I’ve had two Bella beats and they just do not work after a while. No connecting, no response via email. Go with a more reputable company.
Estimated from the grossing charts of Oct 25, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the United States App Store, Oct 5, 2015 to Jan 1, 2026: 33% are 1 or 2 stars. Open a theme to read what people wrote.
67 of the 1 and 2 star reviews.
★★★★★ Update: I have sent an email to support and received no response.
★★★★★ I've been increasingly disappointed with each update over the past year or so.
★★★★★ Update: I got a response from Bellabeat that their technical team can tell the battery level if I want to know.
44 of the 1 and 2 star reviews.
★★★★★ Yesterday when I opened the app, all of my data was gone.
★★★★★ It syncs, but the Leaf doesn't have bluetooth and can't track my heart rate.
★★★★★ When I try to sync it, it takes forever and I'm tapping it for like 5 minutes trying to get it to connect.
37 of the 1 and 2 star reviews.
★★★★★ App doesn't work, help form doesn't work, product doesn't work.
★★★★★ Even their latest update to fix whatever bug there was seems to have made it worse.
★★★★★ This app doesn't work as well as it used to.
35 of the 1 and 2 star reviews.
★★★★★ No connecting, no response via email.
★★★★★ Update: I have sent an email to support and received no response.
★★★★★ “ Also, the technical team can see the exact battery levels on their end, so it's best to rely on their support with fixing the issues.
29 of the 1 and 2 star reviews.
★★★★★ I know you want us all to buy the Ivy, but I bought the Leaf several years ago, and it was expensive, so there should still be an app that has more than minimal function for the Leaf.
★★★★★ For the price of this device it's not worth it.
★★★★★ The app will say that the battery is charged but when nothing is tracking and you change the battery, which in itself is difficult to change due to the very very tiny screw sizes, you find that it was the battery that…
23 of the 1 and 2 star reviews.
★★★★★ Once it connects, I see my daily activity and it's not accurate at all.
★★★★★ I don't understand messing with something that is working- we need accuracy and simplicity over whatever you are going for here.
★★★★★ And most recently the period tracker is now recording the wrong dates after you save them.
22 of the 1 and 2 star reviews.
★★★★★ But once i put in my password the app (and period diary) completely crashes and won't even open.
★★★★★ The app will not open even after turn phone off and on twice and then I uninstall it and reinstall it and still will not open
★★★★★ The double tap doesn't register and it takes forever to sync, often crashing halfway through.
14 of the 1 and 2 star reviews.
★★★★★ When I try to sync it, it takes forever and I'm tapping it for like 5 minutes trying to get it to connect.
★★★★★ The app will say that the battery is charged but when nothing is tracking and you change the battery, which in itself is difficult to change due to the very very tiny screw sizes, you find that it was the battery that…
★★★★★ The double tap doesn't register and it takes forever to sync, often crashing halfway through.
48 of the 4 and 5 star reviews.
★★★★★ The sleep tracking could be better, but for a fitness tracker, I love how simple it is.
★★★★★ It is good and easy to get useful data about the health status from the app.
★★★★★ Easy to use and simple to get useful insights your slepp quality.
40 of the 4 and 5 star reviews.
★★★★★ Otherwise, this had been so helpful with me taking better care of myself, especially with the stress monitor!
★★★★★ Their customer service is also wonderful and are always helpful if I have a problem or question.
★★★★★ On top of that it's great at all, actually very useful.
38 of the 4 and 5 star reviews.
★★★★★ So, something for the design team: as a necklace, make it less likely to fall off!
★★★★★ The jewelry is gorgeous and I'm quite obsessed with the app, especially with the water intake.
★★★★★ They're all beautiful in their own way and I love that they look more like beautiful jewelry instead of what they really are.
35 of the 4 and 5 star reviews.
★★★★★ However, I do think the period tracking piece is accurate.
★★★★★ Easy to use and simple to get useful insights your slepp quality.
★★★★★ Make use of the special exercise to focus on achieving your maximum and produce high-quality result.
15 of the 4 and 5 star reviews.
★★★★★ I'm enjoying my new Leaf Urban and the accompanying app, especially the sleep tracking (which seems accurate when device is clipped at waist).
★★★★★ I've been enjoying my Bellabeat for the past week.
★★★★★ I find this app is fun and motivating to help me readjust my goals to sync with overall wellness (as opposed to just focusing on calories or exercise).
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
I’ve had two Bella beats and they just do not work after a while. No connecting, no response via email. Go with a more reputable company.
I’ve been using this app for at least six years and I’ve tracked monthly… I’m perimenopausal and the log was very helpful as my medical providers and I navigate this phase of life. Yesterday when I opened the app, all of my data was gone. Hugely disappointing. Moving onto Apple health I suppose.
This app is designed for the Ivy device. Very few of the functions work with my Leaf. It syncs, but the Leaf doesn't have bluetooth and can't track my heart rate. I know you want us all to buy the Ivy, but I bought the Leaf several years ago, and it was expensive, so there should still be an app that has more than minimal function for the Leaf.
This product and app worked pretty well back in 2017 but nothing seems to work now. It’s a bummer, because the jewelry is beautiful. I hope you take all the feedback from your customers to heart.
App doesn’t work, help form doesn’t work, product doesn’t work. Absolute garbage. Don’t waste your money. Zero stars. iPhone SE (2021?) iPad 3rd? gen
I’ve been getting more into fitness lately, and have been wearing my Bellabeat on my shirt or pants every day. When I try to sync it, it takes forever and I’m tapping it for like 5 minutes trying to get it to connect. Once it connects, I see my daily activity and it’s not accurate at all. 1.5 hours of nonstop pickleball and the app says I had 10 min of exercise that day.. with only a few hundred steps taken. I’ve been moving into a new house, and walking back and forth for weeks (I literally have not sat down more than 3 times in my new place) and still barely any steps are being tracked. For the price of this device it’s not worth it. I have the necklace/clip on leaf.. which I was so excited about at first.. but now I’m very disappointed. I hope the other products they make work better. 😔
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Released Jul 8, 2015. Current version shipped Jun 8, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.
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