WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Price and subscription33%
70 of the 1 and 2 star reviews.
★★★★★ Charged $8 for a week despite canceling the subscription 2 minutes later.
★★★★★ I purchased this app for five dollars, only to open it and be forced to buy a $7.99 monthly subscription or I could not use it.
★★★★★ App golpista, se é pra ser pago coloca direto como pago! Vou reaver meu dinheiro nem que tenha que ser via judicial.
Limits, credits, locked features15%
33 of the 1 and 2 star reviews.
★★★★★ I don't know if it's just me but all of the other reviews say they just have to pay for special stuff but mine wants me to pay for EVERYTHING and I am not doing that so is it just me or?!?!?
★★★★★ DOESNT EVEN LET ME PROCEED ANYTHING WITHOUT PAYING 7 DOLLARS A WEEK… LIKR IT SAYS PROCEED WITH LIMITS BUT DOESNT LET ME.
★★★★★ I hate the fact that I have to pay to change my light color.
Bugs, things not working8%
16 of the 1 and 2 star reviews.
★★★★★ Doesn't work makes u pay for a free app
★★★★★ The button that I need to turn off doesn't work, I already don't even like the app because it charges to change lights when that's what it's for, in general you can do a lot better!!
★★★★★ I don't know how to since it's not letting me I've tried to follow the instructions and it's still not working.
Lost data, sync, backup7%
14 of the 1 and 2 star reviews.
★★★★★ This is the worst app ever I'm suing they stole 7000 from me even though I deleted it
★★★★★ You literally have to make a subscription there is no option to continue without paying i lost the remote to some old leds i have and decided to download this app it said “in app purchases” as almost every app does but…
★★★★★ I hate how you have to pay I literally js want to use my LED lights cause I lost my remote they really need to fix it
Wrong or poor results3%
7 of the 1 and 2 star reviews.
★★★★★ As soon as you download it and get to trying to change the lights it gives you a subscription that is clearly a scam and you don't even need it cause it's just lights all you have to do is change one color and leave it…
★★★★★ Everytime I try to use the app I have to pay to even try to use it. I'm not looking to change the color or anything I just want to turn off my lights
★★★★★ I might be doing sm wrong because people say that it has like 5 free colors, but it is just making me pay.
Missing features3%
7 of the 1 and 2 star reviews.
★★★★★ I cannot believe this app, there was no way to get past the purchase, so I assumed that the continue button would take me past it but it made me spend 8 bucks that I didn't want to, I spent 30 minutes trying to get my…
★★★★★ You literally have to make a subscription there is no option to continue without paying i lost the remote to some old leds i have and decided to download this app it said “in app purchases” as almost every app does but…
★★★★★ No way to get out of the subscription prompt, I don't know how this app still has 4.5 stars.
Login and account problems2%
4 of the 1 and 2 star reviews.
★★★★★ Makes you sign up for TWO $7.99 WEEKLY subscriptions before you can even use the app.
★★★★★ Garbage, they want $5.00 PER WEEK??
To use a bulb?????
★★★★★ The app will not get past the sign up for a plan.
No customer support1%
3 of the 1 and 2 star reviews.
★★★★★ Der Support hat bisher nicht auf Rückerstattung reagiert.
★★★★★ Requesting support is one of those things.
★★★★★ I got those Cync GE smart bulbs… which apparently doesn't support the Wall adaptor it made to allow across platform voice command and Homekit functions.
