What users want
From the latest 500 reviews on the United States App Store, Jun 17, 2019 to Sep 14, 2026: 11% are 1 or 2 stars. Open a theme to read what people wrote.
WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Bugs, things not working11%
6 of the 1 and 2 star reviews.
★★★★★ An error message keeps prompting me to report a malfunction, which I have done multiple times, but the problem remains unresolved.
★★★★★ When I am going to move to a lesson, advertising video does not work to move the lesson..!!!.
★★★★★ The App is great but only when it works. I started with lesson 1, the first four lectures work with me ( after many tries), the fifth one it took almost one day to work. After that , I could not open any lecture ( my…
Price and subscription5%
3 of the 1 and 2 star reviews.
★★★★★ I have accidentally purchased a subscription worth 160 dollars, and I have emailed repeatedly but I have gotten no answer.
★★★★★ اولاً :نفس الدورس الموجدة علي قناة اليوتوب
تانيا :عند تجربة السبعة أيام المجانية لايسمح لك بالاطلاع على كافة خصائص الاتطبيق ليقوم بعد ذالك باستخلاص الاشتراك بعد انقضاء المدة و تم تتفاجأ ان التطبيق لا يحتوي على أي جديد…
★★★★★ I liked the app a lot, it's useful while using it frequently BUT I had an issue with my subscription and another issue that I can't restore my password!!!
Crashes and freezes4%
2 of the 1 and 2 star reviews.
★★★★★ App crash on iphone x 12.4
Pls fix
★★★★★ The app keeps crashing every time I try to do the quiz
Login and account problems4%
2 of the 1 and 2 star reviews.
★★★★★ Unfortunately, I have been unable to sign in or sign up for an account despite multiple attempts.
★★★★★ I liked the app a lot, it's useful while using it frequently BUT I had an issue with my subscription and another issue that I can't restore my password!!!
Lost data, sync, backup4%
2 of the 1 and 2 star reviews.
★★★★★ اولاً :نفس الدورس الموجدة علي قناة اليوتوب
تانيا :عند تجربة السبعة أيام المجانية لايسمح لك بالاطلاع على كافة خصائص الاتطبيق ليقوم بعد ذالك باستخلاص الاشتراك بعد انقضاء المدة و تم تتفاجأ ان التطبيق لا يحتوي على أي جديد…
★★★★★ I liked the app a lot, it's useful while using it frequently BUT I had an issue with my subscription and another issue that I can't restore my password!!!
No customer support4%
2 of the 1 and 2 star reviews.
★★★★★ I have accidentally purchased a subscription worth 160 dollars, and I have emailed repeatedly but I have gotten no answer. The costumer service is inadequately responsive
★★★★★ I sent an email with no response even I sent a message to ZAmericanEnglish on Facebook with no response too!!
WHAT THEY ASK FOR
- Thank you mr.ibrahim i wish allah save you 5★, Dec 9, 2022
- Can you make this app suitable with iPad screen size 2★, Apr 4, 2020
- Thank you for the amazing app hope you add Chinese language.! 5★, Nov 21, 2019
- There are no words to describe how grateful i'm, i love you so much, and if there is a 1000 star to rate this app i'd rate a 1000 star, i wish you the best from all of my heart, and i pray for you to be with prophet… 5★, Jul 21, 2019
WORDS THAT KEEP COMING UP IN BAD REVIEWS
Nothing stands out.
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Useful, it helps4%
17 of the 4 and 5 star reviews.
★★★★★ Thank you so much for this app because it's very useful for us to improve our English language.
★★★★★ The most helpful and amazing teacher and school anytime
★★★★★ This App is very useful for people who want to learn English
Easy to use1%
6 of the 4 and 5 star reviews.
★★★★★ Salam Alikoum
My name is Mohamed I'm from Morocco and I love the way how u teaching and your accent is perfect and easy to ear and understand I was so happy when I use ur application I'm so grateful to u and ur video…
★★★★★ Good teacher and, he had a lot of ideas to make you get the understanding of all information.
★★★★★ Ibrahim the application is very useful and easy to learn 💙
Worth the money1%
3 of the 4 and 5 star reviews.
★★★★★ Great free app with high quality lessons
★★★★★ Seriously guys this is the best app to learn english all the courses are free you can improve your listening / writing / speaking ….
★★★★★ I have tried a lot of learning apps to imrove my English, and this one really worth to try
Looks great0%
2 of the 4 and 5 star reviews.
★★★★★ Accuracy, arrangement, design.
★★★★★ Mr.Ibrahim Adel
your beautiful application
don't work on a system IOS13.1.1
The application exiits automatically
when a paragraph (review lessons )
preferably solve the problem.
Fast0%
2 of the 4 and 5 star reviews.
★★★★★ If you want to learn English like native you have to see or at least check the app the app created for you to lean english fast and in the right way
★★★★★ I recommend to use this amazing app , it will make your goal came fast than you think...
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
