great service
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
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| Sep 30, 2026 | not in a grossing chart |
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| Oct 13, 2026 | not in a grossing chart |
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| Oct 20, 2026 | not in a grossing chart |
| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 500 reviews on the United Kingdom Google Play, Sep 22, 2026 to Oct 21, 2026: 53% are 1 or 2 stars. Open a theme to read what people wrote.
99 of the 1 and 2 star reviews.
★★★★★ Ordered food with them, did not get it in 3 hours, had to cancel the order.
★★★★★ Unfortunately, they provided poor customer service and informed me that they could do nothing regarding the damaged items and would not issue a refund.
★★★★★ This was cancelled at 6pm.
61 of the 1 and 2 star reviews.
★★★★★ Unfortunately, they provided poor customer service and informed me that they could do nothing regarding the damaged items and would not issue a refund.
★★★★★ What was supposed to be a treat ended up ruining our evening, and customer service was unsympathetic and unhelpful.
★★★★★ I complained to JustEat which was a battle because most of their customer service is AI bots designed to fob you off.
39 of the 1 and 2 star reviews.
★★★★★ Absolutely useless in 2026!
★★★★★ I think that Artificial intelligence is good in certain instances such as engineering but in Just eats case.its an absolute joke and it shouldn't have even been considered as an option to show fake picture of imaginary…
★★★★★ currently under investigation for fake reviews.
26 of the 1 and 2 star reviews.
★★★★★ in the last 3 months, I have 1 missing order and no refund
★★★★★ Got food delivered, stuff was missing and they declined my partial refund request multiple times so they've stolen from me
★★★★★ Not only that but an item was missing from my order last week, when I requested a refund I got nothing.
17 of the 1 and 2 star reviews.
★★★★★ My appetite is completely gone when I witnessed horrifically generated "food".
★★★★★ When I got through to a human they refused to offer any refund so I have closed my account with them and deleted their app.
★★★★★ I do hope you lose lots more customers!!
14 of the 1 and 2 star reviews.
★★★★★ When I got through to a human they refused to offer any refund so I have closed my account with them and deleted their app.
★★★★★ when I seek a refund for the cold food, just eat feels justified in refunding less than £5 for two meals that cost around £15 and to add insult to injury, that refund doesn't return to my card but to my just eat account.
★★★★★ got told i was receiving a refund instead gave me account credit which i did not ask for and apparently they cant take it off to put back into my bank account which they definitely can.
6 of the 1 and 2 star reviews.
★★★★★ Page failed to load every time I go to use the chat/ get help feature to raise a complaint.
★★★★★ This has happened to me before, and Just Eat failed to resolve it then too.
★★★★★ Second order, the delivery driver failed to give me all my items and left me waiting after agreeing to come back just a couple of minutes after.
6 of the 1 and 2 star reviews.
★★★★★ the app is now very slow to load on all of my devices.
★★★★★ slow delivery, and ive had multiple orders were the driver ate our food and i also had a driver that cancelled our order because he could be arsed to wait because the place was busy
★★★★★ Orders are slow, customer service only answer: "wait more".
36 of the 4 and 5 star reviews.
★★★★★ App is easy to use and straight forward.
★★★★★ easy and efficient service to use
★★★★★ I find this app to be a lot more efficient and easy to use with a Variety of different restaurants And it certainly works better than the McDonald's app itself
16 of the 4 and 5 star reviews.
★★★★★ really really nice breakfast and fast delivery....
★★★★★ Fast and Efficient, as a disabled person I can do my grocery shop on here same day delivery if I have not had the opportunity to either go to the shop or have not pre booked home delivery with Supermarket.
★★★★★ generally reliable with quick service
5 of the 4 and 5 star reviews.
★★★★★ App works well, plenty of choices, plenty of places.
★★★★★ fresh and original every time, they never compromise on quality
★★★★★ plenty of filling and bread rolls are decent quality
4 of the 4 and 5 star reviews.
★★★★★ Helps make my mind up, what's for dinner.
★★★★★ this is a great service for a little top up shop, never had any problems using this app or service I find it very useful especially being house bound and needing some shopping quickly
★★★★★ delivery guy doing good job its very helpful
3 of the 4 and 5 star reviews.
★★★★★ Free pint in the pub is a great bonus 😁
★★★★★ Best gluten free pizza in town without a doubt.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United Kingdom Google Play.
great service
love the codes for a discount. Helps make my mind up, what's for dinner.
AI. AI everywhere. Ew, no thanks. My appetite is completely gone when I witnessed horrifically generated "food". I'm done with this.
very reliable and dependable
Always a handy app to have!
Ordered food with them, did not get it in 3 hours, had to cancel the order. Absolutely useless in 2026!
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Prices, ranks and reviews are per country. Revenue above is already worldwide.