What users want
From the latest 80 reviews on the Germany App Store, Oct 19, 2020 to Sep 27, 2026: 23% are 1 or 2 stars. Open a theme to read what people wrote.
WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Wrong or poor results28%
5 of the 1 and 2 star reviews.
★★★★★ This absolutely bad 0 out of 5 for me I play the piano correctly but it still marks me wrong 😑
★★★★★ But the app kept doing random things like playing wrong notes when I am playing the right note or teleporting back with no reason
★★★★★ The music on this app has wrong notes!!
Price and subscription22%
4 of the 1 and 2 star reviews.
★★★★★ I downloaded the app on December 8th and logged in with my phone number, and the app charged me automatically without any clear confirmation.
★★★★★ Can't unlock without adding teachers' WeChat and if you want to refund, they won't refund you for the trail class, this is unacceptable.
★★★★★ After purchasing the trial plan, I cannot even try one song.
No customer support11%
2 of the 1 and 2 star reviews.
★★★★★ I contacted customer service within one minute and explained the situation, but they refused to provide a refund, claiming it was a “special offer course.”
After payment, the app could not be used normally unless I…
★★★★★ They ask you to contact a telemarketing salesperson!
WHAT THEY ASK FOR
- Also u need a ''code” to use it and when u don't get one u can't log in. 3★, Jun 13, 2026
- I'm Asian so it's no problem but some of my songs aren't in there is it possible to Add more songs? 5★, Aug 12, 2021
WORDS THAT KEEP COMING UP IN BAD REVIEWS
Nothing stands out.
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Worth the money5%
3 of the 4 and 5 star reviews.
★★★★★ For example, a piece that you find problems, feel free to report!
★★★★★ I honestly find this a really amazing app for playing piano. It has a really large selection of pieces and it tells you all sorts of problems such as if you're playing the right notes and if your tempo is steady. The…
Easy to use3%
2 of the 4 and 5 star reviews.
★★★★★ It is very simple and has many fun things kids can enjoy.
★★★★★ Also there should overally be more popular songs in easy versions for beginner students
Useful, it helps3%
2 of the 4 and 5 star reviews.
★★★★★ I mean it could be annoying for the notes reading section and the speed of the grading could be faster, but I personally like it mostly.🤩🤩
★★★★★ It helps you learn piano faster and more accurate
Fun, addictive3%
2 of the 4 and 5 star reviews.
★★★★★ It is very simple and has many fun things kids can enjoy.
★★★★★ It's a good app and it's fun even though I sometimes can't read the Chinese.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
