“Please update our app”. No update available. Stole my entire account balance.
Estimated from the grossing charts of Oct 24, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the United States App Store, Jan 3, 2025 to Oct 21, 2026: 25% are 1 or 2 stars. Open a theme to read what people wrote.
48 of the 1 and 2 star reviews.
★★★★★ The latest update totally sucks, lost a lot of money because it's so buggy
★★★★★ I used to be able to see the price action visibly and scan multiple charts.
★★★★★ The Widget currently provides price information but would be much more useful if it also offered a small market chart for the selected asset.
39 of the 1 and 2 star reviews.
★★★★★ Support ist weder über den Live Chat noch per Mail zu erreichen.
★★★★★ Absolut katastrophaler Support: Trotz abgeschlossener Verifizierung wurde mein Konto ohne nachvollziehbare Begründung eingeschränkt und eine hohe Geldsumme faktisch eingefroren.
★★★★★ My account was restricted right from the start for no apparent reason, and whenever I try to get help from support, I only get an inconsistent AI dealing with superficial issues that accomplishes nothing and solves…
30 of the 1 and 2 star reviews.
★★★★★ Stole my entire account balance.
★★★★★ I have many other markets available in my Kraken account, including ETH/USDC, and I can trade them normally inside Kraken Pro.
★★★★★ I have many other markets available in my Kraken account, including ETH/USDC, and I can trade them normally inside Kraken Pro.
14 of the 1 and 2 star reviews.
★★★★★ Please add in options to revert to previous instances, and stop trying to reinvent the wheel when nothing was broken to begin with.
★★★★★ The latest update totally sucks, lost a lot of money because it's so buggy
★★★★★ Could you please confirm whether this is an intentional limitation or a bug?
12 of the 1 and 2 star reviews.
★★★★★ “Please update our app”. No update available. Stole my entire account balance.
★★★★★ I tested this on both iPhone and iPad, removed my Favorites completely, deleted and recreated the Widget, and the exact same limited list remains.
★★★★★ I tested this on both iPhone and iPad, removed my Favorites completely, deleted and recreated the Widget, and the exact same limited list remains.
9 of the 1 and 2 star reviews.
★★★★★ Because i am here to complain about how functionally poor the mobile UI and UX is now that the UI has been updated.
★★★★★ The latest update totally sucks, lost a lot of money because it's so buggy
★★★★★ Update is so bad I'm probably moving to Robinhood.
8 of the 1 and 2 star reviews.
★★★★★ The latest update totally sucks, lost a lot of money because it's so buggy
★★★★★ I tested this on both iPhone and iPad, removed my Favorites completely, deleted and recreated the Widget, and the exact same limited list remains.
★★★★★ I tested this on both iPhone and iPad, removed my Favorites completely, deleted and recreated the Widget, and the exact same limited list remains.
7 of the 1 and 2 star reviews.
★★★★★ Screen freezes repeatedly.
★★★★★ When clicking on a coin to launch a chart, the entire app crashes out to home screen.
★★★★★ Now all of a sudden my money is frozen for WEEKS not available to trade or withdraw!
103 of the 4 and 5 star reviews.
★★★★★ Not only is the interface easy to navigate, but their customer support has been professional and understanding.
★★★★★ Super easy automated DCA strategy.
★★★★★ Amazing interface , easy to navigate , user friendly
33 of the 4 and 5 star reviews.
★★★★★ - Last update again made the UI worse, a waste of screen space in multiple areas on the screen when viewing an asset - please undo or optimize.
★★★★★ Clean looking app and good customer support
★★★★★ Not only is the interface easy to navigate, but their customer support has been professional and understanding.
28 of the 4 and 5 star reviews.
★★★★★ Leider ist die Oberfläche fürs iPad und iPhone etwas zu klein. Aber ansonsten, sehr übersichtliche und tolle App mit allen Funktionen.
★★★★★ App is great: smooth to use and navigate.
★★★★★ Quick understandable you can customize to what you wanna see and cut some fees
22 of the 4 and 5 star reviews.
★★★★★ Clean looking app and good customer support
★★★★★ Not only is the interface easy to navigate, but their customer support has been professional and understanding.
★★★★★ If you need customer support, you will be in a world of pain.
13 of the 4 and 5 star reviews.
★★★★★ It's great and Easy to use, support very helpful, pro is worth it
★★★★★ $DOG launched Free & Fair $DOG is impossible to rugpull Kraken is leading the way to a bright future (some call it Runeworld) by supporting the advancement of Bitcoin's technological capabilities (shoutout to RadFi…
★★★★★ KrakenPro Fees 1/3 the CoinbasePro fees. $.40 VS. $1.20
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
“Please update our app”. No update available. Stole my entire account balance.
I feel it ironic that the first review i see is championing the UI, from way earlier this year. Because i am here to complain about how functionally poor the mobile UI and UX is now that the UI has been updated. Please add in options to revert to previous instances, and stop trying to reinvent the wheel when nothing was broken to begin with.
Über 4600€ hängen bei Kraken fest. Seit 7 Tagen steht der Status auf „Wird Ausgeführt“. Support ist weder über den Live Chat noch per Mail zu erreichen. Update 17.10. Die Antwort von Kraken ist lustig und exakt die Selbe, die ich auf Trust Pilot erhalten habe. Das Social Media „Support-Team“ habe ich bereits mit meinem Anliegen angeschrieben. Auf mehrfache Anfrage über verschiedene Kanäle wurde ich gebeten sie nicht „zu zuspamen“ und mir wurde indirekt gedroht, dass ich von weiteren Anfragen absehen soll, da es andernfalls zu noch mehr Verzögerung führt. Ihre Aufgabe sei zu „Priorisieren“, was immer das auch bedeuten soll. Ich warte schon seit über 10 Tagen, niemand hat mich nach irgendwelchen Informationen oder Dokumenten gefragt, welche „Investigation“ auf welcher Datenlage wird da vorgenommen?
The latest update totally sucks, lost a lot of money because it’s so buggy
Mükkemel
I used to be able to see the price action visibly and scan multiple charts. Now, I can’t. Update is so bad I’m probably moving to Robinhood. Also, they scheduled maintenance when BTC took a nosedive so people couldn’t buy or sell. I doubt that’s a coincidence. Adios kraken
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
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Released Nov 12, 2019. Current version shipped Oct 19, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.