WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Too many ads16%
40 of the 1 and 2 star reviews.
★★★★★ Whenever I opened the app, some advertisement started..
★★★★★ before you open to see you cameras have commercial with volume high
★★★★★ Ads, ads, ads, nothing but ads, slow, network errors, incorrect password, unreliable, and this is pro version 😡
Bugs, things not working16%
39 of the 1 and 2 star reviews.
★★★★★ So please remove advertising bugs..
★★★★★ I like the app but I have paid almost $50 for cloud storage and it doesn't work.
★★★★★ Stopped working after last update.
Login and account problems16%
39 of the 1 and 2 star reviews.
★★★★★ if I want to log into my security cams,I don't first want to watch an add and then proceed to log in!!
★★★★★ most of the time I am not able to use it, it either says system is being initialized, or it just kicks out saying username password incorrect and keeps revolving, waste of time.
★★★★★ Ads, ads, ads, nothing but ads, slow, network errors, incorrect password, unreliable, and this is pro version 😡
Worse after an update8%
20 of the 1 and 2 star reviews.
★★★★★ This app was good before update, I can't see my cameras now, and If I try going to another day it'll freeze...two stars for how it used to be but now I'm planning on looking elsewhere.
★★★★★ Stopped working after last update.
★★★★★ since the update, the app doesn't work properly.
Wrong or poor results5%
12 of the 1 and 2 star reviews.
★★★★★ This app has become almost completely useless in the last month.
★★★★★ Pop ups everywhere with fake X's on so when you go to click on them it takes you to the advert anyway no way to click the X.
★★★★★ App keep asking me to enter my password which I have changed multiple times on it Absolutely useless and now saying user locked and I can't unlock
No customer support5%
12 of the 1 and 2 star reviews.
★★★★★ I paid for 1 year of the cloud at $50, they gave me 3 months and there's no way to contact customer service!
★★★★★ No response from "support" email which I had to search for in these reviews.
★★★★★ and I can't find number for costumer support
Price and subscription4%
10 of the 1 and 2 star reviews.
★★★★★ security system is basically unusable trash and a waste of money
★★★★★ if you want to charge money for a full download I get it...!!!!
★★★★★ and i can't log in goes to error code i want my money back as im paying for something I can't use.!!!!
Crashes and freezes4%
9 of the 1 and 2 star reviews.
★★★★★ This app was good before update, I can't see my cameras now, and If I try going to another day it'll freeze...two stars for how it used to be but now I'm planning on looking elsewhere.
★★★★★ If I minimize it often freezes and I have to restart causing more delay.
★★★★★ It used to work okay but recently keeps freezing and blocking login.
