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UK Immigration: ID Check icon
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UK Immigration: ID Check

Home Office · Utilities · United States store
NOT IN TOP 100 HERE
View on App Store ↗ Instagram card
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
1.9 of 5
166 ratings in this store
Countries it ranks in
0
was 0 on Oct 19, 2026

Revenue

Estimated from the grossing charts of Oct 25, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in any grossing chart, and it sells nothing in the store (no in-app purchases, free download). Any revenue comes from ads or payments outside the store, which we can't see.
EST. LIFETIME DOWNLOADS
5.8K to 16.6K
Estimated from ratings count
RATINGS
166
AVG RATING
1.89
PRICE
Free
AGE
6.1y
LAST UPDATE
68d ago
VERSION
3.31.363
SIZE
223 MB
AGE RATING
4+

Last 30 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 30
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · APP STORE ONLY EST
Show daily values
Sep 27, 2026not in a grossing chart
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Oct 20, 2026not in a grossing chart
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Oct 25, 2026not in a grossing chart
Oct 26, 2026not in a grossing chart
Best rank Sep 27, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
0.2 reviews / week
  • Trendrising
  • Recent reviews average1.6 stars
  • Recent 1 and 2 star share85%
From the latest 55 written reviews, covering 2029 days.
RELEASE CADENCE
1 update in 90 days
  • Typical gap between releases69 days
From the last 25 versions listed on the App Store.
RATING BREAKDOWN
166 ratings
5★18%
4★3%
3★1%
2★5%
1★73%

What users want

From the latest 55 reviews on the United States App Store, Apr 6, 2021 to Oct 10, 2026: 85% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Bugs, things not working38%

18 of the 1 and 2 star reviews.

★★★★★ Complete rubbish, not working at all — shameful
★★★★★ The automatic capture of the document image is completely broken.
★★★★★ Doesn't work and is too complicated.
Wrong or poor results13%

6 of the 1 and 2 star reviews.

★★★★★ Why is there no way to manually capture the image rather than having the app automatically capture a photo then telling me there's too much glare or that there's something else wrong with the photo?!
★★★★★ We have to use it, but it's completely useless.
★★★★★ The directions in the app are not accurate considering how many people are having issues with it as well.
Login and account problems9%

4 of the 1 and 2 star reviews.

★★★★★ Non-EU passport holders are required to verify with a BRP card.
★★★★★ There is no way to link it to the account online.
★★★★★ Went back and did verification using my BRP and it worked fine, but that doesn't really help if you don't have a BRP.
No customer support9%

4 of the 1 and 2 star reviews.

★★★★★ I called the app support line: “we are very busy please call again later.” Call was disconnected.
★★★★★ The App Support Link in the Store sends you to a generic Home Office page.
★★★★★ Apple said to contact the Home Office and tell them to fix it (what a terrible response - really disappointed Apple!!).
Limits, credits, locked features6%

3 of the 1 and 2 star reviews.

★★★★★ Doesnt let me scan my passport FOR DAYS (still bugged) and now it locked me out for 1 hr BRUH
★★★★★ Unusable, locked out for an hour because the app can't take picture.
★★★★★ Unfortunately, the app does not scan BRP cards reliably, so after several days of multiple attempts, I need to pay additional fees to have my document verified physically because UK immigration cannot design a…
Missing features6%

3 of the 1 and 2 star reviews.

★★★★★ Why is there no way to manually capture the image rather than having the app automatically capture a photo then telling me there's too much glare or that there's something else wrong with the photo?!
★★★★★ There is no way to link it to the account online.
★★★★★ Go to web Download app App says connect with a qr code Where do we get the qr code? The ux person needs to be fired
WHAT THEY ASK FOR
  • I should be able to add the new identity document in a similar way: going through the flow brings me back to this app. 1★, Jun 27, 2026
  • They should have just kept the BRP cards! 1★, Dec 27, 2024
WORDS THAT KEEP COMING UP IN BAD REVIEWS

Nothing stands out.

WHAT THEY LOVE · SHARE OF GOOD REVIEWS

Not enough good reviews in English to tell.

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, United States App Store.

★★★★★Oct 10, 2026
Cant take the picture

This app used some ancient technology. Cant take passport picture. Pathetic

★★★★★Sep 12, 2026
fix your app

Doesnt let me scan my passport FOR DAYS (still bugged) and now it locked me out for 1 hr BRUH Fix your UI and UX as well

★★★★★Aug 19, 2026
The worst app

Complete rubbish, not working at all — shameful

★★★★★Jul 7, 2026
Visa

The app is very slow to load, and it often stops working half way when you are trying to load information. Very frustrating.

★★★★★Jun 27, 2026
Worked initially, but not for adding new passport to eVisa

I had a name change and got a new passport after my eVisa had been approved on the old one. The app worked fine to add my old passport. I should be able to add the new identity document in a similar way: going through the flow brings me back to this app. But although it seemingly scans the new chip fine and gathers all my new info correctly, when I submit to the server the new passport number never appears in their system. My options are (1) a new biometrics appointment at my expense, which I find offensive, or (2) post documents to an office in Liverpool after arriving in the UK. Meanwhile I had to get a standard ETA on the new passport, even though I shouldn’t require one, because the airline could refuse me a boarding pass if the new document isn’t connected to a valid visa. Infuriating. If the system only worked, I could avoid so much hassle.

★★★★★Apr 9, 2026
Impossible to take proper image

This is unbelievably bad. The automatic capture of the document image is completely broken. Why is there no way to manually capture the image rather than having the app automatically capture a photo then telling me there’s too much glare or that there’s something else wrong with the photo?! Unusable, locked out for an hour because the app can’t take picture.

Store screenshots

ScreenshotScreenshotScreenshotScreenshot

App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

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Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title.

confirm identity6visa6brp6identity5need5passport5biometric5biometric residence5residence permit5permit brp5confirm4online4applying visa3updating personal3personal details3details ukvi3setting access3european economic3economic area3area eea3eea swiss3swiss citizen3graduate visa3need either3

What's new in 3.31.363

Performance improvements

Released Sep 30, 2020. Current version shipped Aug 19, 2026.

Store description

The UK Immigration: ID Check app lets you confirm your identity online when: • applying for a visa • updating your personal details on your UKVI account • setting up access to your online immigration status (eVisa) Before you start You must follow the steps in the online application form, account update or eVisa form before using the app. You will need to be in a well-lit area, so you can take a good quality photograph of yourself. You need to use: • an iPhone 8 or newer • iOS 16 or later If you are applying for a visa If you use this app when you apply for a visa, you will not have to attend an appointment to confirm your identity. You can use this app if you are: • an EU, European Economic Area (EEA) or Swiss citizen • a British national (overseas) visa (BNO) applicant with a BNO or Hong Kong Special Administrative Region (HKSAR) passport • a graduate visa applicant with a UK biometric residence permit (BRP) You will need either: • a passport that has a chip (also called a ‘biometric passport’) • a biometric residence permit (BRP) If you’re applying for a graduate visa and are not from the EU, European Economic Area (EEA) or a Swiss citizen, you must use your BRP. If you use a BRP, it must not have expired more than 18 months ago. If you are setting up access to your eVisa You will need either a biometric residence permit (BRP) or a passport. If you use a BRP, it must not have expired more than 18 months ago. If you are updating the personal details on your UKVI account You will need a passport or other identity document with your new details. Your document must have a biometric chip. What happens next The app only helps confirm your identity. You must still complete the rest of your application. We will tell you how to do this when you finish using the app. Privacy and security The app is safe and secure. Your personal information will not be stored in the app or on the phone when you finish using it. For information on staying safe online please visit the UK Cyber Aware website. Accessibility Our Accessibility Statement can be found at: https://confirm-your-identity.homeoffice.gov.uk/register/app-accessibility

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