กากมากๆ หักเงินในซิมมั่ว โดนกันเยอะ ห่วยแตก ไม่รับผิดชอบ แย่มาก
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
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| Oct 20, 2026 | not in a grossing chart |
| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 80 reviews on the United States App Store, Feb 14, 2012 to Sep 20, 2026: 75% are 1 or 2 stars. Open a theme to read what people wrote.
12 of the 1 and 2 star reviews.
★★★★★ When it comes down to trying to schedule an appointment it just fails and I end up having to call customer service anyway after waiting a long time for things to load.
★★★★★ I try to transfer eSIM to new phone and the app doesn't work.
★★★★★ The app, as well as the website doesn't work properly, and they think everyone should read Thai language!
10 of the 1 and 2 star reviews.
★★★★★ It will not allow me to use my card to pay for another plan and the customer service message center keeps you waiting in the queue for HOURS!!
★★★★★ Money disappears from balance and support in chat throws you to auto response.
★★★★★ I couldn't even call their support because they had cut me off from their system.
8 of the 1 and 2 star reviews.
★★★★★ Unfortunately when you're overseas and not in Thailand there's no way to get a OTP.
★★★★★ Before version 10.4.2 you could log in with your “main number” and see all your accounts as long as they are in your name and matching ID card number.
★★★★★ With the app, you can only login with your phone number and it only shows the sim.
8 of the 1 and 2 star reviews.
★★★★★ Uncomfortable to use the new version
★★★★★ Furthermore how about you don't log out your users when they update your app.
★★★★★ I previously could pay my internet bill in two taps but now, because sales is obviously handling the design of the app, I have to wait until my internet is shut off and pay through my computer browser because it's…
5 of the 1 and 2 star reviews.
★★★★★ Money disappears from balance and support in chat throws you to auto response.
★★★★★ At DTAC they repeated the same message, didn't apologize, and even said that a refund was technically possible but extremely complicated — basically suggesting I forget about the money.
★★★★★ terrible UI for such a large company, the app works really bad and it's unreliable, like it would charge 2 times my bills
4 of the 1 and 2 star reviews.
★★★★★ Crash on iOS11.2 Got black screen and the only remedy is to delete and reinstall the app.
★★★★★ ใช้ไม่ได้เลยค่ะ เปิดแล้วเด้งทุกครั้ง
★★★★★ It's always crash after update to version 4.3.
4 of the 1 and 2 star reviews.
★★★★★ Also when using it to report the frequent problems with the internet it's always completely useless.
★★★★★ The code is ....... ??????
4 of the 1 and 2 star reviews.
★★★★★ There is no way to rearrange all added number, apparently it's not sorting by anything at all just randomly there.
★★★★★ No way to pay for my internet service, only phone.
★★★★★ Unfortunately when you're overseas and not in Thailand there's no way to get a OTP.
Nothing stands out.
4 of the 4 and 5 star reviews.
★★★★★ This new iservice totally changes its interface.
★★★★★ Good UI, but slow to load sometimes
★★★★★ Design สวย ใช้งานสะดวกแหละง่ายขึ้น มีความสารถใหม่ๆ
2 of the 4 and 5 star reviews.
★★★★★ Very user friendly, and convenient.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
กากมากๆ หักเงินในซิมมั่ว โดนกันเยอะ ห่วยแตก ไม่รับผิดชอบ แย่มาก
There is no way to rearrange all added number, apparently it’s not sorting by anything at all just randomly there. Been waiting for year already.
This app is impossible to use. It will not allow me to use my card to pay for another plan and the customer service message center keeps you waiting in the queue for HOURS!!
Money disappears from balance and support in chat throws you to auto response. I’d opt for AIS
It’s Okay
Dear travelers, never buy any services from this operator — they are scammers who take advantage of tourists and know they won’t face any consequences. Here’s my story: I bought a True SIM card at a 7/11 store after arriving in Thailand. It was valid for two weeks. A few days before it expired, I received an SMS from the operator suggesting that I download their app to top up my balance and continue using my internet connection without interruption. I followed their instructions and added funds. However, on the day I was driving to another city, they suddenly blocked my number and mobile data, leaving me completely without connection on the road. I couldn’t even call their support because they had cut me off from their system. After arriving at my destination, a kind local woman helped me contact their customer service from her phone. The operator told her that tourist SIM cards are “one-time” only and cannot be topped up — and advised me to visit a company office. The question is, why did the operator themselves suggest that I download the app and top up my balance in order to continue using the internet, if, according to their own explanation, internet access was supposedly unavailable at that time? I visited TRUE’s office, but the staff there (who were polite and helpful, to be fair) told me the same thing and redirected me to another operator’s office (DTAC). At DTAC they repeated the same message, didn’t apologize, and even said that a refund was technically possible but extremely complicated — basically suggesting I forget about the money. When I said it felt like a scam, the employee smiled and admitted, “Yes, that’s how it is.” Has this happened to anyone else? Tourists should be warned — this feels like a deliberate scheme to take tourists’ money through misleading messages and the app.
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Most repeated terms in the listing. Highlighted ones also appear in the title.
Released Feb 9, 2012. Current version shipped Oct 9, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.