It switches to a website that doesn’t open due to a “network connection failure”. Every other app on my phone connects to the network…why can’t air Canada? Even tried a VPN to a Canadian server…nope. Still doesn’t work.
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 13 reviews on the United States App Store, Apr 1, 2018 to Feb 2, 2024: 46% are 1 or 2 stars. Open a theme to read what people wrote.
4 of the 1 and 2 star reviews.
★★★★★ It switches to a website that doesn't open due to a “network connection failure”. Every other app on my phone connects to the network…why can't air Canada? Even tried a VPN to a Canadian server…nope. Still doesn't work.
★★★★★ Why do you need an account to get info on a flight you booked?
★★★★★ No apps work, I've created an account and can not access it.
3 of the 1 and 2 star reviews.
★★★★★ When I click on the app icon it opens on a black screen with the message you have changed the icon and no possibility to do anything but click on OK then goes to black screen with no options , Just black. Deleted it…
★★★★★ Once again, leave it to Air Canada to make an app that simply does not work.
2 of the 1 and 2 star reviews.
★★★★★ It switches to a website that doesn't open due to a “network connection failure”.
★★★★★ When I click on the app icon it opens on a black screen with the message you have changed the icon and no possibility to do anything but click on OK then goes to black screen with no options , Just black.
Nothing stands out.
Not enough good reviews in English to tell.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
It switches to a website that doesn’t open due to a “network connection failure”. Every other app on my phone connects to the network…why can’t air Canada? Even tried a VPN to a Canadian server…nope. Still doesn’t work.
When I click on the app icon it opens on a black screen with the message you have changed the icon and no possibility to do anything but click on OK then goes to black screen with no options , Just black. Deleted it tried again , same thing .
App itself works really well whenever it does actually work. The ux is smooth and I can usually book a flight and get out without issue. Right now (and for the past day) it keeps logging me out, requiring my Aeroplan account info to log in again. But on that page I just see a continuous spinner so no actual way to get into the app. Perhaps you can add multiple ways to log in?
Would be nice to have access to flight availability or flight tables without having any credits left; it could encourage people to buy a Flight Pass (again)...
You can’t do anything from inside this app. Cannot get boarding passes, see correct status, check in. Altogether useless
Something is wrong. This app actually works, it’s convenient and I was able to book my flights. I am thinking it can’t be Air Canada, but some elaborate “man-in-the-middle” scheme to steal my data. It does have some errors and you have to select a meal preference, so the scammers really did a bang up job of making it look like Air Canada.
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Released Mar 9, 2018. Current version shipped Aug 14, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.