app requires iOS 17 or above.
★★★★★ The newest update (10/29/25) does not work and there is no explanation why it doesn't.
31 of the 1 and 2 star reviews.
★★★★★ Your app continues to fail to load stories when in “Edition” view, forcing a reader to go to “home” view and search for the article.
★★★★★ Evidently I have to buy a new iPhone or IPad to use this app. Mine are older models, work fine unless I try to use this app that requires IOS 17 or higher. Evidently nobody checked user environments.
★★★★★ The newest update (10/29/25) does not work and there is no explanation why it doesn't.
27 of the 1 and 2 star reviews.
★★★★★ I uninstalled and reinstalled today, but the app crashes as soon as it opens.
★★★★★ The app crashes multiple times when reading every story, and sends you back to the home page once again.
★★★★★ The new app version won't allow me to login to see the eEdition, freezing the app after I enter my credentials and tap the <LOG IN> button.
24 of the 1 and 2 star reviews.
★★★★★ When I log in from the page presented (ads to buy subscription + tiny tiny sign-in hyperlink) it opens to yesterday's paper.
★★★★★ Very annoying app with lots of pop ups...much better using other news sources
★★★★★ we read the digital version but if we accidentally hit an advertisement it is impossible to get back to the paper.
22 of the 1 and 2 star reviews.
★★★★★ We do not show an account with News and Observer (had one previously for over 30 years, then went to the edition).
★★★★★ On the app, it asks me to login for every article and after successfully logging in and returning to an article- it throws the login screen again and it never goes away.
★★★★★ Since the updated app was released I need to log in every day.
19 of the 1 and 2 star reviews.
★★★★★ App feels terrible. Would rather not even read the content
★★★★★ Can't believe I paid for a “digital access” subscription only to have such a useless app.
★★★★★ Can't bypass the “update” screen so the app is useless.
19 of the 1 and 2 star reviews.
★★★★★ Called customer support many times, emailed customer support, called Apple about 8 times.
★★★★★ The "app support" link in the store just takes you to a subscription service page.
★★★★★ Called support multiple times and they referenced my problem to IT and promised a response in 24-48 hours.
11 of the 4 and 5 star reviews.
★★★★★ It's fast, accurate, and makes it easy to find for stories that I care about.
★★★★★ Annoying and as user friendly as a rattle snake.
★★★★★ Very well organized and easy to read.
3 of the 4 and 5 star reviews.
★★★★★ The updated design is clean, modern, and much more pleasant to use.
★★★★★ It is sad that the only Triangle newspaper is discarding the readers is has left due to very poor app design or more likely an extreme focus on on advertising revenues.
★★★★★ The interface is clean and the app is smooth without many ads or glitches.
3 of the 4 and 5 star reviews.
★★★★★ It's fast, accurate, and makes it easy to find for stories that I care about.
★★★★★ I'm blessed to live in the Triangle, but I travel a lot and the N&O app works perfectly to keep me up to date on the goings on at home.
★★★★★ Works great on the iPhone!
3 of the 4 and 5 star reviews.
★★★★★ It's fast, accurate, and makes it easy to find for stories that I care about.
★★★★★ The interface is clean and the app is smooth without many ads or glitches.
★★★★★ We live in a great place, but it's changing fast and we have to keep up.
2 of the 4 and 5 star reviews.
★★★★★ We have been enjoying the N&O.
★★★★★ Even the online single article format is so interspersed with large flashing advertising that is is not enjoyable to use.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
Even after a revamp, the N&O website is terrible and difficult to use, especially in its design and ability to highlight the relative importance of stories. It’s depressing to see a once great institution suck this badly.
News is very repetitious, same stories in multiple locations
I’m an Atlantan with multiple NC connections, and this is my news source for NC political and sports information.
After an iPad update the app no longer works anymore. I get to the opening page and it won’t scroll past page 2 puzzle page. I called and was told to access the paper through Safari but I have to search through a bunch of tabs which is annoying and inconvenient. I called customer service over a week ago and reported this but it has not been fixed. App is useless right now.
Extremely glitchy. Navigation is a nightmare. Worst news app I have ever used.
I have an older phone that will not accept your update. Thanks.
Same category, earning about as much.
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Released Oct 30, 2010. Current version shipped Oct 19, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.