Hatang: Chat bán hàng & CSKH

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Respond to all customer messages directly on your phone. Hatang aggregates messages from your website, Zalo, Messenger, Instagram, and email into one inbox, with an AI assistant responding to customers 24/7 when you're busy. Designed for customer service teams and business owners using the hatang.dev platform. RESPOND TO CUSTOMERS ANYWHERE • Receive instant notifications when customers message, when you're assigned a task, or when a reminder is due • Respond with text, photos, and attachments; Insert sample replies using a forward slash (/) • Internal notes that customers can't see • Know which messages have been sent, viewed, or failed to be sent TEAMWORK • Assign conversations to yourself or colleagues, label them, set reminders • Mark as processed or assigned to yourself with a single swipe • Find all conversations by name, email, message content, or label OVERVIEW FOR BUSINESS OWNERS • Things that need your attention immediately: customers waiting for a reply, unpaid orders, overdue requests • Revenue, orders, and payments for the day • Create a new business and set a logo directly in the app MULTI-CHANNEL, ONE MAILBOX • Live chat on website, Zalo OA, Facebook Messenger, Instagram, and email in one place • AI assistant (chatbot) provides advice, answers frequently asked questions, and helps close deals 24/7, transferring to staff when needed • Calendar Use customer, order, and label management as a lightweight CRM for your shop. CUSTOMIZE TO YOUR WORK STYLE • Quiet hours, mute notifications, choose the types of notifications you want to receive • Vietnamese and English, light and dark mode interface Application for employees and business owners with hatang.dev accounts. Log in using a code sent via email or Google. Don't have a business yet? Create one in the app and invite teammates from the dashboard.