Keeps crashing lately
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the United States App Store, Sep 19, 2025 to Oct 20, 2026: 73% are 1 or 2 stars. Open a theme to read what people wrote.
120 of the 1 and 2 star reviews.
★★★★★ Can't even get started. I try to sign in and it shows the screen for a split second before saying “something went wrong. Please try again from the beginning.” and kicking me back to the get started screen
★★★★★ This app just stopped working on My iPad with IOS 18 .
★★★★★ The app crashes the moment I attempt to connect.
69 of the 1 and 2 star reviews.
★★★★★ The reason why this app need to update to a better firmware is because the network don't agree to streaming or the screen resolution doesn't seem to match the streaming experience for this ap
★★★★★ It used to worked amazing, nos it crashes all the time and can't stay conected
★★★★★ Been using remote play for a while and it did just fine, but ever since the latest update I haven't been able to use the app.
45 of the 1 and 2 star reviews.
★★★★★ I try to sign in and it shows the screen for a split second before saying “something went wrong.
★★★★★ It asks for verification then doesn't give anywhere to put the verification, then I close the page and now I'm locked out!
★★★★★ Why in the hell do I need to sign in to my psn account if it's a local connection thing.
37 of the 1 and 2 star reviews.
★★★★★ I try to sign in and it shows the screen for a split second before saying “something went wrong.
★★★★★ Completely useless app with zero effort put in and zero thought to who the app is being made for.
★★★★★ Does not work on any phone that I have found not iPhone not galaxy not anything honestly from anyone that I know that tried to use this app this app is literally useless unless you're connected to the same Wi-Fi, which…
33 of the 1 and 2 star reviews.
★★★★★ Use to work great but won't even connect now, immediately crashes after selecting console.
★★★★★ Used to work fine but now whenever I try to connect it crashes.
★★★★★ The app now crashes instantly when I try to connect on the same network with my iPad with os17.
21 of the 1 and 2 star reviews.
★★★★★ It works half the time and always lags
★★★★★ While I'm very grateful for the app which makes playing remotely possible without a Portal, quite frankly the lag is just absurd.
★★★★★ so i am on the app and it wont connect what a bummer😞 plus it connects real slow but im not going to delete it just in case i have luck
13 of the 1 and 2 star reviews.
★★★★★ I've deleted and reinstalled the app.
★★★★★ I deleted the app and downloaded again.
★★★★★ For example my controller had died and instead of just showing the message on screen it lost connection which has never happened before when my controller died.
12 of the 1 and 2 star reviews.
★★★★★ And there is no customer support.
★★★★★ Unable to support play when connected to the same WiFi and disconnects regularly.
★★★★★ Ending support for older iOS models doesn't make me feel secure staying in the Apple economy.
7 of the 4 and 5 star reviews.
★★★★★ However the quality is not the best, which is to be expected.
★★★★★ it works great for me and i have fiber internet.
★★★★★ Works perfectly I can access my system from anywhere as long as I have it in Rest Mode on a WiFi connection
4 of the 4 and 5 star reviews.
★★★★★ I'm using this app in a different country, my game loses connection every 5 seconds and the gameplay looks like it was played on a rotten potato, but it's actually extremely useful and good if you think about it.
★★★★★ Overall it works as intended and is very useful in a lot of different situations.
★★★★★ Also helps to have your PlayStation hardwired
4 of the 4 and 5 star reviews.
★★★★★ Mobile controllers are pretty great and this has let me enjoy games from anywhere!
★★★★★ The app works fairly well, all things considered. I didn't realize it was possible to play a PS5 on an iPhone. I wish this was more public knowledge. My favorite thing to do is to buy a $10 autoclicker and then set it…
3 of the 4 and 5 star reviews.
★★★★★ Cool to have, and for being free, it is not bad at all.
★★★★★ I love it for now. I can just play in the car because we mostly go to a long trip trips. and when someone else uses my PlayStation, I can just go get my tablet and play this
★★★★★ I'm impressed Sony makes this available as a service free of charge.
2 of the 4 and 5 star reviews.
★★★★★ The one thing I wish it's that when using a different app to stream my PlayStation, the other app doesn't support touchpad or the gyroscope/motion control unless you plug in a controller on a windows or Mac OS.
★★★★★ All it took was to go to customer support and ask how long before they fix it.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
Keeps crashing lately
Can’t even get started. I try to sign in and it shows the screen for a split second before saying “something went wrong. Please try again from the beginning.” and kicking me back to the get started screen
doesn’t even work on pc or ps, and it’s been that way for months. sony doesn’t care about this or about fixing it at all apparently. if i could give this 0 stars i would. horrible app
Use to work great but won’t even connect now, immediately crashes after selecting console. Please fix Sony.
FIX THE APP ASAP PLEASE
This app just stopped working on My iPad with IOS 18 . Was working just fine and now just closes automatically when trying to connect my ps5.
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Released Mar 9, 2019. Current version shipped Sep 16, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.