I loved playing this game but the last 3 weeks it kicks me out. If I delete and restart do I lose my level?
Estimated from the grossing charts of Oct 25, 2026 in the 53 countries we track, and ratings growth on the App Store.
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Measured from the store, not estimated.
From the latest 188 reviews on the United States App Store, Dec 30, 2017 to Apr 30, 2026: 38% are 1 or 2 stars. Open a theme to read what people wrote.
14 of the 1 and 2 star reviews.
★★★★★ But again this game is greedy and isn't fun because you can't move forward more much at all unless you spend all your money to play...
★★★★★ I received an error message and did not get my purchase, yet I was charged.
★★★★★ I have made some purchases of the Rubys but once these are gone I'm not going to purchase anymore and I'm going to delete the game because it's getting too hard and I don't have the money to spend on it.
10 of the 1 and 2 star reviews.
★★★★★ I will usually have one or two moves left, I will purchase gems to finish the level and the game freezes before I can get my purchased gems.
★★★★★ I've loved this game for the few years I've been playing it, but when it gets SO HARD that you're stuck on one level for MONTHS, it's just NOT FUN ANYMORE.
★★★★★ Buyers beware - game freezes and the customer support team blames the customer.
7 of the 1 and 2 star reviews.
★★★★★ It does restore my gems but when I have to play an entire difficult level over again it is very upsetting.
★★★★★ I have made some purchases of the Rubys but once these are gone I'm not going to purchase anymore and I'm going to delete the game because it's getting too hard and I don't have the money to spend on it.
★★★★★ I don't understand how an upgrade to a game causes you to lose ALL of your progress and money invested.
5 of the 1 and 2 star reviews.
★★★★★ And you can't get in touch with support unless you download yet another app.
★★★★★ I use to like to play this game but the customer service is non existent.
★★★★★ Buyers beware - game freezes and the customer support team blames the customer.
4 of the 1 and 2 star reviews.
★★★★★ I received an error message and did not get my purchase, yet I was charged.
★★★★★ If you fail a level, most often, you will get one quickly so that you can pass it.
★★★★★ I will just let you know that it needs to help some kids and others.Also it isn't working out for me because I need help on a level and it it just not working out for me.Plus the customers are kinda to much stiff.They…
3 of the 1 and 2 star reviews.
★★★★★ Wasted $40 and received NO help or credit.
★★★★★ All the gems you earn go into a pig and you have to pay to get them out.
★★★★★ It's annoying because once again you have to pay for extra stuff to advance.
3 of the 1 and 2 star reviews.
★★★★★ The people are to slow and the stuff is way to expensive.
★★★★★ Additionally, collecting “stars” to move to another visual setting takes FOREVER so again you get bored stuck in the same visual environment for days.
3 of the 1 and 2 star reviews.
★★★★★ I've been waiting for over 5 weeks for an update with more/new levels!
★★★★★ UPDATE: I've deleted this app.
★★★★★ Also having problems updating my review. Support finally contacted me. Trying to resolve the issue now.
48 of the 4 and 5 star reviews.
★★★★★ Everything is easy and fun, and still challenging.
★★★★★ Was awesome and it was really fun right arm recommend you tear down without it and I hope you have fun!!!
★★★★★ It's a very fun game and it's appealing to the eye.
4 of the 4 and 5 star reviews.
★★★★★ Everything is easy and fun, and still challenging.
★★★★★ Just write the recipe down and they are easy to make..
★★★★★ It is not too difficult or too easy.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
I loved playing this game but the last 3 weeks it kicks me out. If I delete and restart do I lose my level?
I purchased a bundle today that was supposed to give 6 hour play time and it was only 3 hours. Absolute cheats. And you can’t get in touch with support unless you download yet another app.
wow. no improvements at all. i first played this game in 2018 and can’t believe it’s still here and even worse and slower than before. and for those who are playing this and loving it - lol, why? there are much better match games that won’t make you feel like you’re aging as you play and wait. save yourselves!
I really enjoyed this game until last weekend that I did not get any prize after I won two contest 1st place. I have not played a game this week since I go back and enjoyed my candy crush game. Need new levels.
Worst game ever
While I enjoy the game but it is fun. The levels are definitely hard but it’s so satisfying to finally beat them. Now my problems come In because I can’t connect my Facebook to save my progress why I try to is says that it’s down. And then on the events where you have to join a guild every time I try to my just freeze and I have to restart my game which I find annoying but that would be my only problems with this game
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Released Dec 22, 2017. Current version shipped Dec 7, 2020.
Prices, ranks and reviews are per country. Revenue above is already worldwide.