Latest reviews, United States App Store.
★★★★★Sep 13, 2026
Open LetterSubject: Urgent request for clarification and support—Photo Vault: lock Secret album
I use Photo Vault: lock Secret album by Artezio LLC to store personal photos and videos. The App Store indicates that the app uses iCloud, but the app’s storage behavior is unclear. Its listing says files are stored only on the device, yet I cannot access or inspect the app’s private storage.
Please clearly answer:
Are my photos and videos ever uploaded to Artezio servers or any third-party cloud?
What exactly does the iCloud permission/checkmark represent?
Are vault files included in iCloud Backup, iCloud Drive, or CloudKit?
How can I export all files safely without losing metadata or quality?
What happens to the files if the app is deleted, offloaded, or stops being supported?
Where is the current privacy policy, and why does the previous link show “page not found”?
Is there a documented recovery method if the app’s passcode or database becomes corrupted?
Please provide a direct, specific response rather than referring only to the App Store description. The lack of a working privacy-policy page and the absence of support have made me concerned about the safety and recoverability of my data
★★★★★Mar 28, 2025
App name is too obviousDeveloper needs to rename this app to something more discreet than “Photo Vault”. It completely defeats the entire purpose of the app. Unusable with this name.
★★★★★Nov 29, 2024
Five storesYou for supporting
★★★★★May 24, 2023
Heavy equipment operatorIt does everything it’s supposed too and some and a couple trap doors
★★★★★Feb 24, 2023
Cant get into the app at allI’ve had this app for several years. In all that time I’ve been able to access it three times. I put important pictures in the vault, and I never had to set a passcode, there was a standard one I used. Cant find anything on “how to” that actually works. The only reason I keep the app is because I want the pics
What can I do?
★★★★★Nov 17, 2022
Stable app that provides everything I wantedI needed an app that stores non-essential, private media, has a slideshow feature with options for display time, has nested foldering and decent file explorer functionality, is stable, and while possibly paid, does not implement a subscription model. I wasn't looking for anything fancy, but many apps at the time had some, but not all, of what I wanted. This app provides everything on the other hand, so I am very satisfied.
I've used this app for at least three years. Over the time I've used this app I've encountered very few problems. The team is also responsive to bug reports. When I reported issues with moving files from one folder to another, the devs issued a patch within 24 hours that fixed it.
As long as the app is stable and provides consistent base services and no drastic change, which has been true so far, I am satisfied and would recommend this product to anyone with similar requirements.