tado° for Installers

The installer app feels like an afterthought. The QR code for customer hand-over only opens a webpage instead of an in-app scanner, so the takeover process fails every time. Resulting in having to do the entire pairing process for every device again on the normal Tado app! While fitting the Tado X controls, the app repeatedly timed out when pairing the TRV heads. Overall it’s nowhere near as smooth as the previous generation. The X-series clearly hasn’t had enough real-world testing or follow-up updates to make installation reliable. The app itself is more limited than the original Tado app. Ironically it’s easier to just set the system up in the standard app, hand the customer their login, and tell them to change the password. Extremely disappointing for what should be a professional tool.

The unit and app I installed for a customer is now saying they need to find £1 a month to use. They feel scammed and now it’s reflecting badly on me.

For months crashes when you try searching. Try “powerm” and it will crash.

Thought I stood a chance of being able to factory reset wireless receiver how wrong was I ? Just added to a system that has been working fine now nothing works Just give us a reset so when your floored system goes wrong we can start again and hope it plays ball Gone from the system I have recommended to never again !