Hi, Please need a Help. The app Norton Safe Web Plus doesn’t work with macOS 27.
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
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Measured from the store, not estimated.
From the latest 62 reviews on the United States App Store, Oct 13, 2019 to Sep 16, 2026: 90% are 1 or 2 stars. Open a theme to read what people wrote.
18 of the 1 and 2 star reviews.
★★★★★ The Norton Password Vault works wonderfully on MS Edge.
★★★★★ I was unable to export my password vault to a CSV file using the Safari extension.
★★★★★ Attempted to set up mobile log in, but the app froze.
16 of the 1 and 2 star reviews.
★★★★★ The new software update on my Mac tells me Norton Safe Web Plus won't be supported any longer on next update.
★★★★★ My Mac is updated to macOS 26.4.1.
★★★★★ Please update this extension for safari!
8 of the 1 and 2 star reviews.
★★★★★ But it does not work, at all, under the current Mac OS in Safari.
★★★★★ This app is an absolute mess. Attempted to set up mobile log in, but the app froze. After manually logging in, would not load saved passwords. App is 5 months old, so no telling how many OS updates have been missed.
★★★★★ DOES NOT WORKS WELL ON MAC. ALTHOUGH CANCELED I WAS STILL CHARGED FOR RENEWAL. GETTING ANOTHER CANCELATION AND REFUND IS NEAR IMPOSSIBLE. NORTON HIDES THEIR CUSTOMER SERVICE BEHIND ALL THESES LITTLE INFO TABS THAT GETS…
8 of the 1 and 2 star reviews.
★★★★★ No wonder users are having functionality issues, so some of its prior functionality was lost and the current solutions in Norton's support do not work for Safari and the current extension.
★★★★★ NORTON HIDES THEIR CUSTOMER SERVICE BEHIND ALL THESES LITTLE INFO TABS THAT GETS YOU NO WHERE.
★★★★★ Their support data is all out of date.
7 of the 1 and 2 star reviews.
★★★★★ ALTHOUGH CANCELED I WAS STILL CHARGED FOR RENEWAL.
★★★★★ Unable to get support, they will run you around in circles on top of half of the emails they send back you don't know if they are real or not..
★★★★★ Waste of money if you are looking for a password manager app.
4 of the 1 and 2 star reviews.
★★★★★ No wonder users are having functionality issues, so some of its prior functionality was lost and the current solutions in Norton's support do not work for Safari and the current extension.
★★★★★ Norton people - pleaes consider your end users, people who are not technology specialists -- make it easy to use your product or you will lose all of your business.
★★★★★ as well as when you disable it you lose any searching ability.
3 of the 1 and 2 star reviews.
★★★★★ The continue crashes of the computer due to this program is the opposite of why I use Mac products.
★★★★★ safe web continues to ask me to load an update and when it runs crashes my MAC ...
★★★★★ This software is supposed to make my life better, and instead it crashes my Mac almost every day.
Nothing stands out.
2 of the 4 and 5 star reviews.
★★★★★ I give the software and its set-up, skin and controls a 4-star, but its support staff give it that extra star in my opinion.
★★★★★ it still screwed up my appleid on macOS 10.15.3 but upgrading to 10.15.4 fixed it (via support).
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
Hi, Please need a Help. The app Norton Safe Web Plus doesn’t work with macOS 27.
The new software update on my Mac tells me Norton Safe Web Plus won’t be supported any longer on next update. Intel apps need to have an option of Rossetta to continue to function. What are my options now if I can’t use the app?
The Norton Password Vault works wonderfully on MS Edge. Yes, Edge. But it does not work, at all, under the current Mac OS in Safari. The icon appears at the top of the page, like it should, but, when clicked, a blank window appears below it. The vault will also not recognize a login page or prompt to enter your saved credentials. Completely useless on Mac. I wish Norton would fix. Otherwise, what’s the point of staying with. Norton?
My Mac is updated to macOS 26.4.1. I was unable to export my password vault to a CSV file using the Safari extension. However, when I used Norton Private Browser I was able to accomplish the task. I determined that the Safari extension for Norton Safe Web Plus had not been updated by Gen Digital for 6 months (current version 1.3.8 and more than 3 years ago before the update to the current version). No wonder users are having functionality issues, so some of its prior functionality was lost and the current solutions in Norton’s support do not work for Safari and the current extension.
This app is an absolute mess. Attempted to set up mobile log in, but the app froze. After manually logging in, would not load saved passwords. App is 5 months old, so no telling how many OS updates have been missed.
DOES NOT WORKS WELL ON MAC. ALTHOUGH CANCELED I WAS STILL CHARGED FOR RENEWAL. GETTING ANOTHER CANCELATION AND REFUND IS NEAR IMPOSSIBLE. NORTON HIDES THEIR CUSTOMER SERVICE BEHIND ALL THESES LITTLE INFO TABS THAT GETS YOU NO WHERE.
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Released Sep 20, 2019. Current version shipped Oct 28, 2025.
Prices, ranks and reviews are per country. Revenue above is already worldwide.