WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Bugs, things not working21%
57 of the 1 and 2 star reviews.
★★★★★ It doesn't work and it's dumb
★★★★★ The number of times we had to reload the app is not worth it
★★★★★ For some reason I was trying to load the app but I waited for hours and it was still on 0% but my WiFi is very good 😡
Crashes and freezes12%
32 of the 1 and 2 star reviews.
★★★★★ Leaving a 1 star review in hopes this actually reaches someone who can fix it! My dad just won this as a White Elephant gift and I think it sounds so fun but we've both tried downloading the app and it just loads…
★★★★★ App won't load on any device; unable to play without it.
★★★★★ I've had this game for some time and I've been having problems getting the app to load, it currently only loads to 44% then freezes.
Slow, laggy, battery10%
27 of the 1 and 2 star reviews.
★★★★★ It lags too much to play anything at all.
★★★★★ When ever I get on the app it sits there and loading for ever.
★★★★★ I have been stuck on the loading screen for 20 minutes and the percent won't go up.
Price and subscription7%
19 of the 1 and 2 star reviews.
★★★★★ Spent money for a Chromecast to play the Pictionary air game on the TV plus spent money on the game that I cannot get back.
★★★★★ This is the worst game of all time we try to have a family fun night but it did not work the connection kept getting lost The app wouldn't even load on the website and now all of my family is disappointed we all want…
★★★★★ The app video freezes making the game unplayable. Don't buy this trash
Worse after an update7%
18 of the 1 and 2 star reviews.
★★★★★ Aufm IPad alles probiert die App lädt nicht bitte um Update
★★★★★ I love this game, please provide a new update to fix the glitches.
★★★★★ Wir können die App somit aktuell überhaupt nicht nutzen, denn ohne das Update geht's in der App nicht weiter… sehr frustrierend…
Lost data, sync, backup3%
8 of the 1 and 2 star reviews.
★★★★★ This is the worst game of all time we try to have a family fun night but it did not work the connection kept getting lost The app wouldn't even load on the website and now all of my family is disappointed we all want…
★★★★★ I lost over and over again.
★★★★★ App doesn't open on iPhone (deleted, reinstalled, etc).
No customer support3%
8 of the 1 and 2 star reviews.
★★★★★ I attempted to email Mattel support, but that is causing errors too.
★★★★★ Company doesn't update the app or provide instructions on how to make operable, opting instead to have customers call a customer service line.
★★★★★ Pictionary.com/support doesn't even exist anymore, it redirects to Mattel.com.
Wrong or poor results1%
4 of the 1 and 2 star reviews.
★★★★★ Game is useless without the app!
★★★★★ This app is utterly useless.
★★★★★ This app is broken on iOS making the game useless.
