Frustrated to have it and gonna change it soon.. customer service is rude if you raise a complaint.
Estimated from the grossing charts of Oct 23, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the United States App Store, Nov 24, 2023 to Oct 22, 2026: 14% are 1 or 2 stars. Open a theme to read what people wrote.
14 of the 1 and 2 star reviews.
★★★★★ customer service is rude if you raise a complaint.
★★★★★ Worst network and customer care support no one listing.
★★★★★ Unskilled staffs, pathetic customer support, no proper communication
8 of the 1 and 2 star reviews.
★★★★★ After multiple failed attempts to contact them, I am leaving this review as I am very disappointed in their customer service.
★★★★★ This updated app does not work I cannot access my account to make payments this problem is ongoing since last month I have submitted this review 5 times but it's not showing up in reviews this is fraud
★★★★★ Worst customer service support by jio If the internet not working , you will not be able to watch TV as well.
7 of the 1 and 2 star reviews.
★★★★★ Besides the field staff who are incharge of bringing new Internet customers are behaving like overlords and deduct or charge as per their choice giving a go by to the rules and regulations .
★★★★★ But the jio fraudster are daying that i have not paid the money but i have a genuine proof there are taking money of my jio air fiber past month but i have paid my jio air fiber was started on 23october on that day i…
★★★★★ Always hikes its price for no reason istead go for airtel at least they provide valid services.
4 of the 1 and 2 star reviews.
★★★★★ This updated app does not work I cannot access my account to make payments this problem is ongoing since last month I have submitted this review 5 times but it's not showing up in reviews this is fraud
★★★★★ Its keep asking me login in
★★★★★ OTP not coming for Card payments for many months, had to use net banking always
4 of the 1 and 2 star reviews.
★★★★★ Jio follow-up and support outside India totally USELESS.
★★★★★ One of the best “low quality” mobile apps I've ever experienced in my life.
★★★★★ No Wi-Fi monitoring Useful for movie addicts only
3 of the 1 and 2 star reviews.
★★★★★ Slow net 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
★★★★★ Before midnight my Internet speed dropped to 300kbps avg. And I'm 5g user I paid for unlimited true 5g plan. It's irritating
★★★★★ Always networks issue, a laggy network always, glitchy network, mostly network down time.
3 of the 1 and 2 star reviews.
★★★★★ I can not see such details like agent number and location, my Internet has been cut for 2 days but no one has visited after raising the ticket
★★★★★ This updated app does not work I cannot access my account to make payments this problem is ongoing since last month I have submitted this review 5 times but it's not showing up in reviews this is fraud
★★★★★ Its keep asking me login in
2 of the 1 and 2 star reviews.
★★★★★ And there is literally no option to get in touch with a customer support person.
★★★★★ If your router is stuck, good luck resolving it since the Jio app recommends a way and assumes it will work.
87 of the 4 and 5 star reviews.
★★★★★ Very easy recharge process on the MyJio app; should have more annual value plans for data
★★★★★ It was easy to make a payment using BHIM from abroad
★★★★★ It is pretty easy to recharge using PhonePe!!
40 of the 4 and 5 star reviews.
★★★★★ Used by millions and still works so smooth.
★★★★★ That was smooth and fast.
★★★★★ Great app to check status and recharge.
10 of the 4 and 5 star reviews.
★★★★★ Website was very helpful.
★★★★★ Great App very informative and useful
★★★★★ Very useful for quick recharge.
8 of the 4 and 5 star reviews.
★★★★★ Interface is easy to use.
★★★★★ Excellent interface of the Jio App and ease of use!
★★★★★ Application interface is quick and way to understand and you can maintain you Jio phone with ease.
6 of the 4 and 5 star reviews.
★★★★★ Because here you get 5G unlimited free Jio tunes recharge are less expensive
★★★★★ Bill payment is also very smooth and hassle free
★★★★★ Jio is easy and still cheap.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
Frustrated to have it and gonna change it soon.. customer service is rude if you raise a complaint.
Excellent
Very bad service. I’ve made many trips to the service center, but of no use. They do not know what they are doing. I’m frustrated. Need help in restoring the services after I renewed it almost two months ago.
amazing
Amazing uninterrupted data for competitive price
Very good
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here.
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title.
Released May 27, 2016. Current version shipped Oct 19, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.