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Hopp: Get a Ride icon
GOOGLE PLAY

Hopp: Get a Ride

Bolt Technology · Maps & Navigation · Germany store
NOT IN TOP 100 HERE
View on Google Play ↗ Instagram card App Store version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
4.1 of 5
18.5K ratings in this store
Countries it ranks in
0
was 0 on Oct 15, 2026

Revenue

Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in any grossing chart, and it sells nothing in the store (no in-app purchases, free download). Any revenue comes from ads or payments outside the store, which we can't see.
LIFETIME INSTALLS (GOOGLE)
397K
About 16.9K per month on average since launch
RATINGS
18.5K
AVG RATING
4.08
PRICE
Free
IN APP PURCHASES
No
CONTAINS ADS
No
LAST UPDATE
3d ago
RELEASED
Nov 7, 2024
CONTENT RATING
USK: All ages

Last 29 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 29
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 24, 2026not in a grossing chart
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026not in a grossing chart
Oct 12, 2026not in a grossing chart
Oct 13, 2026not in a grossing chart
Oct 14, 2026not in a grossing chart
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026not in a grossing chart
Oct 22, 2026not in a grossing chart
Best rank Sep 24, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
13 reviews / week
  • Trendfalling
  • Recent reviews average2.5 stars
  • Recent 1 and 2 star share59%
From the latest 500 written reviews, covering 275 days. The store only returns this many, so this is the most recent slice.
RATING BREAKDOWN
18.5K ratings
5★58%
4★25%
3★0%
2★0%
1★17%

What users want

From the latest 500 reviews on the Germany Google Play, Jan 20, 2026 to Oct 20, 2026: 59% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Price and subscription47%

137 of the 1 and 2 star reviews.

★★★★★ They just keep cancelling all the time.
★★★★★ i missed the last subway train so I ordered a hopp and it took for ever for a driver to confirm and when they did confirm they just cancelled.
★★★★★ Two drivers cancelled on us minutes before they reached.
No customer support12%

35 of the 1 and 2 star reviews.

★★★★★ worst for customer service issues.
★★★★★ I only got a refund because I went through support, if I hadn't, Hopp would have gladly kept my money.
★★★★★ When I contacted support, they couldn't explain why the route was taken and closed my case based on a time limit instead of properly investigating the charge.
Wrong or poor results6%

17 of the 1 and 2 star reviews.

★★★★★ Hopp customer service useless on the issue, they won't discipline such drivers.
★★★★★ This morning 505 pm need a hoop for work there was no one the app is saying payment were inaccurate, very frustrated had to get lyft why...........
★★★★★ Locations are super inaccurate.
Lost data, sync, backup4%

12 of the 1 and 2 star reviews.

★★★★★ Because in the end I had to call an Uber anyway and Hopp made me lose precious time anyway.
★★★★★ I finally gave up and deleted the app.
★★★★★ driver was 1 minute away then his car disappeared.
Bugs, things not working3%

8 of the 1 and 2 star reviews.

★★★★★ GPS location doesn't work
★★★★★ the app thinks I am in a different country and to download Bolt app, yet Bolt does not work in Iceland
★★★★★ Payment gets failed after waiting for 10 minutes for the ride 🥲
Login and account problems2%

6 of the 1 and 2 star reviews.

★★★★★ Beware, this app developers make it impossible to delete an account.
★★★★★ you cant use it without a full background check practically and the link to verify yourself doesn't even work
★★★★★ you collected money from my account without my knowledge and reasons for collecting an extra 10 dollars was not explained.
Slow, laggy, battery2%

6 of the 1 and 2 star reviews.

★★★★★ takes forever for drivers to accept
★★★★★ The app takes forever to find drivers, and then they cancel repeatedly.
★★★★★ Takes forever to order a ride.
Limits, credits, locked features1%

3 of the 1 and 2 star reviews.

★★★★★ When I contacted support, they couldn't explain why the route was taken and closed my case based on a time limit instead of properly investigating the charge.
★★★★★ It's a shame because one very nice driver told me Hopp pays their drivers more fairly, but it's not worth the constant holds on my credit card when I don't ever even get picked up.
★★★★★ I'll be disputing this with my credit card company.
WHAT THEY ASK FOR
  • On a $40 ride, 15% is just $6 not $15 and you'd need a $100 fare to reach the advertised cap. 1★, Oct 7, 2026
  • the expected return should have been $47. 1★, Aug 19, 2026
  • Sure thing, but it reflects poorly when you need a ride. 1★, Aug 3, 2026
  • I wish I could give 0 stars. 1★, Jun 4, 2026
  • I wish I could give this App -5 stars. 1★, May 23, 2026
  • Negates some of the savings which makes me question whether I should have waited all the time to save a few cents. 3★, Apr 23, 2026
  • has made me late for work on multiple occasions they dont have enough drivers on the app, and the ones that are cancel late or drive a long time to pick up i wish it was a good app tho unfortunately i cant say it is yet 1★, Apr 21, 2026
  • This morning 505 pm need a hoop for work there was no one the app is saying payment were inaccurate, very frustrated had to get lyft why........... 2★, Apr 17, 2026
WORDS THAT KEEP COMING UP IN BAD REVIEWS
customer service15drivers cancel8cancel the ride7ride share7worst experience7another driver7find driver9didn't work6wait and save6cheaper than uber6several times5bad experience4
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Fast9%

16 of the 4 and 5 star reviews.

★★★★★ fast service and a gentleman driver.
★★★★★ so far its great im a new user and it seems smooth.
★★★★★ It's fast and easy, thank you!
Worth the money6%

10 of the 4 and 5 star reviews.

★★★★★ Affordable and cheapest pricing rates.
★★★★★ Best offers and affordable
★★★★★ I enjoyed every ride at an affordable price.
Looks great5%

8 of the 4 and 5 star reviews.

★★★★★ driver really friendly, clean car
★★★★★ very clean, polite and prompt.
★★★★★ Very friendly driver.Clean car.Good driving.
Useful, it helps3%

5 of the 4 and 5 star reviews.

★★★★★ very friendly and helpful
★★★★★ He was very helpful, kind, and made the whole experience smooth and comfortable.
★★★★★ very very helpful and an amazing person!
Easy to use2%

4 of the 4 and 5 star reviews.

★★★★★ It's really simple to use and does what it's supposed to.
★★★★★ It's fast and easy, thank you!
★★★★★ hard to find the driver's sometimes the app is easy to use

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, Germany Google Play.

★★★★★Oct 20, 2026

good driver 👏 👍

★★★★★Oct 20, 2026

really bad experience

★★★★★Oct 19, 2026

worst app one can use

★★★★★Oct 18, 2026

worst for customer service issues. if your running late never use

★★★★★Oct 17, 2026

Apparently pays drivers more, so that's great

★★★★★Oct 16, 2026

Once was great in Toronto but has gone down hill quite a bit lately. I still use it for the combo of being a European company and lower prices than the other rideshare apps, but it is sometimes harder to get rides in a timely manner. The customer service has really fallen apart though, hopefully they start trying again - good luck getting a refund if the driver screws you over or anything like that. Still, at least it's not American...

Store screenshots

ScreenshotScreenshotScreenshotScreenshotScreenshotScreenshot

App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

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Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title or short description.

ride11hopp10rides5affordable rides5request ride5driver4comfortable affordable3set destination3ride hopp3wide range3hopp plus3hopp driver3affordable3destination3request3easy3pay3gethopp3order2comfortable2set2need2fast2wide2

What's new in CA.230.0

Thanks for using Hopp! We regularly update the app to provide a consistently high-quality experience. Each update includes improvements in speed and reliability. Check out the latest updates in the app! Enjoying Hopp? Please leave a rating! Your feedback helps us improve.

Store description

Order comfortable, affordable rides with the Hopp ride-hailing app. Just open the app, set your destination, and request a ride to get where you need to go. Fast. EASY AND CONVENIENT RIDES To request a ride with the Hopp app, all you need to do is: 1. Set your destination 2. Pick a ride category 3. Request a ride 5. Leave a rating and pay A WIDE RANGE OF RIDE OPTIONS Select a ride that works for you, whether it's budget-friendly transportation or something a little extra. With Hopp, you can choose from a wide range of vehicles, from affordable rides to larger vehicles to premium cars for special nights out. JOIN HOPP PLUS FOR EXTRA VALUE: Get more from Hopp with Hopp Plus. Enjoy member perks that give you better value on every ride and added flexibility when plans change. EASY IN-APP PAYMENTS Hopp integrates seamlessly with popular payment methods to make paying for your rides easy. Pay for your ride in-app using debit, credit, or Google Pay. RELIABLE DRIVERS AND 24/7 SUPPORT Hopp driver partners are carefully vetted and receive guidance to ensure safety and comfort on every ride. You can easily use the app to communicate with your driver, share your destination, and follow their progress. WHY PEOPLE RIDE WITH HOPP - Access to comfortable and affordable rides - Fast arrival times, day and night - Prices you can check before you order - Seamless in-app payments If you want to earn money as Hopp driver partner, sign up at gethopp.com/en-ca/driver/. Questions? Reach out to info@gethopp.com or visit gethopp.com/en-ca/.

See this store page in another country

Prices, ranks and reviews are per country. Revenue above is already worldwide.

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