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Microsoft Family Safety

Microsoft Corporation · Lifestyle · United States store
NOT IN TOP 100 HERE
View on App Store ↗ Instagram card Google Play version →
Revenue a month, worldwide EST
$20.2K
Likely $6.7K to $60.6K
New ratings
Tracking
Daily counts start building from today
Rating
4.2 of 5
8.3K ratings in this store
Countries it ranks in
0
was 0 on Oct 15, 2026

Revenue

Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / YEAR · WORLDWIDE
$242.4K
Both stores combined. Small app estimate, so no split per store
EST. LIFETIME DOWNLOADS
289.6K to 827.3K
Estimated from ratings count
WHERE IT EARNS · EST. / MONTH
  • Indonesia #100 Parenting (Play)$8.1K · 40%
  • Poland #100 Parenting (Play)$4.9K · 24%
  • Vietnam #96 Parenting (Play)$3.2K · 16%
  • Pakistan #96 Parenting (Play)$1.5K · 7%
  • Ukraine #100 Parenting (Play)$1.3K · 6%
  • Peru #98 Parenting (Play)$1.2K · 6%
HOW SURE ARE WE
Small app: combines its grossing ranks with ratings growth (278 new ratings a month on average since launch). Tested on 418 apps with verified revenue: typically off by about 2.6 times, so the range is wide. Countries we don't track (and Google Play in China, which doesn't exist) aren't included, and neither are ads or web payments. Gross revenue before store fees.
RATINGS
8.3K
AVG RATING
4.15
PRICE
Free
AGE
6.2y
LAST UPDATE
23d ago
VERSION
2.1.0
SIZE
110 MB
AGE RATING
4+

Last 29 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 29
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 24, 2026not in a grossing chart
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Oct 22, 2026not in a grossing chart
Best rank Sep 24, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart. Small app: scaled like the revenue estimate above, so the line shows the trend on the same scale.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
2.9 reviews / week
  • Trendfalling
  • Recent reviews average1.9 stars
  • Recent 1 and 2 star share74%
From the latest 500 written reviews, covering 1197 days. The store only returns this many, so this is the most recent slice.
RELEASE CADENCE
1 update in 90 days
  • Typical gap between releases69 days
From the last 25 versions listed on the App Store.
RATING BREAKDOWN
8.3K ratings
5★69%
4★10%
3★4%
2★3%
1★15%

What users want

From the latest 500 reviews on the United States App Store, Jul 13, 2023 to Oct 11, 2026: 74% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Bugs, things not working32%

118 of the 1 and 2 star reviews.

★★★★★ It's terrible interface on a mobile device to check the number of hours of Screen Time for my children when I go to the website it even suggest that I should install the app so I don't have to use the website but…
★★★★★ The app has always been glitchy but it just stopped working all together a few days ago I even set it up again from scratch but nothing.
★★★★★ Why 'fix' something that isn't broken.
Worse after an update18%

66 of the 1 and 2 star reviews.

★★★★★ Further, the app is currently unusable due to an update that sends you to the website with no additional instructions.
★★★★★ App is suddenly asking to login to web app and update settings for all family members, instead of adding in non blocking way.
★★★★★ Update after Microsoft (non)response: You created an Xbox Family Settings as A SEPARATE APP?
Login and account problems16%

58 of the 1 and 2 star reviews.

★★★★★ App is suddenly asking to login to web app and update settings for all family members, instead of adding in non blocking way.
★★★★★ I won't bother using this app anymore since I have to sign onto my account online to access Xbox limits.
★★★★★ Now I have to login through the browser to get x-box limits and controls.
Limits, credits, locked features15%

55 of the 1 and 2 star reviews.

★★★★★ I won't bother using this app anymore since I have to sign onto my account online to access Xbox limits.
★★★★★ ONE app to control safety and limits beats TWO SEPARATE APPS to do THE EXACT SAME THING!!!
★★★★★ I could add money to kids accounts and switch up screen time limits.
Wrong or poor results14%

52 of the 1 and 2 star reviews.

★★★★★ This app is actually useless.
★★★★★ Thus showing Microsoft doesn't understand how any of its users use MS products.
★★★★★ What even is the point of this app anymore since you took Xbox time management out completely?? Why 'fix' something that isn't broken. I won't bother using this app anymore since I have to sign onto my account online…
Crashes and freezes13%

48 of the 1 and 2 star reviews.

★★★★★ It used to perform ok. But now it's completely worthless. Can't get into my kids account to manage their game time.
★★★★★ This app freezes or crashes 2-5 seconds within opening.
★★★★★ I can't even turn on the “use screen time” slider without it crashing.
Price and subscription5%

20 of the 1 and 2 star reviews.

★★★★★ Approving, disapproving, changing settings, adding money, okaying purchases, all difficult.
★★★★★ Microsoft is fixing to dump the money loosing Xbox and gaming unit entirely and the is the preparation for that dump.
★★★★★ I could add money to kids accounts and switch up screen time limits.
No customer support5%

19 of the 1 and 2 star reviews.

★★★★★ I connected with customer service through Microsoft all I did was talk to some Indian mf that had no clue he was alive let alone knew his job to even help.
★★★★★ This app only works when it feels like it. I love that it exists. Just wish it worked, much like Windows
★★★★★ When it is difficult, it invites you to contact Microsoft support.
WHAT THEY ASK FOR
  • Just wish it worked, much like Windows 1★, Sep 18, 2026
  • Can you please bring back Xbox control? 1★, Jul 2, 2026
  • Please make this update soon! 1★, Jun 24, 2026
  • We thought it would be great to use the “only allowed websites” feature to build a whitelist for their homeschooling needs. 1★, Feb 23, 2026
  • So they're stuck and can't do what they need on their computers (rendering the useless) and we're stuck searching for other options when this should have worked. 1★, Feb 23, 2026
  • The amount of times you'll see “it's not you, it's us!” On this app will make you wish you just made your child an adult account and personal monitored it. 1★, Jan 26, 2026
  • I wish there was a way to block and or only allow certain websites at certain times. 4★, Nov 14, 2025
  • Added a few dollars and went to add more after finally getting it to work and it just continually says error. 1★, Oct 29, 2025
WORDS THAT KEEP COMING UP IN BAD REVIEWS
latest update12add money10never works9screen time limits8
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Useful, it helps11%

10 of the 4 and 5 star reviews.

★★★★★ This app really helps me monitor and manage my child's screentime and the content.
★★★★★ This is incredibly helpful for safe searching and monitoring.
★★★★★ Overall an easy and useful app for keeping our kid's laptop safe for her to use.
Accurate, great results10%

9 of the 4 and 5 star reviews.

★★★★★ Works great, easy for him to request sites and easy for me to approve.
★★★★★ Works well but lacks features.
★★★★★ App works well most of the time and it gives you good control of what programs to allow and for how long.
Easy to use9%

8 of the 4 and 5 star reviews.

★★★★★ Overall an easy and useful app for keeping our kid's laptop safe for her to use.
★★★★★ Works great, easy for him to request sites and easy for me to approve.
★★★★★ It's comprehensive, easy to use and feature rich.
Fast2%

2 of the 4 and 5 star reviews.

★★★★★ Would like to have ability to set a quick, at-hoc timer, for when I want to grant just 5-10 minutes of time before we need to leave, get shoes on, etc.
★★★★★ Why doesn't the app give me a “quick glance” at minutes of screen time used any more?
Worth the money2%

2 of the 4 and 5 star reviews.

★★★★★ This feature offered by Microsoft for FREE is such a peace of mind for a parent in today's world who knows how ugly the Internet can be.
★★★★★ It's very comprehensive and work as expected. I will highly recommend it to everyone

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, United States App Store.

★★★★★Oct 11, 2026
Useless

It doesn’t work. Like AT ALL. It will direct you to connect devices and then once you do it, the option doesn’t actually exist. This app is actually useless. I downloaded it to waste my time and anyone telling you it’s worth it, is LYING. I connected with customer service through Microsoft all I did was talk to some Indian mf that had no clue he was alive let alone knew his job to even help. I would rather do anything else than use a Microsoft based computer I’m selling this POS immediately. Microsoft is ran by a mental patient I don’t know why we thought any of his products would be worth sh. Go watch paint dry, you will get father than this pos app I promise you

★★★★★Oct 7, 2026
Fraction of the website

Microsoft has abandoned this application. It requires you to use a website to control Xbox. Then they prevent you from accessing the site from your phone.

★★★★★Oct 7, 2026
Missing sign out button

iOS app missing sign out button. Cannot switch Microsoft organizer accounts inside app. Have to reinstall app every time to change login.

★★★★★Oct 6, 2026
No In-App Notifications

Horrible user experience. Child requests time on laptop, the request comes via email instead of as an app notification, leading to poor visibility and a reduced user experience. If the app can display the request under a “Notification” icon within the app, and the app can allow you to grant the request - WHY DOES THE APP NOT HAVE APP NOTIFICATIONS ON IOS?

★★★★★Oct 3, 2026
Idea

Would like to have ability to set a quick, at-hoc timer, for when I want to grant just 5-10 minutes of time before we need to leave, get shoes on, etc.

★★★★★Sep 29, 2026
Consistently Irritating

One of the only things I use this app for is adding funds to my kids accounts, and it is a consistently irritating experience that I have come to dread. It always requires multiple attempts due to clunky logins or unexplained errors.

Store screenshots

ScreenshotScreenshotScreenshotScreenshotScreenshotScreenshot

App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

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Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title.

family8time7xbox windows6microsoft6kids5set5windows5xbox5limits5microsoft family5family safety5time limits5screen time5healthy4online4block inappropriate3microsoft edge3develop healthy3healthy digital3digital habits3set device3device time3limits xbox3safety3

What's new in 2.1.0

- General bug fixes.

Released Jul 28, 2020. Current version shipped Sep 29, 2026.

Store description

The Microsoft Family Safety app helps empower you and your family to create healthy habits and protect the ones you love. Get peace of mind that your family is staying a little safer while giving your kids independence. Create a safe space for your kids to explore online. Set healthy boundaries to block inappropriate content and limit browsing to kid-friendly websites using Microsoft Edge on Windows, Xbox, and Android. Get notified when your kids want to download a more mature app or game from the Microsoft Store with age limits, keeping you in the know and helping to avoid surprises. Develop healthy digital habits and provide transparency into your family's activities. View your kids’ weekly activity to help start a conversation about online behavior. Set device time limits across Xbox and Windows. Or if your kids will be on devices longer for things like online learning, set time limits on specific apps or games on Xbox, Windows, or Android. Microsoft Family Safety features: Screen time – Develop healthy digital habits • Set screen time app and game limits on Xbox, Windows, Android • Set device time limits on Xbox and Windows • View activity summary of screen time and online usage • Get notifications if a child requests more time Content filters – Allow children to explore the internet safely • Restrict websites and search terms using Microsoft Edge • Block inappropriate apps and games Your privacy is important to us. We work around the clock to protect your data and information to help keep your family safe. We do not sell or share your data. We provide you with meaningful choices about how and why data is collected and used and give you the information you need to make the choices that are right for you and your family. Microsoft Family Safety is subject to the privacy terms (see aka.ms/privacy).

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